My girlfriend knocked my HP md1000h 1TB external hard drive off my desk a couple of hours ago during a file transfer. The transfer halted and Windows Explorer froze so I unplugged the HD from the USB port.
When I try to use the HD now, a few strange things happen.
Usually when the device is attached, both HPLauncher and the HP Simplesave show up in My Computer under "Devices with removable storage". Now, only HPLauncher shows up, but after a long pause HP Simplesave G: shows up under "Hard Disk Drives".
When I try to access the HP Simplesave by double-clicking it, Windows Explorer stops responding momentarily and then grants me access after a long pause. I can see the folders and other files but the files themselves show up with white blank icons rather than icons for the file type (video, in this case).
After another long pause, the file icons return to normal and I am able to click the folders. Clicking the folders prompts another long pause and sometimes lets me in, other times Windows Explorer stops responding and restarts and I am back to square one. I should also say that I've tried to play a few of the video files and they open in VLC but none of them have actually started playing.
I've gotten about 4 folders in but I have yet to successfully open a file stored on the HD, whether it be a video or document. How can I tell if the files are corrupted or damaged? Is there any chance of recovery or moving the files onto my laptop? Is there anything I can do to get the HD working properly again? The HD has about 500 GB of movies, music, pictures and documents on it that have great value to me.
I'm using Windows 7. I'm pretty freaked out that my files are all messed up but the fact that I can somewhat navigate the drive is a little comforting I guess. Please help me out BC!
Thanks in advance,
UPDATE: Ok, I've tried a couple of things so I'll post what I've been able to do and where I'm at now. Last night I was able to navigate the HD with some success, but I still couldn't open any files that were located in folders on the hard drive. I found a pdf that I needed and I tried to copy and paste it onto my desktop to open it from there - and it worked! However, next I tried to copy and paste my entire folder of documents from my HD to my desktop and it didn't work... it started to copy and then just stopped and closed for no reason.
I closed to my laptop when I went to sleep last night and I haven't been able to gain access to the HD since I've started it up again. I was getting the error "G: is inaccessible, I/O problem" or something. I tried disconnecting and reconnecting and now I have nothing showing up in My Computer at all, although my computer does detect that it's connected to something I can't find a way to get into the HD again.
I guess I'll wait for you guys this time.
Edited by GPyrenees, 26 April 2012 - 09:42 AM.