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Internet won't work, "network hardware cannot be found"

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#1 jtraininsane77


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Posted 28 April 2012 - 10:36 AM

I did a pretty vigorous clean up of all my unneeded programs, and I thought I was doing fine, until I deleted something I shouldn't have :angry:

If I visit control panel and go to "Network setup wizard" it says ......"The wizard cannot find your network hardware"

Alas when I visit my network connections, everything is blank.

Then I head over to device manager and find that there is a yellow exclamation mark next to "Ethernet Controller"
Last year I installed a new network card and it says there's a link and power, so that may or may not be a problem.

Is this a matter of just updating drivers? If so, how do I need to know what to update?


-I DO NOT have my windows bootup floppy that came with computer when I bought 3 years ago (don't think I can boot from usb)
-my network card is a d-link but I don't know which model
-system restore doesn't work

Edited by jtraininsane77, 28 April 2012 - 10:39 AM.

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#2 kisk


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Posted 28 April 2012 - 11:33 AM

You can find the model directly on the card itself. Pull it out and take a look, then get the drivers directly from D-Link.

Good luck!
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#3 tomailme


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Posted 29 April 2012 - 09:44 AM

use mother board cd to run which will solve your problem

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