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Computer Taking a Long Time to Recognize External Hardware


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#1 TheMightyPat

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Posted 30 April 2012 - 09:58 PM

I am running Windows Vista Home Premium on a Dell Inspiron 1545 laptop.

My computer had been taking very long to recognize external drives like portable USB drives or the photocards for which the machine has a direct slot. I plug the hardware in, and nothing happens for 15 - 20 minutes, and there is no evidence in My Computer or elsewhere that the device is connected. After the delay, the computer will recognize the hardware and open it as normal.

I have recently corrected a virus, and while I am not certain, I suspect that this might be an after effect, as it was not a problem before the virus. Here is a log of that problem: http://www.bleepingcomputer.com/forums/topic448817.html.

Thank you for any help.

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#2 jhayz

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Posted 30 April 2012 - 10:29 PM

Please wait for any further suggestions or recommendations from your current thread as to not make any further confusion from other members or helpers.

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#3 boopme

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Posted 02 May 2012 - 10:20 AM

This machine looks clean now.
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#4 TheMightyPat

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Posted 02 May 2012 - 11:03 AM

boopme was helping me with the virus removal, and as you can see from the thread linked in my original post, I went back there and he double checked to make sure my computer is clean.

Since it is not a virus issue, may I please have help in resolving it over here?

Thank you.

#5 jhayz

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Posted 09 May 2012 - 01:42 AM

I do hope you have overcome this issue TheMightyPat and sorry for being in delay. Maybe the hardware experts have also overlooked your threads. :)

Edited by jhayz, 09 May 2012 - 01:44 AM.

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#6 hamluis

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Posted 09 May 2012 - 02:35 PM

I would try uninstalling the USB drivers...and then rebooting the system to allow automatic reinstall of same.

Start/Run...type devmgmt.msc and hit Enter.

Scroll down to Universal Serial Bus Controllers...double-click or click the plus-sign.

Right-click on each individual items with the word "controller" and then uninstall. Do them one at a time, moving on to the next until all controllers have been uninstalled. Reboot the system.

Louis




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