Posted 24 February 2006 - 06:13 PM
I'm new to BleepingComputer, I just joined last night after a coworker referred me for help. On Tuesday Feb. 21st my computer was hit with a virus or a hacker. I don't even know how to tell what I got hit with. I used my computer early in the afternoon and was on the internet with no problems. When I turned my computer on just five hours later everything was screwed up. My wallpaper had been restored to the default setting, I had a ton of icons on my desktop that weren't there before and none of my Microsoft Office tools are working. The icons for Word, Excel, and Powerpoint are on the desktop, but when I click on them I get the following message, "This action is only valid for products that are currently installed." My internet explorer had also been reset and I had to go through the Internet Connection Wizard to get back onto the net.
I have tried following the steps in the Preparation Guide, but I've run into a roadblock there too. I downloaded Ad-Aware using the link provided, but I can't get the file to unzip so that I can actually use it. I already have Spybot-Search and Destroy and I have run it several times, but it hasn't been updated in a while so I don't know how effective it is.
The coworker that referred me is a Systems Security Technician, and has given me some ideas on things to try, but so far I'm not having any luck fixing this thing on my own. I have tried a system restore and the computer won't even do that. Any help that you guys can provide will be greatly appreciated. I have to go out of town until Sunday afternoon, so I won't be able to respond to any postings until then.
By the way, I have Windows ME if that is important. I look forward to a bright virus-free future...I hope.