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Can't go to Amazon- @#$%^&*


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#1 redclayhd

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Posted 24 April 2012 - 09:00 PM

I have a strange problem. OR, Maybe it's just strange to me. Of all the sites we visit, our computer won't go to Amazon.com. Well, it will go there at first. Then when I click on a second item I get a popup at the bottom of the screen that says "Do you want to open or save ref=pd_sim_sbs_auto_2 from www.amazon.com?" Also, "ref=pd_sim_sbs_auto_2" and "www.amazon.com" is in BOLD print. To the right of that, in the same box are buttons to "Open" "Save" or "Cancel". This started a couple of days ago and to my knowledge only happens on Amazon. Amazon customer service told me by phone that they are not having any technical problems. Thank you in advance for any help. BTW- Don't worry about offending me by treating me as if I'm computer ignorant, because I am computer ignorant :lol: Tim

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#2 boopme

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Posted 24 April 2012 - 09:20 PM

Hello, not sure what that is??

Change your DNS Servers:
  • Go to Posted Image > Run... and in the open box, type: cmd
  • Press OK or Hit Enter.
  • At the command prompt, type or copy/paste: ipconfig /flushdns
  • Hit Enter.
  • You will get a confirmation that the flush was successful.
  • Close the command box.

Then Clear the web browser's cache


If it still exixts..

Run TFC by OT (Temp File Cleaner)
Please download TFC by Old Timer and save it to your desktop.
alternate download link

Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware Posted Image and save it to your desktop.
  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.
Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you cannot update Malwarebytes or use the Internet to download any files to the infected computer, manually update the database by following the instructions in FAQ Section A: 4. Issues.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.
Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.

-- Some types of malware will target Malwarebytes and other security tools to keep them from running properly. If that's the case, go to Start > All Programs > Malwarebytes Anti-Malware folder > Tools > click on Malwarebytes Chameleon and follow the onscreen instructions. The Chameleon folder can be accessed by opening the program folder for Malwarebytes Anti-Malware (normally C:\Program Files\Malwarebytes' Anti-Malware or C:\Program Files (x86)\Malwarebytes' Anti-Malware).
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 redclayhd

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Posted 25 April 2012 - 05:58 PM

I apologize for my ignorance. I don't know how to do it on Windows 7. I should have mentioned that I have "7" to begin with. Thank you! Tim.

#4 boopme

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Posted 25 April 2012 - 08:23 PM

Hi, no problem..
Change your DNS Server in Windows 7 [How to]
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 redclayhd

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Posted 02 May 2012 - 04:20 PM

Well, I got pretty angry with the computer and decided to cool off a little b/4 I messed with this again. Now after a few days, it seems to be working OK. It went for about a week with problems- but now it's fine. I don't understand. Oh well!

Thanks again. Tim.

#6 boopme

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Posted 02 May 2012 - 08:05 PM

Well,,sometimes the little green men go to work.. :crazy:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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