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External TV tuner functioning sporadically


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8 replies to this topic

#1 richierein

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Posted 24 April 2012 - 12:01 PM

I have an external TV tuner connected to my laptop. Sometimes it works and sometimes it doesn't. All of the cables are connected tightly. When I move it around, sometimes it begins to work and sometimes not. Any suggestions?

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#2 bludgard

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Posted 24 April 2012 - 02:51 PM

Hi, richierein.
1) Can a link to the TV tuner be posted for research?
2) Does the tuner connected via cable, satellite or antennae?
3) What is the processor speed and memory of the machine the tuner is connected to?
4) Is the tuner used on it's own or employed through Windows Media Center?
5) Is Windows Media Center Network Sharing Service running in the background (and do you actually use this service)?

#3 richierein

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Posted 24 April 2012 - 09:56 PM

Hi Bludgard,

1) I don't understand the question.
2) I have no idea how it works but when it is working, it is able to record TV even when the Internet is not connected.
3) The processor is 1.5ghz and it has 4gb RAM.
4) I only use it with Windows Media Center.
5) Windows Media Center does not have a Network Sharing Service. Windows Media Player does and it is set to Automatic.

Richie

#4 bludgard

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Posted 25 April 2012 - 12:03 AM

1) For instance: My tv tuner is a Hauppauge WinTV-HVR-950Q.
2) Is there any cables connected to the external tv tuner that channels the signal or is this obsolete? (I can connect a satellite, cable [the one that comes out the wall and enters a television, perhaps] and/or an antennae; among other things. How does the tuner (yours) receive its signal?
5) Sorry for the slip: "...(and do you actually use this service)?"

Edited by bludgard, 25 April 2012 - 12:30 AM.


#5 richierein

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Posted 25 April 2012 - 12:43 AM

Hi Bludgard,

1) My tuner is a Dell External USB NTSC ATSC TV Tuner
2) There is a cable that goes into the wall but through this rat's nest of wire, I'm not sure where it goes.
5) Probably not.

Shhh. Don't move. The TV is recording now.

Richie

#6 bludgard

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Posted 25 April 2012 - 02:17 PM

Check for driver updates for the TV tuner.
Check that all cables, wires and USB connections are true and tight on the tuner, PC, and wall outlet.
Sart > type services > select Services > navigate to Windows Media Player Network Sharing Service > set to Disabled.
Reboot the machine and see if the problem still exists.

#7 richierein

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Posted 25 April 2012 - 02:48 PM

All cables are tight. I disabled the Windows Media Player Network Sharing. How do I find the TV tuner driver? Will re-boot soon.

#8 bludgard

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Posted 25 April 2012 - 03:40 PM

How do I find the TV tuner driver?

We will need to know the exact make/model and/or Service Tag of the TV tuner and whether the OS is 64-bit or 86-bit architecture.
Or one could visit this page and put in the appropriate information.
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Edited by bludgard, 25 April 2012 - 04:09 PM.


#9 richierein

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Posted 25 April 2012 - 04:14 PM

Hi Bludgard,

I clicked on 'this page' and entered the service tag of my computer. It brought me to page that showed a Lumanate TVT8 USB External NTSC-ATSC TV tuner compatible with Vista 32 bit. Sounds good so far but I upgraded from Windows Vista to Windows 7. The driver is R147171.exe. Would this same driver also be used with Windows 7? Where would I find the driver that I am presently using? And how can I tell if this driver is newer than the one I already have? Thanks in advance.

Richie




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