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trojan dos alureon.e


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#1 sandrai

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Posted 26 April 2012 - 11:01 AM

Hi,
My computer is infected with trojan dos alureon.e. Following is a list of things I have tried:

- Microsoft Security Essentials- it asks to remove trojan dos alureon.e, then says a restart is needed. When I reboot, the desktop goes black
and most programs and files are hidden. Once I run unhide.exe, everything is unhidden and I can use my computer but many fake alerts pop up
and it keeps asking to clean computer and restart.

- SuperAntiSpyware - found nothing

- TDSSKiller by Kaspersky - found nothing

- Stinger - found nothing

- Malwarebytes - found nothing

- Microsoft Windows Malicious Software removal tool - says it could only partially remove: trojan dos alureon.e boot:\\.\physicaldrive0\partition2
\type17

Could you please help me get rid of this trojan?
Thanks,
Sandra

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#2 Broni

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Posted 26 April 2012 - 11:24 AM

Welcome aboard Posted Image

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#3 sandrai

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Posted 09 May 2012 - 07:48 PM

I had started the preparation guide listed above, but then ran across a posting on how these rootkits can create their own partition. So I followed a link to create a special bootable CD containing G-Parted to fix my computer's partitions. When I ran it, there was a hidden partition of 2.83 MiB. I deleted it and rebooted normally. I reran TDDSKiller, Malwarebytes and Windows Malicious Software Tool and they found nothing. The fake alerts have stopped! My computer is back to normal.

#4 Broni

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Posted 09 May 2012 - 08:00 PM

Very well then :)

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