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BSOD while playing games


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3 replies to this topic

#1 shinmarwan

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Posted 30 April 2012 - 10:10 AM

hi evry body
i have blue screen of death while playing games

here is the log :

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Mon 4/30/2012 3:01:36 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\043012-17593-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8D07B)
Bugcheck code: 0x116 (0xFFFFFFFF85542008, 0xFFFFFFFF8DAE45B0, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


On Sun 4/29/2012 11:14:02 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\043012-17546-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8D07B)
Bugcheck code: 0x116 (0xFFFFFFFF86A8E510, 0xFFFFFFFF8CE2543E, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


On Sat 4/28/2012 6:26:32 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042812-35703-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8D07B)
Bugcheck code: 0x116 (0xFFFFFFFF85C17108, 0xFFFFFFFF9102343E, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


On Sat 4/28/2012 6:10:16 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042812-20171-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8D07B)
Bugcheck code: 0x116 (0xFFFFFFFF9EB54008, 0xFFFFFFFF8D8F45B0, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


On Fri 4/27/2012 12:03:18 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042712-11453-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8D07B)
Bugcheck code: 0x116 (0xFFFFFFFF854D3510, 0xFFFFFFFF8D7BF5B0, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.



--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

5 crash dumps have been found and analyzed.
Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.



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#2 coxchris

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Posted 30 April 2012 - 04:53 PM

That error is related to video drivers

Please update your current video driverss

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#3 shinmarwan

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Posted 30 April 2012 - 05:40 PM

i update it to the latest driver
i have ati radeon 3000

with driver 12.3

and still have the problem

#4 noknojon

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Posted 30 April 2012 - 11:22 PM

Hello -
Please download BlueScreenView (in zip file)
  • Extract (right-click > Extract all) the contents of bluescreenview.zip.
  • Double-click on the BlueScreenView.exe file, to run the program. (No installation is required.)
  • When scanning is done (usually complete by the time the interface appears), go ...
  • Edit > Select All
  • File > Save Selected Items, and save the report to your Desktop as BSOD.txt.
  • Close the BlueScreenView window... ... ...
  • Open BSOD.txt using Notepad and go ... .... ..
  • Edit > Select All
  • Edit > Copy, and then paste the entire contents of the text file into your next reply.

Please post a snapshot with Speccy
Publish a Snapshot using Speccy =<< Directions

Thank You -







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