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Combofix newbie here


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3 replies to this topic

#1 CalJon

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Posted 30 April 2012 - 02:23 PM

HI ALL !!
First post to the forum.
But a "seasoned" computer consultant.

Well this seasoned consultant (ME) decided to run
COMBOFIX without consulting a PROFESSIONAL (YOU) firstly
(bad Jon)

I knew I was in trouble when I started getting
Access is Denied
Access is Denied
and then a "can't find NIRCMD"
more Access is denied messages

(my heart is beating fast at this point)

I assume I was not in administrative mode??

But it did proceed with the 50 something scan.
(heart rate lowered a bit)

But then it said "deleted regedit.exe" amongst other things
(more palpitations)

CF continued...
a few more Access is denied msgs
then it got to the reboot phase
"Please wait...."
ACCESS IS DENIED

(now I was in full cardiac arrest ;-)

it sat and sat
I registered to post to this forum so I
could get the advice of a PROFESSIONAL (YOU!!)
and no sooner did I register and begin typing
the computer went into restart (this was after sitting still for 30 mins)
came back seemingly ok
CF finished tidying up
and generated THE REPORT
and then another "can't find NIRCMD"

I'll gladly post the report... when/if asked...
but first you can scold me and maybe shed some
light on the above.

- Jon in California


Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 cryptodan

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Posted 30 April 2012 - 02:42 PM

Please follow the instructions in ==>Malware Removal and Log Section Preparation Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.

Most importantly please be patient till you get a reply to your topic. If you receive a reply from the HelpBot, then please follow the instructions outlined in the helpbot's post.

#3 CalJon

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Posted 30 April 2012 - 07:06 PM

Animal and Dan,

Thank you for steering me in the right direction.

As requested here is a link to the specifics...
http://www.bleepingcomputer.com/forums/topic452028.html

- Jon

#4 hamluis

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Posted 01 May 2012 - 06:07 AM

Now that you have properly posted a malware log topic, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Your topic is currently being worked in the Malware Removal Logs forum.

To avoid confusion, I am closing this topic.

Louis




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