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Hijack Logfile


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3 replies to this topic

#1 geoxavier

geoxavier

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Posted 02 May 2012 - 01:49 PM

Heres my file. I keep on getting warning pop ups with big red trim with that hissing sound directing me to remove trojan spyware of course for a subscription price. I think its a scam. Im a rookie. Thanks for your help.




Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 11:45:25 AM, on 5/2/2012
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\PROGRA~1\Lenovo\HOTKEY\tpnumlkd.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Lenovo\HOTKEY\tpfnf6r.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\igfxtray.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Users\George\AppData\Roaming\Smilebox\SmileboxTray.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\ProgramData\868c85\AA868_8001.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\system32\igfxext.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
R3 - URLSearchHook: BitTorrentBar Toolbar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\tbBitT.dll
R3 - URLSearchHook: (no name) - {f2c43291-151e-499c-98a7-923c120b88fa} - (no file)
R3 - URLSearchHook: Vgrabber Toolbar - {b2ed7faf-72a0-46d1-9d9d-602226f5cb9f} - C:\Program Files\Vgrabber\prxtbVgra.dll
R3 - URLSearchHook: SmileBox EN Toolbar - {f897eb0e-a3a4-46c3-80eb-2729699d8892} - C:\Program Files\SmileBox_EN\prxtbSmil.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: BitTorrentBar Toolbar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\tbBitT.dll
O2 - BHO: Update Timer - {963B125B-8B21-49A2-A3A8-E37092276531} - C:\Program Files\ReImageCompanion\updatebhoWin32.dll
O2 - BHO: script helper for ie - {a0e8bc7d-6959-40b6-8e05-204d9768ad6e} - C:\Program Files\ReImageCompanion\jsloader.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Vgrabber - {b2ed7faf-72a0-46d1-9d9d-602226f5cb9f} - C:\Program Files\Vgrabber\prxtbVgra.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\Microsoft\BingBar\7.1.362.0\BingExt.dll
O2 - BHO: SmileBox EN - {f897eb0e-a3a4-46c3-80eb-2729699d8892} - C:\Program Files\SmileBox_EN\prxtbSmil.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: BitTorrentBar Toolbar - {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - C:\Program Files\BitTorrentBar\tbBitT.dll
O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
O3 - Toolbar: Vgrabber Toolbar - {b2ed7faf-72a0-46d1-9d9d-602226f5cb9f} - C:\Program Files\Vgrabber\prxtbVgra.dll
O3 - Toolbar: SmileBox EN Toolbar - {f897eb0e-a3a4-46c3-80eb-2729699d8892} - C:\Program Files\SmileBox_EN\prxtbSmil.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\7.1.362.0\BingExt.dll" (file missing)
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PWMTRV] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWMTR32V.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
O4 - HKLM\..\Run: [LENOVO.TPFNF6R] C:\Program Files\Lenovo\HOTKEY\TPFNF6R.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Browser companion helper] C:\Program Files\BrowserCompanion\BCHelper.exe /T=3 /CHI=gmdfpnpdmnjaffhcdbobdjpolhpacaem
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe" /MINIMIZED
O4 - HKCU\..\Run: [PhotoJoy] C:\Program Files\PhotoJoy\bin\PhotoJoy.exe /c
O4 - HKCU\..\Run: [SmileboxTray] "C:\Users\George\AppData\Roaming\Smilebox\SmileboxTray.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKCU\..\Run: [Advanced Antispyware Solution] "C:\ProgramData\868c85\AA868_8001.exe" /s /d
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\Windows\system32\Macromed\Flash\FlashUtil11e_ActiveX.exe -update activex
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O13 - Gopher Prefix:
O16 - DPF: Garmin Communicator Plug-In - https://static.garmincdn.com/gcp/ie/4.0.1.0/GarminAxControl_32.CAB
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: base64 - {5ACE96C0-C70A-4A4D-AF14-2E7B869345E1} - C:\Program Files\ReImageCompanion\tdataprotocol.dll
O18 - Protocol: chrome - {5ACE96C0-C70A-4A4D-AF14-2E7B869345E1} - C:\Program Files\ReImageCompanion\tdataprotocol.dll
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O18 - Protocol: prox - {5ACE96C0-C70A-4A4D-AF14-2E7B869345E1} - C:\Program Files\ReImageCompanion\tdataprotocol.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: dlbk_device - - C:\Windows\system32\dlbkcoms.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo. - C:\Windows\system32\ibmpmsvc.exe
O23 - Service: Lenovo Microphone Mute (LENOVO.MICMUTE) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\MICMUTE.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - c:\PROGRA~1\mcafee\SITEAD~1\mcsacore.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: Power Manager DBC Service - Lenovo - C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: On Screen Display (TPHKSVC) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe

--
End of file - 12231 bytes

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
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  • Gender:Male
  • Location:Puerto rico
  • Local time:03:52 PM

Posted 03 May 2012 - 01:13 AM

Hello and Welcome to Bleeping Computer!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.


Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 06 May 2012 - 03:55 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:03:52 PM

Posted 08 May 2012 - 11:16 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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