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HELP needed with STARTHDD removals


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#1 Meck

Meck

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Posted 28 April 2012 - 04:50 AM

STARTHDD hit my WXP/sp3 computer five days ago. I ran the kill procedures given here, and they worked beautifully. For one day all was well, then it returned. Running the procedures again got about ten minutes of relief. Can anyone provide any tips/advice on how to get rid of this problem permanently? Thanks.

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#2 Maurice Naggar

Maurice Naggar

    Eradicator de malware


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Posted 28 April 2012 - 06:42 AM

Hello Meck and welcome to Bleeping forums.

You need guided help. Please follow the instructions in ==>This Guide<== (skip steps 2 & 3). If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
~Maurice Naggar
MS-MVP (Oct 2002 - Sept 2010)




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