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Windows XP won't boot with or without the OS CD

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#1 -KiKi-


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Posted 27 April 2012 - 01:30 AM

This post will be a little longer than I would like for it to be, but please bear with me...

My computer started getting a blue screen with a long error written on it each time I booted the computer. (Here's the photo of it below)..

Posted Image

I tried rebooting my computer 3 times straight, and I still got the blue error screen each time. So I waited for about 15 minutes, tried to boot up the computer again for a 4th time, and miraculously it worked! The blue error screen didn't appear on the 4th attempt. So Windows then loaded properly without the blue screen occurring anymore. I still don't know what made that blue error screen occur 3 times. I'm very puzzled about it, but I assumed that maybe it could have had something to do with some type of infection. I've been instructed on here before in the past more than once to run TDSSKiller to detect and fix rootkit infections. So I updated my TDSSKiller program that I still had installed on the computer, then I ran a scan. A rootkit threat was detected, so I allowed TDSSKiller to cure the infection. I was then instructed by the program to allow it to reboot my computer to complete the cure. So I allowed the program to reboot my computer. After the computer was rebooted, I decided to run an antivirus scan to see if it would detect anything. Upon beginning the scan, my antivirus program displayed an error message in which I have never seen before. Here's a photo of it below...

Posted Image

Apparently the rootkit threat which was supposed to be "cured" by TDSSKiller is now interfering with my antivirus scan. So then I closed my antivirus program and rebooted the computer again to see if maybe that would help. After I attempted to reboot, I ran into another problem. The bootup screen got locked. In the middle of the bootup, the screen locked up and wouldn't proceed with loading Windows. So I turned off the computer and attempted to boot up the computer again. Once again, the computer got locked in the bootup screen. So I tried one more additional time, and once again, the computer stayed locked in the bootup screen. Here's a photo below of the bootup screen where the computer kept locking up...

Posted Image

So upon doing some Google research, I discovered that I could do a Windows XP REPAIR to help solve the issue and repair Windows XP without losing any of my files and programs. So I followed the directions and went into the BIOS Setup menu of the computer and changed the boot order so that my computer could boot from my Windows XP CD. So I proceeded with that so the REPAIR could take place, but unfortunately, the Repair never completed. The Repair process informed me on the screen that it would automatically reboot my computer after the repair installation so that the repair could complete after the reboot. Unfortunately, when the computer rebooted, it took me right back to the bootup screen where I'm prompted to "press any key to boot CD", then it just starts the process all over again. I did it more than once, and still received the same result.

Now my issue is that Windows won't load at all. It definitely for a fact won't load WITHOUT the CD (as I mentioned earlier in this post), and now I can't get the Windows XP Repair to complete due to this issue. Can you please help me to repair Windows XP so I can get my computer to load Windows and fix whatever underlying issues there may be? Please Help me??? I'm becoming very worried.

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#2 HelpBot


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Posted 03 May 2012 - 01:35 AM

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We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows, you should not bother creating a GMER log.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

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#3 HelpBot


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Posted 03 May 2012 - 02:33 AM

You have stated that you no longer need help with this issue, therefore I am closing this topic. If that is not the case and you need or wish to continue with this topic, please send any Moderator a Personal Message (PM) that you would like this topic re-opened.

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