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IE Multiple Processes Running - Virus?


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5 replies to this topic

#1 Staj

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Posted 26 April 2012 - 11:24 AM

I'm having a big problem with multiple IE processes loading up for no reason and its killing my computer, and this morning I had audio ads pop up in the background.....I need to get this resolved asap!

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#2 boopme

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Posted 26 April 2012 - 02:21 PM

Hello and swelcome. Please run these and post the logs and we'll see if it is improved.

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.




Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware Posted Image and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, go to Start > All Programs > Malwarebytes Anti-Malware folder > Tools > click on Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).




Please download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Staj

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Posted 26 April 2012 - 04:02 PM

MiniToolBox by Farbar Version: 18-01-2012
Ran by Owner (administrator) on 26-04-2012 at 16:33:18
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
Hosts file not detected in the default directory
========================= IP Configuration: ================================

Broadcom 802.11b/g WLAN = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
The following helper DLL cannot be loaded: IFMON.DLL.
The following command was not found: int ip dump.

Windows IP Configuration

Host Name . . . . . . . . . . . . : Owner-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : phub.net.cable.rogers.com

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : phub.net.cable.rogers.com
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-21-00-F2-7A-EC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f9f5:ad4c:c7cc:5b8c%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : April-26-12 3:48:21 PM
Lease Expires . . . . . . . . . . : April-27-12 3:48:21 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 285221120
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-64-E4-9F-00-23-8B-DA-94-9A
DNS Servers . . . . . . . . . . . : 64.71.255.198
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-23-8B-DA-94-9A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : phub.net.cable.rogers.com
Description . . . . . . . . . . . : isatap.phub.net.cable.rogers.com
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{4C01588E-FCBD-4356-98EE-B804DB019FFD}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


Pinging google.com [74.125.226.32] with 32 bytes of data:

Reply from 74.125.226.32: bytes=32 time=31ms TTL=56

Reply from 74.125.226.32: bytes=32 time=30ms TTL=56



Ping statistics for 74.125.226.32:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 30ms, Maximum = 31ms, Average = 30ms



Pinging yahoo.com [209.191.122.70] with 32 bytes of data:

Reply from 209.191.122.70: bytes=32 time=65ms TTL=52

Reply from 209.191.122.70: bytes=32 time=72ms TTL=52



Ping statistics for 209.191.122.70:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 65ms, Maximum = 72ms, Average = 68ms



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
11 ...00 21 00 f2 7a ec ...... Broadcom 802.11b/g WLAN
10 ...00 23 8b da 94 9a ...... Realtek PCIe FE Family Controller
1 ........................... Software Loopback Interface 1
17 ...00 00 00 00 00 00 00 e0 isatap.phub.net.cable.rogers.com
12 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
13 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
15 ...00 00 00 00 00 00 00 e0 isatap.{4C01588E-FCBD-4356-98EE-B804DB019FFD}
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.101 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.101 281
192.168.1.101 255.255.255.255 On-link 192.168.1.101 281
192.168.1.255 255.255.255.255 On-link 192.168.1.101 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.101 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.101 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
11 281 fe80::/64 On-link
11 281 fe80::f9f5:ad4c:c7cc:5b8c/128
On-link
1 306 ff00::/8 On-link
11 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 mswsock.dll [File Not found] ()
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 mswsock.dll [File Not found] ()
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 mswsock.dll [File Not found] ()
Catalog9 02 mswsock.dll [File Not found] ()
Catalog9 03 mswsock.dll [File Not found] ()
Catalog9 04 mswsock.dll [File Not found] ()
Catalog9 05 mswsock.dll [File Not found] ()
Catalog9 06 mswsock.dll [File Not found] ()
Catalog9 07 mswsock.dll [File Not found] ()
Catalog9 08 mswsock.dll [File Not found] ()
Catalog9 09 mswsock.dll [File Not found] ()
Catalog9 10 mswsock.dll [File Not found] ()
x64-Catalog5 01 mswsock.dll [File Not found] ()
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [62976] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 05 mswsock.dll [File Not found] ()
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [27648] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 mswsock.dll [File Not found] ()
x64-Catalog9 02 mswsock.dll [File Not found] ()
x64-Catalog9 03 mswsock.dll [File Not found] ()
x64-Catalog9 04 mswsock.dll [File Not found] ()
x64-Catalog9 05 mswsock.dll [File Not found] ()
x64-Catalog9 06 mswsock.dll [File Not found] ()
x64-Catalog9 07 mswsock.dll [File Not found] ()
x64-Catalog9 08 mswsock.dll [File Not found] ()
x64-Catalog9 09 mswsock.dll [File Not found] ()
x64-Catalog9 10 mswsock.dll [File Not found] ()

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/26/2012 04:37:30 PM) (Source: Application Error) (User: )
Description: Faulting application nslookup.exe, version 6.0.6002.18005, time stamp 0x49e01d63, faulting module ntdll.dll, version 6.0.6002.18541, time stamp 0x4ec3e39f, exception code 0xc0000138, fault offset 0x0006f52f,
process id 0x18e8, application start time 0xnslookup.exe0.

Error: (04/26/2012 04:37:21 PM) (Source: Application Error) (User: )
Description: Faulting application nslookup.exe, version 6.0.6002.18005, time stamp 0x49e01d63, faulting module ntdll.dll, version 6.0.6002.18541, time stamp 0x4ec3e39f, exception code 0xc0000138, fault offset 0x0006f52f,
process id 0xfbc, application start time 0xnslookup.exe0.

Error: (04/26/2012 04:36:59 PM) (Source: Application Error) (User: )
Description: Faulting application nslookup.exe, version 6.0.6002.18005, time stamp 0x49e01d63, faulting module ntdll.dll, version 6.0.6002.18541, time stamp 0x4ec3e39f, exception code 0xc0000138, fault offset 0x0006f52f,
process id 0x480, application start time 0xnslookup.exe0.

Error: (04/26/2012 04:17:55 PM) (Source: Application Error) (User: )
Description: Faulting application vssvc.exe, version 6.0.6002.18005, time stamp 0x49e02c5c, faulting module credui.dll, version 6.0.6002.18541, time stamp 0x4ec3e855, exception code 0xc0000142, fault offset 0x00000000000b6fc8,
process id 0x1d08, application start time 0xvssvc.exe0.

Error: (04/26/2012 03:49:00 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/26/2012 03:30:35 PM) (Source: Application Error) (User: )
Description: Faulting application pev.3XE, version 0.0.0.0, time stamp 0x4e06cfe8, faulting module pev.3XE, version 0.0.0.0, time stamp 0x4e06cfe8, exception code 0x40000015, fault offset 0x0008d1c0,
process id 0x12e8, application start time 0xpev.3XE0.

Error: (04/26/2012 01:57:19 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/26/2012 01:54:52 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 8.0.6001.19222 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 18c0
Start Time: 01cd23d2b901fd00
Termination Time: 0

Error: (04/26/2012 01:47:52 PM) (Source: Application Hang) (User: )
Description: The program OTL.exe version 3.2.42.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 2f3c
Start Time: 01cd23d119b00ef0
Termination Time: 0

Error: (04/26/2012 01:41:50 PM) (Source: Application Error) (User: )
Description: Faulting application vssvc.exe, version 6.0.6002.18005, time stamp 0x49e02c5c, faulting module credui.dll, version 6.0.6002.18541, time stamp 0x4ec3e855, exception code 0xc0000142, fault offset 0x00000000000b6fc8,
process id 0x1c1c, application start time 0xvssvc.exe0.


System errors:
=============
Error: (04/26/2012 04:18:24 PM) (Source: Service Control Manager) (User: )
Description: Volume Shadow Copy%%1053

Error: (04/26/2012 04:18:24 PM) (Source: Service Control Manager) (User: )
Description: 30000Volume Shadow Copy

Error: (04/26/2012 04:18:23 PM) (Source: DCOM) (User: )
Description: 1053VSS{E579AB5F-1CC4-44B4-BED9-DE0991FF0623}

Error: (04/26/2012 04:11:49 PM) (Source: Microsoft-Windows-LanguagePackSetup) (User: SYSTEM)
Description: 0x800f0825fr-FR

Error: (04/26/2012 03:49:00 PM) (Source: Service Control Manager) (User: )
Description: luafv

Error: (04/26/2012 03:49:00 PM) (Source: Service Control Manager) (User: )
Description: IPsec Policy AgentBFE

Error: (04/26/2012 03:49:00 PM) (Source: Service Control Manager) (User: )
Description: IKE and AuthIP IPsec Keying ModulesBFE

Error: (04/26/2012 03:49:00 PM) (Source: Service Control Manager) (User: )
Description: Computer Browser%%1060

Error: (04/26/2012 03:48:27 PM) (Source: netbt) (User: )
Description: The name "OWNER-PC :20" could not be registered on the interface with IP address 192.168.1.101.
The computer with the IP address 192.168.1.104 did not allow the name to be claimed by
this computer.

Error: (04/26/2012 03:48:27 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{3F36D209-80B8-4E19-A201-263485ECD5C8} because another computer on the network has the same name. The server could not start.


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX 64-bit (Version: 11.2.202.233)
Agere Systems HDA Modem
Apple Mobile Device Support (Version: 5.1.1.4)
Bonjour (Version: 3.0.0.10)
Broadcom 802.11 Wireless LAN Adapter (Version: 5.10.38.14)
GoToMeeting 5.1.0.880 (Version: 5.1.0.880)
HP MediaSmart SmartMenu (Version: 2.0.8)
iCloud (Version: 1.1.0.40)
Intel® Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
iTunes (Version: 10.6.1.7)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
MobileMe Control Panel (Version: 3.1.8.0)
Phanku eTaxCanada
ProtectSmart Hard Drive Protection (Version: 3.10.1.7)
Synaptics Pointing Device Driver (Version: 11.1.18.0)
VD64Inst (Version: 1.00.0000)
WeatherEye
Windows Driver Package - ENE (enecir) HIDClass (09/04/2008 2.6.0.0) (Version: 09/04/2008 2.6.0.0)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0) (Version: 06/03/2009 2.3.0.0)
Windows Live ID Sign-in Assistant (Version: 6.500.3146.0)
Yahoo! BrowserPlus 2.9.8

========================= Memory info: ===================================

Percentage of memory in use: 69%
Total physical RAM: 3998.27 MB
Available physical RAM: 1228.63 MB
Total Pagefile: 8191.76 MB
Available Pagefile: 4859.71 MB
Total Virtual: 4095.88 MB
Available Virtual: 3997.37 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:285.97 GB) (Free:189.69 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:12.12 GB) (Free:1.94 GB) NTFS

========================= Users: ========================================

User accounts for \\OWNER-PC

Administrator Guest Owner


**** End of log ****

#4 boopme

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Posted 26 April 2012 - 07:06 PM

Ok,while waiting for the other logs I have 2 questions.
Do you naintain the Hosys file yourself?
I did not see an Antivirux application,correct?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Staj

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Posted 26 April 2012 - 09:48 PM

Im not sure what the Hosys is so Im gonna say no, I dont maintain it

My Norton expired a few days before all this went down, no a/v right now


See log below:

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-04-26 22:12:05
-----------------------------
22:12:05.153 OS Version: Windows x64 6.0.6002 Service Pack 2
22:12:05.153 Number of processors: 2 586 0x170A
22:12:05.153 ComputerName: OWNER-PC UserName: Owner
22:13:07.430 Initialize success
22:15:42.862 AVAST engine defs: 12042601
22:15:53.096 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
22:15:53.096 Disk 0 Vendor: WDC_WD32 13.0 Size: 305245MB BusType: 3
22:15:53.111 Disk 0 MBR read successfully
22:15:53.111 Disk 0 MBR scan
22:15:53.127 Disk 0 unknown MBR code
22:15:53.127 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 292830 MB offset 63
22:15:53.158 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 12411 MB offset 599717888
22:15:53.205 Disk 0 scanning C:\Windows\system32\drivers
22:16:06.357 Service scanning
22:16:35.154 Modules scanning
22:16:35.154 Disk 0 trace - called modules:
22:16:35.185 ntoskrnl.exe CLASSPNP.SYS disk.sys hpdskflt.sys iaStor.sys hal.dll
22:16:35.185 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004f7b240]
22:16:35.700 3 CLASSPNP.SYS[fffffa6000a25c33] -> nt!IofCallDriver -> [0xfffffa8004f7bc20]
22:16:35.700 5 hpdskflt.sys[fffffa6001df60ee] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8004c47050]
22:16:36.949 AVAST engine scan C:\Windows
22:16:41.660 AVAST engine scan C:\Windows\system32
22:16:58.479 File: C:\Windows\system32\consrv.dll **INFECTED** Win32:Sirefef-HO [Rtk]
22:18:25.657 File: C:\Windows\system32\protectedstorage.dll **INFECTED** Win64:ZAccess-E [Rtk]
22:19:25.370 File: C:\Windows\assembly\GAC_32\Desktop.ini **INFECTED** Win32:Sirefef-FQ [Drp]
22:19:28.397 File: C:\Windows\assembly\GAC_64\Desktop.ini **INFECTED** Win32:Sirefef-HO [Rtk]
22:21:24.610 File: C:\Windows\assembly\temp\U\80000032.@ **INFECTED** Win32:DNSChanger-VJ [Trj]
22:21:24.704 File: C:\Windows\assembly\temp\U\80000064.@ **INFECTED** Win32:Malware-gen
22:21:25.889 AVAST engine scan C:\Windows\system32\drivers
22:21:46.653 AVAST engine scan C:\Users\Owner
22:23:27.332 File: C:\Users\Owner\AppData\Local\Temp\dfxsec.dll **INFECTED** Win32:Crypt-MOT [Trj]
22:27:15.388 AVAST engine scan C:\ProgramData
22:27:15.903 File: C:\ProgramData\2jFf5J64.exe **INFECTED** Win32:Downloader-NYN [Trj]
22:45:30.493 Disk 0 MBR has been saved successfully to "C:\Users\Owner\Desktop\MBR.dat"
22:45:30.525 The log file has been saved successfully to "C:\Users\Owner\Desktop\aswMBR.txt"

#6 boopme

boopme

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Posted 27 April 2012 - 08:11 PM

Hello, we will fix your Hosts among a few other things.

Re-Run aswMBR

  • Click Scan
  • On completion of the scan, click the FIX button,
  • There is a slight pause after clicking the 'Fix' button.
  • Wait for the tool to report 'Infection fixed successfully', now reboot the machine.
  • Rebooting the machine prematurely, before seeing this line will result in an incomplete fix.

    Note:After the 'Infection fixed successfully' message appears, the machine may became unresponsive. You may have to do a hard boot of your machine. That may be a side effect from the fix. All will be well after the reboot.
  • Save the log as before and post in your next reply.



>>>>
Your HOSTS file may be infected.
Reset the HOSTS file
As this infection also changes your Windows HOSTS file, we want to replace this file with the default version for your operating system.
Some types of malware will alter the HOSTS file as part of its infection. Please follow the instructions provided in How do I reset the hosts file back to the default?

To reset the hosts file automatically,go HERE click the Posted Image button. Then just follow the prompts in the Fix it wizard.


>>>>>

OR
Click Run in the File Download dialog box or save MicrosoftFixit50267.msi to your Desktop and double-click on it to run. Then just follow the prompts in the Fix it wizard.


>>>>>>
Norton is uninstalled then?

Install,Update and Scan with Avira Antivir
I use this.

Edited by boopme, 27 April 2012 - 08:15 PM.

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