Posted 30 April 2012 - 03:07 AM
I have had to completely clean my hard drive and re-install XP Pro, following a virus attack, inspite of having anti virus and anti malware installed and updated daily. I got a new activation code from microsoft. Two items have occured and I have looked through various web sites to fnd an answer, but can't.
My problem is that on starting the laptop, initially I can see a very faint Windows page for about 90 seconds, it then comes up bright but the blue install squares stop periodically before eventually giving the desktop screen.
The second problem has occured after installing drivers, before I could get straight into the desktop, now it shows a two tone blue box which is looking for a password, none is set, so I just open up. On shut down it asks what I want the PC to do?..I dont need this as I am the only one using the laptop. I am trying to get it sorted before a visit to hospital, I'd rather watch DVD's than sit chewing my nails in frustration.
I would be so grateful for any help.