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Help with cs.infospace.com slowing page loads


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3 replies to this topic

#1 Scabs

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Posted 23 April 2012 - 03:49 PM

Hello people, Phil here.

I read the introduction material and searched for my problem, lots of them all different and looks like I should have someone holding my hand with this,

I have been noticing a slowing of page load times of late, always stating Firefox is waiting for the site. Then tonight I noticed the infospace URL and did a quick look up to find it may be Malware. So as I remember this site from old as a reliable bunch of layabouts with nothing better to do than help sad old farts like me [hopefully] Last night it was so slow I even resorted to using Explorer at one point. Anyhow here are soe specs,

Mid range laptop (samsung) running
XP Pro genuine,
and err 3Gb ram and the rest of usual for this mid range lappy,

Firefox 11, Avast, Spybot (no teatimer) err Netlimiter 3

HiJackLog attached

Attached Files


Edited by hamluis, 23 April 2012 - 04:12 PM.
Moved from XP to Malware Removal Logs - Hamluis.


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#2 Scabs

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Posted 23 April 2012 - 06:33 PM

updated log file, ran a scan.

Attached Files



#3 nasdaq

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Posted 28 April 2012 - 09:06 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Close all programs leaving only HijackThis running. Place a check against each of the following, making sure you get them all and not any others by mistake:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.funmoods.com/?f=1&a=bf
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)


Click on Fix Checked when finished and exit HijackThis.

Restart the computer normally.
===

Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
Please note: You may have to disable any script protection running if the scan fails to run.

Please just paste the contents of the DDS.txt log in your next post. DO NOT attach the log.

===

Third party programs if not up to date can be an open door for an infection

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please post the logs and let me know what problem persists.
===

p.s.
Your version of HijackThis is obsolete.
Most forums now will ask for a DDS log as I did.

You should remove HijackThis using the Add/Remove Programs list.

#4 nasdaq

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Posted 04 May 2012 - 09:31 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.




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