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ZeroAccess Cleanup - Still no net, help!


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31 replies to this topic

#1 Xyklon

Xyklon

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  • 46 posts
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  • Local time:09:15 AM

Posted 01 May 2012 - 08:06 AM

Hi all,

I have been in the process of removing ZeroAccess trojan/virus from my machine under the guidance of SweetTech in the Bleepingcomputer Malware Response Team. We have made decent progress in cleaning up any malware on my computer, but it appears that I still can't get back onto the internet after I was previously denied access.

I was asked by The tech to post in this forum to summon the great networking gurus and ask for advice - any would be welcome! THANKS!

Here is the minitoolbox I was asked to run and post here, followed by the link to the thread where my problem is being discussed:

MiniToolBox by Farbar Version: 18-01-2012
Ran by me (administrator) on 01-05-2012 at 07:04:34
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration




========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

1394 Net Adapter = 1394 Connection (Connected)
Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller = Local Area Connection 3 (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip



popd
# End of interface IP configuration




Windows IP Configuration



Server: UnKnown
Address: 127.0.0.1

Server: UnKnown
Address: 127.0.0.1

Server: UnKnown
Address: 127.0.0.1

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/13/2012 05:38:06 PM) (Source: WinMgmt) (User: )
Description: Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V3.0\WINDOWS COMMUNICATION FOUNDATION\SERVICEMODEL.MOF while recovering repository file.

Error: (04/13/2012 05:38:06 PM) (Source: WinMgmt) (User: )
Description: Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V2.0.50727\CLR.MOF while recovering repository file.

Error: (04/13/2012 05:38:06 PM) (Source: WinMgmt) (User: )
Description: Failed to load MOF C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V2.0.50727\ASPNET.MOF while recovering repository file.

Error: (04/05/2012 10:19:38 PM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Error: (04/05/2012 10:19:38 PM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Error: (04/05/2012 10:19:25 PM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Error: (04/05/2012 10:19:25 PM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Error: (04/05/2012 10:19:25 PM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Error: (04/05/2012 10:19:25 PM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Error: (04/05/2012 10:19:25 PM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.


System errors:
=============
Error: (04/30/2012 11:12:45 PM) (Source: Service Control Manager) (User: )
Description: The helpsvc service failed to start due to the following error:
%%2

Error: (04/30/2012 11:12:45 PM) (Source: Service Control Manager) (User: )
Description: The helpsvc service failed to start due to the following error:
%%2

Error: (04/30/2012 11:12:45 PM) (Source: DCOM) (User: me)
Description: DCOM got error "%helpsvc" attempting to start the service helpsvc with arguments ""
in order to run the server:
{833E4010-AFF7-4AC3-AAC2-9F24C1457BCE}

Error: (04/30/2012 11:10:49 PM) (Source: 0) (User: )
Description: 0xC0000001HarddiskVolume1

Error: (04/30/2012 11:10:35 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1083

Error: (04/30/2012 11:10:35 PM) (Source: Service Control Manager) (User: )
Description: The Server service failed to start due to the following error:
%%1083

Error: (04/30/2012 11:10:35 PM) (Source: Service Control Manager) (User: )
Description: The helpsvc service failed to start due to the following error:
%%2

Error: (04/28/2012 02:07:50 PM) (Source: 0) (User: )
Description: 0xC0000001HarddiskVolume1

Error: (04/28/2012 02:07:35 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error:
%%1083

Error: (04/28/2012 02:07:35 PM) (Source: Service Control Manager) (User: )
Description: The Server service failed to start due to the following error:
%%1083


Microsoft Office Sessions:
=========================
Error: (04/13/2012 05:38:06 PM) (Source: WinMgmt)(User: )
Description: C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V3.0\WINDOWS COMMUNICATION FOUNDATION\SERVICEMODEL.MOF

Error: (04/13/2012 05:38:06 PM) (Source: WinMgmt)(User: )
Description: C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V2.0.50727\CLR.MOF

Error: (04/13/2012 05:38:06 PM) (Source: WinMgmt)(User: )
Description: C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V2.0.50727\ASPNET.MOF

Error: (04/05/2012 10:19:38 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis network connection does not exist.

Error: (04/05/2012 10:19:38 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis network connection does not exist.

Error: (04/05/2012 10:19:25 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis network connection does not exist.

Error: (04/05/2012 10:19:25 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis network connection does not exist.

Error: (04/05/2012 10:19:25 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis network connection does not exist.

Error: (04/05/2012 10:19:25 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis network connection does not exist.

Error: (04/05/2012 10:19:25 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis network connection does not exist.


=========================== Installed Programs ============================

µTorrent (Version: 2.2.0)
Apple Application Support (Version: 1.5.0)
Apple Mobile Device Support (Version: 3.4.0.25)
Apple Software Update (Version: 2.1.2.120)
Atheros Communications Inc.® AR8121/AR8113/AR8114 Gigabit/Fast Ethernet Driver (Version: 1.0.0.40)
BitZipper 2010
ERUNT 1.1j
EverQuest Titanium (Version: 1.00.000)
Google Chrome (Version: 17.0.963.83)
Google Earth Plug-in (Version: 6.1.0.5001)
Google Update Helper (Version: 1.3.21.111)
Heroes of Newerth (Version: 2.3.0)
iTunes (Version: 10.2.1.1)
Java Auto Updater (Version: 2.0.2.4)
Java™ 6 Update 23 (Version: 6.0.230)
Malwarebytes Anti-Malware version 1.61.0.1400 (Version: 1.61.0.1400)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Silverlight (Version: 4.1.10111.0)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 11.0 (x86 en-US) (Version: 11.0)
MTX (Version: 1.0.0)
Nero 7.5.9.0A
Neverwinter Nights 2 (Version: 1.00.0000)
NVIDIA Control Panel 260.89 (Version: 260.89)
NVIDIA Graphics Driver 260.89 (Version: 260.89)
NVIDIA HD Audio Driver 1.1.9.0 (Version: 1.1.9.0)
NVIDIA Install Application (Version: 2.0.14.0)
NVIDIA nView 135.36 (Version: 135.36)
NVIDIA nView Desktop Manager (Version: 6.14.10.13065)
NVIDIA PhysX (Version: 9.10.0514)
NVIDIA PhysX System Software 9.10.0514 (Version: 9.10.0514)
OpenOffice.org 3.2 (Version: 3.2.9502)
PowerDVD (Version: 7.0.2211.0)
QuickTime (Version: 7.69.80.9)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealUpgrade 1.1 (Version: 1.1.0)
Skype™ 5.8 (Version: 5.8.158)
StarCraft II (Version: 1.4.2.20141)
Tweaking.com - Windows Repair (All in One) (Version: 1.6.5)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 8 (KB2362765) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB898461) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
Ventrilo Client (Version: 3.0.7)
VLC media player 1.1.4 (Version: 1.1.4)
WebFldrs XP (Version: 9.50.7523)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format 11 runtime
Windows Media Player 11
WinZip 16.0 (Version: 16.0.9661)
World of Warcraft (Version: 4.0.3.13329)
XML Paper Specification Shared Components Pack 1.0

========================= Devices: ================================

Name: ACPI Multiprocessor PC
Description: ACPI Multiprocessor PC
Class Guid: {4D36E966-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard computers)
Service: \Driver\ACPI_HAL

Name: Microsoft ACPI-Compliant System
Description: Microsoft ACPI-Compliant System
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: ACPI

Name: Intel® Core™2 Quad CPU Q8300 @ 2.50GHz
Description: Intel Processor
Class Guid: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
Manufacturer: Intel
Service: intelppm

Name: Intel® Core™2 Quad CPU Q8300 @ 2.50GHz
Description: Intel Processor
Class Guid: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
Manufacturer: Intel
Service: intelppm

Name: Intel® Core™2 Quad CPU Q8300 @ 2.50GHz
Description: Intel Processor
Class Guid: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
Manufacturer: Intel
Service: intelppm

Name: Intel® Core™2 Quad CPU Q8300 @ 2.50GHz
Description: Intel Processor
Class Guid: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
Manufacturer: Intel
Service: intelppm

Name: PCI bus
Description: PCI bus
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: pci

Name: Intel® 4 Series Chipset Processor to I/O Controller - 2E20
Description: Intel® 4 Series Chipset Processor to I/O Controller - 2E20
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service:

Name: Intel® 4 Series Chipset PCI Express Root Port - 2E21
Description: Intel® 4 Series Chipset PCI Express Root Port - 2E21
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service: pci

Name: NVIDIA GeForce 210
Description: NVIDIA GeForce 210
Class Guid: {4D36E968-E325-11CE-BFC1-08002BE10318}
Manufacturer: NVIDIA
Service: nv

Name: Plug and Play Monitor
Description: Plug and Play Monitor
Class Guid: {4D36E96E-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard monitor types)
Service:

Name: Microsoft UAA Bus Driver for High Definition Audio
Description: Microsoft UAA Bus Driver for High Definition Audio
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: HDAudBus

Name: NVIDIA High Definition Audio
Description: NVIDIA High Definition Audio
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: NVIDIA
Service: NVHDA

Name: NVIDIA High Definition Audio
Description: NVIDIA High Definition Audio
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: NVIDIA
Service: NVHDA

Name: NVIDIA High Definition Audio
Description: NVIDIA High Definition Audio
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: NVIDIA
Service: NVHDA

Name: NVIDIA High Definition Audio
Description: NVIDIA High Definition Audio
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: NVIDIA
Service: NVHDA

Name: Intel® ICH10 Family USB Universal Host Controller - 3A37
Description: Intel® ICH10 Family USB Universal Host Controller - 3A37
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Intel® ICH10 Family USB Universal Host Controller - 3A38
Description: Intel® ICH10 Family USB Universal Host Controller - 3A38
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Intel® ICH10 Family USB Universal Host Controller - 3A39
Description: Intel® ICH10 Family USB Universal Host Controller - 3A39
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Intel® ICH10 Family USB Enhanced Host Controller - 3A3C
Description: Intel® ICH10 Family USB Enhanced Host Controller - 3A3C
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: Intel
Service: usbehci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: USB Mass Storage Device
Description: USB Mass Storage Device
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: Compatible USB storage device
Service: USBSTOR

Name: Lexar USB Flash Drive USB Device
Description: Disk drive
Class Guid: {4D36E967-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: Generic volume
Description: Generic volume
Class Guid: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
Manufacturer: Microsoft
Service:

Name: Microsoft UAA Bus Driver for High Definition Audio
Description: Microsoft UAA Bus Driver for High Definition Audio
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: HDAudBus

Name: Audio Device on High Definition Audio Bus
Description: Audio Device on High Definition Audio Bus
Class Guid: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Intel® ICH10 Family PCI Express Root Port 1 - 3A40
Description: Intel® ICH10 Family PCI Express Root Port 1 - 3A40
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service: pci

Name: Intel® ICH10 Family PCI Express Root Port 4 - 3A46
Description: Intel® ICH10 Family PCI Express Root Port 4 - 3A46
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service: pci

Name: VIA OHCI Compliant IEEE 1394 Host Controller
Description: VIA OHCI Compliant IEEE 1394 Host Controller
Class Guid: {6BDD1FC1-810F-11D0-BEC7-08002BE2092F}
Manufacturer: VIA
Service: ohci1394

Name: 1394 Net Adapter
Description: 1394 Net Adapter
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: NIC1394

Name: Intel® ICH10 Family PCI Express Root Port 5 - 3A48
Description: Intel® ICH10 Family PCI Express Root Port 5 - 3A48
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service: pci

Name: Standard Dual Channel PCI IDE Controller
Description: Standard Dual Channel PCI IDE Controller
Class Guid: {4D36E96A-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: pciide

Name: Primary IDE Channel
Description: Primary IDE Channel
Class Guid: {4D36E96A-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi

Name: Secondary IDE Channel
Description: Secondary IDE Channel
Class Guid: {4D36E96A-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi

Name: PHILIPS DVD8801
Description: CD-ROM Drive
Class Guid: {4D36E965-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom

Name: Intel® ICH10 Family PCI Express Root Port 6 - 3A4A
Description: Intel® ICH10 Family PCI Express Root Port 6 - 3A4A
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service: pci

Name: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller
Description: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Atheros
Service: L1e

Name: Intel® ICH10 Family USB Universal Host Controller - 3A34
Description: Intel® ICH10 Family USB Universal Host Controller - 3A34
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Intel® ICH10 Family USB Universal Host Controller - 3A35
Description: Intel® ICH10 Family USB Universal Host Controller - 3A35
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Intel® ICH10 Family USB Universal Host Controller - 3A36
Description: Intel® ICH10 Family USB Universal Host Controller - 3A36
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: Intel
Service: usbuhci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: USB Human Interface Device
Description: USB Human Interface Device
Class Guid: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
Manufacturer: (Standard system devices)
Service: HidUsb

Name: HID-compliant mouse
Description: HID-compliant mouse
Class Guid: {4D36E96F-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: mouhid

Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp

Name: USB Audio Device
Description: USB Audio Device
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Generic USB Audio)
Service: usbaudio

Name: Intel® ICH10 Family USB Enhanced Host Controller - 3A3A
Description: Intel® ICH10 Family USB Enhanced Host Controller - 3A3A
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: Intel
Service: usbehci

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub

Name: Intel® 82801 PCI Bridge - 244E
Description: Intel® 82801 PCI Bridge - 244E
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service: pci

Name: Intel® ICH10R LPC Interface Controller - 3A16
Description: Intel® ICH10R LPC Interface Controller - 3A16
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service: isapnp

Name: ISAPNP Read Data Port
Description: ISAPNP Read Data Port
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Programmable interrupt controller
Description: Programmable interrupt controller
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Direct memory access controller
Description: Direct memory access controller
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: System timer
Description: System timer
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: System CMOS/real time clock
Description: System CMOS/real time clock
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: System speaker
Description: System speaker
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Numeric data processor
Description: Numeric data processor
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name:
Description:
Class Guid: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: High precision event timer
Description: High precision event timer
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Intel® 82802 Firmware Hub Device
Description: Intel® 82802 Firmware Hub Device
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service:

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Communications Port (COM1)
Description: Communications Port
Class Guid: {4D36E978-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard port types)
Service: Serial

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Description: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Class Guid: {4D36E96B-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard keyboards)
Service: i8042prt

Name: Intel® ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20
Description: Intel® ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20
Class Guid: {4D36E96A-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service: pciide

Name: Primary IDE Channel
Description: Primary IDE Channel
Class Guid: {4D36E96A-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi

Name: ST3250824AS
Description: Disk drive
Class Guid: {4D36E967-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard disk drives)
Service: disk

Name: Secondary IDE Channel
Description: Secondary IDE Channel
Class Guid: {4D36E96A-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi

Name: Intel® ICH10 Family SMBus Controller - 3A30
Description: Intel® ICH10 Family SMBus Controller - 3A30
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service:

Name: Intel® ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26
Description: Intel® ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26
Class Guid: {4D36E96A-E325-11CE-BFC1-08002BE10318}
Manufacturer: Intel
Service: pciide

Name: Primary IDE Channel
Description: Primary IDE Channel
Class Guid: {4D36E96A-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi

Name: Secondary IDE Channel
Description: Secondary IDE Channel
Class Guid: {4D36E96A-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard IDE ATA/ATAPI controllers)
Service: atapi

Name: System board
Description: System board
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: System board
Description: System board
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: ACPI Power Button
Description: ACPI Power Button
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: ACPI Fixed Feature Button
Description: ACPI Fixed Feature Button
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service:

Name: Logical Disk Manager
Description: Logical Disk Manager
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: dmio

Name: Volume Manager
Description: Volume Manager
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: ftdisk

Name: Generic volume
Description: Generic volume
Class Guid: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
Manufacturer: Microsoft
Service:

Name: 25763609
Description: 25763609
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: 25763609

Name: AFD
Description: AFD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: AFD

Name: 1394 ARP Client Protocol
Description: 1394 ARP Client Protocol
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Arp1394

Name: Beep
Description: Beep
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Beep

Name: catchme
Description: catchme
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: catchme

Name: dmboot
Description: dmboot
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: dmboot

Name: dmload
Description: dmload
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: dmload

Name: Fips
Description: Fips
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Fips

Name: Generic Packet Classifier
Description: Generic Packet Classifier
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Gpc

Name: HTTP
Description: HTTP
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: HTTP

Name: IP Network Address Translator
Description: IP Network Address Translator
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: IpNat

Name: IPSEC driver
Description: IPSEC driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: IPSec

Name: ksecdd
Description: ksecdd
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ksecdd

Name: mnmdd
Description: mnmdd
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mnmdd

Name: mountmgr
Description: mountmgr
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mountmgr

Name: NDIS System Driver
Description: NDIS System Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NDIS

Name: Remote Access NDIS TAPI Driver
Description: Remote Access NDIS TAPI Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NdisTapi

Name: NDIS Usermode I/O Protocol
Description: NDIS Usermode I/O Protocol
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Ndisuio

Name: NDProxy
Description: NDProxy
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NDProxy

Name: NetBios over Tcpip
Description: NetBios over Tcpip
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NetBT

Name: Null
Description: Null
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Null

Name: ParVdm
Description: ParVdm
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ParVdm

Name: Remote Access Auto Connection Driver
Description: Remote Access Auto Connection Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RasAcd

Name: RDPCDD
Description: RDPCDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPCDD

Name: TCP/IP Protocol Driver
Description: TCP/IP Protocol Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Tcpip

Name: VgaSave
Description: VgaSave
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: VgaSave

Name: VolSnap
Description: VolSnap
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: VolSnap

Name: Remote Access IP ARP Driver
Description: Remote Access IP ARP Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Wanarp

Name: Windows Socket 2.0 Non-IFS Service Provider Support Environment
Description: Windows Socket 2.0 Non-IFS Service Provider Support Environment
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: WS2IFSL

Name: Windows Driver Foundation - User-mode Driver Framework Platform Driver
Description: Windows Driver Foundation - User-mode Driver Framework Platform Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: WudfPf

Name: Audio Codecs
Description: Audio Codecs
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: audstub

Name: Legacy Audio Drivers
Description: Legacy Audio Drivers
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: audstub

Name: Media Control Devices
Description: Media Control Devices
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: audstub

Name: Legacy Video Capture Devices
Description: Legacy Video Capture Devices
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: audstub

Name: Video Codecs
Description: Video Codecs
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: audstub

Name: WAN Miniport (L2TP)
Description: WAN Miniport (L2TP)
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: Rasl2tp

Name: WAN Miniport (IP)
Description: WAN Miniport (IP)
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: NdisWan

Name: WAN Miniport (PPPOE)
Description: WAN Miniport (PPPOE)
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: RasPppoe

Name: WAN Miniport (PPTP)
Description: WAN Miniport (PPTP)
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: PptpMiniport

Name: WAN Miniport (IP) - Packet Scheduler Miniport
Description: Packet Scheduler Miniport
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: PSched

Name: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller - Packet Scheduler Miniport
Description: Packet Scheduler Miniport
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: PSched

Name: Direct Parallel
Description: Direct Parallel
Class Guid: {4D36E972-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: Raspti

Name: Terminal Server Device Redirector
Description: Terminal Server Device Redirector
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: rdpdr

Name: Terminal Server Keyboard Driver
Description: Terminal Server Keyboard Driver
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: TermDD

Name: Terminal Server Mouse Driver
Description: Terminal Server Mouse Driver
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: TermDD

Name: Plug and Play Software Device Enumerator
Description: Plug and Play Software Device Enumerator
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: swenum

Name: Microsoft WINMM WDM Audio Compatibility Driver
Description: Microsoft WINMM WDM Audio Compatibility Driver
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: wdmaud

Name: Microsoft Kernel System Audio Device
Description: Microsoft Kernel System Audio Device
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: sysaudio

Name: Microsoft Kernel Wave Audio Mixer
Description: Microsoft Kernel Wave Audio Mixer
Class Guid: {4D36E96C-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: kmixer

Name: Microcode Update Device
Description: Microcode Update Device
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: update

Name: Microsoft System Management BIOS Driver
Description: Microsoft System Management BIOS Driver
Class Guid: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Manufacturer: (Standard system devices)
Service: mssmbios


========================= Memory info: ===================================

Percentage of memory in use: 17%
Total physical RAM: 2047.54 MB
Available physical RAM: 1692.13 MB
Total Pagefile: 3935.34 MB
Available Pagefile: 3747.54 MB
Total Virtual: 2047.88 MB
Available Virtual: 1975.77 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:232.88 GB) (Free:122.05 GB) NTFS
3 Drive f: (Lexar) (Removable) (Total:3.73 GB) (Free:0.87 GB) FAT32

========================= Users: ========================================

User accounts for \\B455DF2A840947D

Administrator Guest HelpAssistant
me SUPPORT_388945a0

========================= Minidump Files ==================================

C:\WINDOWS\Minidump\Mini032712-01.dmp

**** End of log ****


http://www.bleepingcomputer.com/forums/topic449756.html

Edited by Xyklon, 01 May 2012 - 08:07 AM.


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#2 coxchris

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Posted 01 May 2012 - 09:08 AM

I just look at your ST thread from Malware forums

I know you did this many times in the other thread so it wouldn't hurt

Ok Let try this first http://support.microsoft.com/kb/299357 please use the Microsoft fix it

That link will reset your TCP/IP protocol to defaults

See if that helps if not please post back

Your HOST file may be corrupt this link will fix it http://support.microsoft.com/kb/972034 use the fix it tool

Please let me know if you get online

Edited by coxchris, 01 May 2012 - 09:24 AM.

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#3 Xyklon

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Posted 01 May 2012 - 04:33 PM

Still no luck getting on the net after running both fixes. It says I am connected, but I can't repair the connection due 'failed to query the TCP/IP connection'.

#4 The_Outkast

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Posted 01 May 2012 - 09:47 PM

I would suggest updating the driver for your NIC. If you're comfortable doing this on your own, go for it. If not, I just need you to answer the following questions. Is your pc a brand name pc? If so, what is the make/model of it? If it is not, what is the make/model of your motherboard? I assume the NIC on your pc is an onboard NIC. Let me know if that is not the case.

#5 Sneakycyber

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Posted 01 May 2012 - 10:10 PM

So far so good, I will be around if you need any help :thumbup2:
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#6 Xyklon

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Posted 01 May 2012 - 10:30 PM

I would suggest updating the driver for your NIC. If you're comfortable doing this on your own, go for it. If not, I just need you to answer the following questions. Is your pc a brand name pc? If so, what is the make/model of it? If it is not, what is the make/model of your motherboard? I assume the NIC on your pc is an onboard NIC. Let me know if that is not the case.


My comp is a custom: ASUS Pro Turbo Motherboard

#7 Sneakycyber

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Posted 01 May 2012 - 10:35 PM

We need a model number of your "ASUS Pro Turbo Motherboad"

Motherboard: ASUSTeK Computer INC. | | P5Q PRO TURBO
Processor: Intel Pentium III Xeon processor | LGA 775 | 2499/333mhz

Taken from the Malware thread

Edited by Sneakycyber, 01 May 2012 - 10:59 PM.

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#8 The_Outkast

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Posted 01 May 2012 - 11:03 PM

Here is the link to the driver downloads for your board:

http://support.asus.com/Download.aspx?SLanguage=en&m=P5Q+PRO+TURBO&p=1&s=22

-Select your OS (looks like you have Windows XP according to your posts)
-Expand the LAN section
-Click the "Global" (not the Global(DLM)link) download link under the section labeled "Version 10045/10018/10040"
-Save this file somewhere you can easily find it (desktop, my documents, etc....)
-Once this the download is done, right click on the file and select extract all
-Once the extraction is done, open the extracted folder
-Open the "LAN" folder, then open the "LAN" folder inside of that
-Run setup.exe, not AsusSetup.exe
-Once the install is complete, reboot if necessary
-Cross your fingers and see if you have internet access

#9 coxchris

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Posted 01 May 2012 - 11:59 PM

Ok I been looking around on Google I found this thread http://www.geekstogo.com/forum/topic/314737-windows-xp-sp3-failed-to-query-tcpip-settings/ with this tool http://majorgeeks.com/WinSock_XP_Fix_d4372.html but please try the above first

When you get your connection restore I recommend downloading http://www.javacoolsoftware.com/spywareblaster.html This program will prevent Malware from "having fun" with your HOST file. This is a free program but you have to update it periodically however they have auto updater but you have to donate to them but that program works.

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#10 Sneakycyber

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Posted 02 May 2012 - 01:45 AM

Xyklon, please download the drivers for your card and install them. In the log file you posted here Windows is trying to connect through your firewire (1394) port. The log shows your Ethernet controller is present. Please look in device manager tell us if you see any red or yellow exclamation points and what they are listed with. From the start menu go to the run command and type devmgmt.msc.
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#11 Xyklon

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Posted 02 May 2012 - 06:15 AM

Here is the link to the driver downloads for your board:

http://support.asus.com/Download.aspx?SLanguage=en&m=P5Q+PRO+TURBO&p=1&s=22

-Select your OS (looks like you have Windows XP according to your posts)
-Expand the LAN section
-Click the "Global" (not the Global(DLM)link) download link under the section labeled "Version 10045/10018/10040"
-Save this file somewhere you can easily find it (desktop, my documents, etc....)
-Once this the download is done, right click on the file and select extract all
-Once the extraction is done, open the extracted folder
-Open the "LAN" folder, then open the "LAN" folder inside of that
-Run setup.exe, not AsusSetup.exe
-Once the install is complete, reboot if necessary
-Cross your fingers and see if you have internet access



Still no net after this

#12 Xyklon

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Posted 02 May 2012 - 06:17 AM

Xyklon, please download the drivers for your card and install them. In the log file you posted here Windows is trying to connect through your firewire (1394) port. The log shows your Ethernet controller is present. Please look in device manager tell us if you see any red or yellow exclamation points and what they are listed with. From the start menu go to the run command and type devmgmt.msc.


I only see yellow exclaims next to my:
'Other Devices'
? - Audio Device on High Definition Audio Bus
? - Unkown Device

#13 Sneakycyber

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Posted 02 May 2012 - 06:47 AM

In the start menu navigate to "Connect To" then show all connections. Under the heading " Lan or High speed Internet" You should see Local area connection 3, Right click on this connection and click properties. Please list what it says under the heading "this connection uses the following"
Chad Mockensturm 
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#14 The_Outkast

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Posted 02 May 2012 - 07:49 AM

Also in the device manager, click view and select Show hidden devices. Are the any items under Non-Plug and Play Drivers that have a yellow exclamation point?

#15 Xyklon

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Posted 02 May 2012 - 04:16 PM

In the start menu navigate to "Connect To" then show all connections. Under the heading " Lan or High speed Internet" You should see Local area connection 3, Right click on this connection and click properties. Please list what it says under the heading "this connection uses the following"


This connection uses:

Client for Microsoft Networks
File and printer sharing for microsoft networks
QoS Packet Scheduler
Realtek EAPPkt Protocol
Intenet (TCP/IP)

All of these options are checked




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