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I have a Trojan need help


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5 replies to this topic

#1 woodchip442

woodchip442

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Posted 23 April 2012 - 02:28 PM

I could use some help on geeting this thing off my computer. Ran some scans(malwarebyte) and they tell me its a Trojen Agent. Lots of pop ups coming on.

Any help would sure be nice.

Thanks
Mark

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#2 Broni

Broni

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  • Local time:08:43 PM

Posted 23 April 2012 - 06:55 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 woodchip442

woodchip442
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Posted 23 April 2012 - 08:41 PM

Thanks
It would not let me run Security Check( would not go to notepad) or FSS Can not count the pop up windows that popped up. It did not remove trojen agent

Thanks
Mark





MiniToolBox by Farbar Version: 18-01-2012
Ran by Administrator (administrator) on 23-04-2012 at 21:09:13
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= IP Configuration: ================================

Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0) = Local Area Connection (Connected)

Windows IP Configuration

Host Name . . . . . . . . . . . . : USER-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-21-85-C4-65-00
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b944:a43:a298:2d3d%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, April 23, 2012 6:46:50 AM
Lease Expires . . . . . . . . . . : Tuesday, April 24, 2012 6:46:49 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 251666821
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-11-C5-2E-00-21-85-C4-65-00
DNS Servers . . . . . . . . . . . : 192.168.17.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:c8e:2b1d:3f57:fe98(Preferred)
Link-local IPv6 Address . . . . . : fe80::c8e:2b1d:3f57:fe98%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{484974FF-E74F-4E2E-8EC7-45D60B2FBF63}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.17.1

Name: google.com
Addresses: 173.194.37.35
173.194.37.32
173.194.37.36
173.194.37.38
173.194.37.46
173.194.37.34
173.194.37.39
173.194.37.33
173.194.37.40
173.194.37.41
173.194.37.37



Pinging google.com [74.125.137.113] with 32 bytes of data:

Reply from 74.125.137.113: bytes=32 time=25ms TTL=48

Reply from 74.125.137.113: bytes=32 time=15ms TTL=48



Ping statistics for 74.125.137.113:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 15ms, Maximum = 25ms, Average = 20ms

Server: UnKnown
Address: 192.168.17.1

Name: yahoo.com
Addresses: 98.139.183.24
209.191.122.70
72.30.38.140



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:

Reply from 98.139.183.24: bytes=32 time=64ms TTL=48

Reply from 98.139.183.24: bytes=32 time=63ms TTL=48



Ping statistics for 98.139.183.24:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 63ms, Maximum = 64ms, Average = 63ms



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
10 ...00 21 85 c4 65 00 ...... Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
1 ........................... Software Loopback Interface 1
11 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
12 ...00 00 00 00 00 00 00 e0 isatap.{484974FF-E74F-4E2E-8EC7-45D60B2FBF63}
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.103 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.103 276
192.168.1.103 255.255.255.255 On-link 192.168.1.103 276
192.168.1.255 255.255.255.255 On-link 192.168.1.103 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.103 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.103 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
11 18 ::/0 On-link
1 306 ::1/128 On-link
11 18 2001::/32 On-link
11 266 2001:0:5ef5:79fd:c8e:2b1d:3f57:fe98/128
On-link
10 276 fe80::/64 On-link
11 266 fe80::/64 On-link
11 266 fe80::c8e:2b1d:3f57:fe98/128
On-link
10 276 fe80::b944:a43:a298:2d3d/128
On-link
1 306 ff00::/8 On-link
11 266 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [61440] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [62976] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [27648] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/23/2012 09:10:06 PM) (Source: Application Error) (User: )
Description: Faulting application find.exe, version 6.0.6000.16386, time stamp 0x4549ad0d, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x7523a57d,
process id 0x1bac, application start time 0xfind.exe0.

Error: (04/23/2012 09:09:59 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, faulting module svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, exception code 0xc0000005, fault offset 0x000036e6,
process id 0x698, application start time 0xsvchost.exe0.

Error: (04/23/2012 09:09:46 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x0001da22,
process id 0x1648, application start time 0xsvchost.exe0.

Error: (04/23/2012 09:09:33 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x0001da22,
process id 0x18a0, application start time 0xsvchost.exe0.

Error: (04/23/2012 09:09:20 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x0001da22,
process id 0x1528, application start time 0xsvchost.exe0.

Error: (04/23/2012 09:09:19 PM) (Source: Application Error) (User: )
Description: Faulting application netsh.exe, version 6.0.6000.16386, time stamp 0x4549b328, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x7741442a,
process id 0x1954, application start time 0xnetsh.exe0.

Error: (04/23/2012 09:09:10 PM) (Source: Application Error) (User: )
Description: Faulting application FsynSrvStarter.exe, version 1.0.0.3, time stamp 0x4ba0c539, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x7741442a,
process id 0x18f4, application start time 0xFsynSrvStarter.exe0.

Error: (04/23/2012 09:09:06 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, faulting module svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, exception code 0xc0000005, fault offset 0x000036e6,
process id 0x1638, application start time 0xsvchost.exe0.

Error: (04/23/2012 09:09:06 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x0001da22,
process id 0x1638, application start time 0xsvchost.exe0.

Error: (04/23/2012 09:08:53 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x0001da22,
process id 0x1a88, application start time 0xsvchost.exe0.


System errors:
=============
Error: (04/23/2012 05:56:15 PM) (Source: DCOM) (User: )
Description: {D3F6D4DB-A482-4648-8DBB-3565EBCB7A6B}

Error: (04/23/2012 05:18:00 PM) (Source: Service Control Manager) (User: )
Description: Adobe Flash Player Update Service%%1053

Error: (04/23/2012 05:18:00 PM) (Source: Service Control Manager) (User: )
Description: 30000Adobe Flash Player Update Service

Error: (04/23/2012 07:18:18 AM) (Source: Service Control Manager) (User: )
Description: Adobe Flash Player Update Service%%1053

Error: (04/23/2012 07:18:18 AM) (Source: Service Control Manager) (User: )
Description: 30000Adobe Flash Player Update Service

Error: (04/23/2012 06:49:53 AM) (Source: DCOM) (User: )
Description: {25E8A7CA-5874-4F85-BC00-35210131C444}

Error: (04/23/2012 06:49:23 AM) (Source: Service Control Manager) (User: )
Description: SeaPort%%1053

Error: (04/23/2012 06:49:23 AM) (Source: Service Control Manager) (User: )
Description: 30000SeaPort

Error: (04/23/2012 06:49:23 AM) (Source: DCOM) (User: )
Description: 1053SeaPort-Service{D6381B4A-D254-46EB-9018-A62E0F4BA6BA}

Error: (04/23/2012 06:48:47 AM) (Source: Service Control Manager) (User: )
Description: SeaPort%%1053


Microsoft Office Sessions:
=========================
Error: (04/22/2012 04:11:04 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 290 seconds with 120 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================


========================= Devices: ================================

Name: Canon MF4320-4350
Description: Canon MF4320-4350
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Canon
Service: usbscan
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.


========================= Memory info: ===================================

Percentage of memory in use: 66%
Total physical RAM: 4094.33 MB
Available physical RAM: 1362.38 MB
Total Pagefile: 8405.92 MB
Available Pagefile: 5563.15 MB
Total Virtual: 4095.88 MB
Available Virtual: 3991.98 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:465.76 GB) (Free:324.33 GB) NTFS

========================= Users: ========================================

**** End of log ****
MiniToolBox by Farbar Version: 18-01-2012
Ran by Administrator (administrator) on 23-04-2012 at 21:09:13
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= IP Configuration: ================================

Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0) = Local Area Connection (Connected)

Windows IP Configuration

Host Name . . . . . . . . . . . . : USER-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-21-85-C4-65-00
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b944:a43:a298:2d3d%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, April 23, 2012 6:46:50 AM
Lease Expires . . . . . . . . . . : Tuesday, April 24, 2012 6:46:49 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 251666821
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-11-C5-2E-00-21-85-C4-65-00
DNS Servers . . . . . . . . . . . : 192.168.17.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:c8e:2b1d:3f57:fe98(Preferred)
Link-local IPv6 Address . . . . . : fe80::c8e:2b1d:3f57:fe98%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{484974FF-E74F-4E2E-8EC7-45D60B2FBF63}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.17.1

Name: google.com
Addresses: 173.194.37.35
173.194.37.32
173.194.37.36
173.194.37.38
173.194.37.46
173.194.37.34
173.194.37.39
173.194.37.33
173.194.37.40
173.194.37.41
173.194.37.37



Pinging google.com [74.125.137.113] with 32 bytes of data:

Reply from 74.125.137.113: bytes=32 time=25ms TTL=48

Reply from 74.125.137.113: bytes=32 time=15ms TTL=48



Ping statistics for 74.125.137.113:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 15ms, Maximum = 25ms, Average = 20ms

Server: UnKnown
Address: 192.168.17.1

Name: yahoo.com
Addresses: 98.139.183.24
209.191.122.70
72.30.38.140



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:

Reply from 98.139.183.24: bytes=32 time=64ms TTL=48

Reply from 98.139.183.24: bytes=32 time=63ms TTL=48



Ping statistics for 98.139.183.24:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 63ms, Maximum = 64ms, Average = 63ms



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
10 ...00 21 85 c4 65 00 ...... Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
1 ........................... Software Loopback Interface 1
11 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
12 ...00 00 00 00 00 00 00 e0 isatap.{484974FF-E74F-4E2E-8EC7-45D60B2FBF63}
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.103 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.103 276
192.168.1.103 255.255.255.255 On-link 192.168.1.103 276
192.168.1.255 255.255.255.255 On-link 192.168.1.103 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.103 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.103 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
11 18 ::/0 On-link
1 306 ::1/128 On-link
11 18 2001::/32 On-link
11 266 2001:0:5ef5:79fd:c8e:2b1d:3f57:fe98/128
On-link
10 276 fe80::/64 On-link
11 266 fe80::/64 On-link
11 266 fe80::c8e:2b1d:3f57:fe98/128
On-link
10 276 fe80::b944:a43:a298:2d3d/128
On-link
1 306 ff00::/8 On-link
11 266 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [61440] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [62976] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [27648] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/23/2012 09:10:06 PM) (Source: Application Error) (User: )
Description: Faulting application find.exe, version 6.0.6000.16386, time stamp 0x4549ad0d, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x7523a57d,
process id 0x1bac, application start time 0xfind.exe0.

Error: (04/23/2012 09:09:59 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, faulting module svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, exception code 0xc0000005, fault offset 0x000036e6,
process id 0x698, application start time 0xsvchost.exe0.

Error: (04/23/2012 09:09:46 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x0001da22,
process id 0x1648, application start time 0xsvchost.exe0.

Error: (04/23/2012 09:09:33 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x0001da22,
process id 0x18a0, application start time 0xsvchost.exe0.

Error: (04/23/2012 09:09:20 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x0001da22,
process id 0x1528, application start time 0xsvchost.exe0.

Error: (04/23/2012 09:09:19 PM) (Source: Application Error) (User: )
Description: Faulting application netsh.exe, version 6.0.6000.16386, time stamp 0x4549b328, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x7741442a,
process id 0x1954, application start time 0xnetsh.exe0.

Error: (04/23/2012 09:09:10 PM) (Source: Application Error) (User: )
Description: Faulting application FsynSrvStarter.exe, version 1.0.0.3, time stamp 0x4ba0c539, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x7741442a,
process id 0x18f4, application start time 0xFsynSrvStarter.exe0.

Error: (04/23/2012 09:09:06 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, faulting module svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, exception code 0xc0000005, fault offset 0x000036e6,
process id 0x1638, application start time 0xsvchost.exe0.

Error: (04/23/2012 09:09:06 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x0001da22,
process id 0x1638, application start time 0xsvchost.exe0.

Error: (04/23/2012 09:08:53 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x0001da22,
process id 0x1a88, application start time 0xsvchost.exe0.


System errors:
=============
Error: (04/23/2012 05:56:15 PM) (Source: DCOM) (User: )
Description: {D3F6D4DB-A482-4648-8DBB-3565EBCB7A6B}

Error: (04/23/2012 05:18:00 PM) (Source: Service Control Manager) (User: )
Description: Adobe Flash Player Update Service%%1053

Error: (04/23/2012 05:18:00 PM) (Source: Service Control Manager) (User: )
Description: 30000Adobe Flash Player Update Service

Error: (04/23/2012 07:18:18 AM) (Source: Service Control Manager) (User: )
Description: Adobe Flash Player Update Service%%1053

Error: (04/23/2012 07:18:18 AM) (Source: Service Control Manager) (User: )
Description: 30000Adobe Flash Player Update Service

Error: (04/23/2012 06:49:53 AM) (Source: DCOM) (User: )
Description: {25E8A7CA-5874-4F85-BC00-35210131C444}

Error: (04/23/2012 06:49:23 AM) (Source: Service Control Manager) (User: )
Description: SeaPort%%1053

Error: (04/23/2012 06:49:23 AM) (Source: Service Control Manager) (User: )
Description: 30000SeaPort

Error: (04/23/2012 06:49:23 AM) (Source: DCOM) (User: )
Description: 1053SeaPort-Service{D6381B4A-D254-46EB-9018-A62E0F4BA6BA}

Error: (04/23/2012 06:48:47 AM) (Source: Service Control Manager) (User: )
Description: SeaPort%%1053


Microsoft Office Sessions:
=========================
Error: (04/22/2012 04:11:04 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 290 seconds with 120 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================


========================= Devices: ================================

Name: Canon MF4320-4350
Description: Canon MF4320-4350
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Canon
Service: usbscan
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.


========================= Memory info: ===================================

Percentage of memory in use: 66%
Total physical RAM: 4094.33 MB
Available physical RAM: 1362.38 MB
Total Pagefile: 8405.92 MB
Available Pagefile: 5563.15 MB
Total Virtual: 4095.88 MB
Available Virtual: 3991.98 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:465.76 GB) (Free:324.33 GB) NTFS

========================= Users: ========================================

**** End of log ****

MiniToolBox by Farbar Version: 18-01-2012
Ran by Administrator (administrator) on 23-04-2012 at 21:09:13
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= IP Configuration: ================================

Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0) = Local Area Connection (Connected)

Windows IP Configuration

Host Name . . . . . . . . . . . . : USER-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-21-85-C4-65-00
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b944:a43:a298:2d3d%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, April 23, 2012 6:46:50 AM
Lease Expires . . . . . . . . . . : Tuesday, April 24, 2012 6:46:49 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 251666821
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-11-C5-2E-00-21-85-C4-65-00
DNS Servers . . . . . . . . . . . : 192.168.17.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:c8e:2b1d:3f57:fe98(Preferred)
Link-local IPv6 Address . . . . . : fe80::c8e:2b1d:3f57:fe98%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{484974FF-E74F-4E2E-8EC7-45D60B2FBF63}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.17.1

Name: google.com
Addresses: 173.194.37.35
173.194.37.32
173.194.37.36
173.194.37.38
173.194.37.46
173.194.37.34
173.194.37.39
173.194.37.33
173.194.37.40
173.194.37.41
173.194.37.37



Pinging google.com [74.125.137.113] with 32 bytes of data:

Reply from 74.125.137.113: bytes=32 time=25ms TTL=48

Reply from 74.125.137.113: bytes=32 time=15ms TTL=48



Ping statistics for 74.125.137.113:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 15ms, Maximum = 25ms, Average = 20ms

Server: UnKnown
Address: 192.168.17.1

Name: yahoo.com
Addresses: 98.139.183.24
209.191.122.70
72.30.38.140



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:

Reply from 98.139.183.24: bytes=32 time=64ms TTL=48

Reply from 98.139.183.24: bytes=32 time=63ms TTL=48



Ping statistics for 98.139.183.24:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 63ms, Maximum = 64ms, Average = 63ms



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
10 ...00 21 85 c4 65 00 ...... Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
1 ........................... Software Loopback Interface 1
11 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
12 ...00 00 00 00 00 00 00 e0 isatap.{484974FF-E74F-4E2E-8EC7-45D60B2FBF63}
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.103 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.103 276
192.168.1.103 255.255.255.255 On-link 192.168.1.103 276
192.168.1.255 255.255.255.255 On-link 192.168.1.103 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.103 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.103 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
11 18 ::/0 On-link
1 306 ::1/128 On-link
11 18 2001::/32 On-link
11 266 2001:0:5ef5:79fd:c8e:2b1d:3f57:fe98/128
On-link
10 276 fe80::/64 On-link
11 266 fe80::/64 On-link
11 266 fe80::c8e:2b1d:3f57:fe98/128
On-link
10 276 fe80::b944:a43:a298:2d3d/128
On-link
1 306 ff00::/8 On-link
11 266 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [223232] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [61440] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [62976] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [78848] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [27648] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [304128] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/23/2012 09:10:06 PM) (Source: Application Error) (User: )
Description: Faulting application find.exe, version 6.0.6000.16386, time stamp 0x4549ad0d, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x7523a57d,
process id 0x1bac, application start time 0xfind.exe0.

Error: (04/23/2012 09:09:59 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, faulting module svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, exception code 0xc0000005, fault offset 0x000036e6,
process id 0x698, application start time 0xsvchost.exe0.

Error: (04/23/2012 09:09:46 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x0001da22,
process id 0x1648, application start time 0xsvchost.exe0.

Error: (04/23/2012 09:09:33 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x0001da22,
process id 0x18a0, application start time 0xsvchost.exe0.

Error: (04/23/2012 09:09:20 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x0001da22,
process id 0x1528, application start time 0xsvchost.exe0.

Error: (04/23/2012 09:09:19 PM) (Source: Application Error) (User: )
Description: Faulting application netsh.exe, version 6.0.6000.16386, time stamp 0x4549b328, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x7741442a,
process id 0x1954, application start time 0xnetsh.exe0.

Error: (04/23/2012 09:09:10 PM) (Source: Application Error) (User: )
Description: Faulting application FsynSrvStarter.exe, version 1.0.0.3, time stamp 0x4ba0c539, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x7741442a,
process id 0x18f4, application start time 0xFsynSrvStarter.exe0.

Error: (04/23/2012 09:09:06 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, faulting module svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, exception code 0xc0000005, fault offset 0x000036e6,
process id 0x1638, application start time 0xsvchost.exe0.

Error: (04/23/2012 09:09:06 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x0001da22,
process id 0x1638, application start time 0xsvchost.exe0.

Error: (04/23/2012 09:08:53 PM) (Source: Application Error) (User: )
Description: Faulting application svchost.exe, version 6.0.6001.18000, time stamp 0x47918d1f, faulting module msvcrt.dll, version 7.0.6002.18551, time stamp 0x4ee8cc5a, exception code 0xc0000005, fault offset 0x0001da22,
process id 0x1a88, application start time 0xsvchost.exe0.


System errors:
=============
Error: (04/23/2012 05:56:15 PM) (Source: DCOM) (User: )
Description: {D3F6D4DB-A482-4648-8DBB-3565EBCB7A6B}

Error: (04/23/2012 05:18:00 PM) (Source: Service Control Manager) (User: )
Description: Adobe Flash Player Update Service%%1053

Error: (04/23/2012 05:18:00 PM) (Source: Service Control Manager) (User: )
Description: 30000Adobe Flash Player Update Service

Error: (04/23/2012 07:18:18 AM) (Source: Service Control Manager) (User: )
Description: Adobe Flash Player Update Service%%1053

Error: (04/23/2012 07:18:18 AM) (Source: Service Control Manager) (User: )
Description: 30000Adobe Flash Player Update Service

Error: (04/23/2012 06:49:53 AM) (Source: DCOM) (User: )
Description: {25E8A7CA-5874-4F85-BC00-35210131C444}

Error: (04/23/2012 06:49:23 AM) (Source: Service Control Manager) (User: )
Description: SeaPort%%1053

Error: (04/23/2012 06:49:23 AM) (Source: Service Control Manager) (User: )
Description: 30000SeaPort

Error: (04/23/2012 06:49:23 AM) (Source: DCOM) (User: )
Description: 1053SeaPort-Service{D6381B4A-D254-46EB-9018-A62E0F4BA6BA}

Error: (04/23/2012 06:48:47 AM) (Source: Service Control Manager) (User: )
Description: SeaPort%%1053


Microsoft Office Sessions:
=========================
Error: (04/22/2012 04:11:04 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 290 seconds with 120 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================


========================= Devices: ================================

Name: Canon MF4320-4350
Description: Canon MF4320-4350
Class Guid: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Manufacturer: Canon
Service: usbscan
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.


========================= Memory info: ===================================

Percentage of memory in use: 66%
Total physical RAM: 4094.33 MB
Available physical RAM: 1362.38 MB
Total Pagefile: 8405.92 MB
Available Pagefile: 5563.15 MB
Total Virtual: 4095.88 MB
Available Virtual: 3991.98 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:465.76 GB) (Free:324.33 GB) NTFS

========================= Users: ========================================

**** End of log ****
Malwarebytes Anti-Malware (Trial) 1.61.0.1400
www.malwarebytes.org

Database version: v2012.04.23.08

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
Administrator :: USER-PC [administrator]

Protection: Disabled

4/23/2012 9:19:18 PM
mbam-log-2012-04-23 (21-19-18).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 255113
Time elapsed: 8 minute(s), 19 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Windows\svchost.exe (Trojan.Agent) -> Quarantined and deleted successfully.

(end)

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-04-23 21:30:56
-----------------------------
21:30:56.174 OS Version: Windows x64 6.0.6002 Service Pack 2
21:30:56.174 Number of processors: 4 586 0x1707
21:30:56.175 ComputerName: USER-PC UserName:
21:31:01.600 Initialize success
21:31:01.928 AVAST engine defs: 10063001
21:31:16.028 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-3
21:31:16.030 Disk 0 Vendor: Hitachi_HDP725050GLA360 GM4OA5CA Size: 476940MB BusType: 3
21:31:16.032 Device \Driver\atapi -> MajorFunction fffffa8006a905e8
21:31:16.035 Disk 0 MBR read successfully
21:31:16.037 Disk 0 MBR scan
21:31:16.255 Disk 0 Windows VISTA default MBR code
21:31:16.258 Disk 0 MBR hidden
21:31:16.262 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 476938 MB offset 2048
21:31:16.672 Disk 0 scanning C:\Windows\system32\drivers
21:31:28.730 Service scanning
21:31:36.930 Service GMSIPCI D:\INSTALL\GMSIPCI.SYS **LOCKED** 21
21:31:50.134 Modules scanning
21:31:50.141 Disk 0 trace - called modules:
21:31:50.146 ntoskrnl.exe CLASSPNP.SYS disk.sys acpi.sys >>UNKNOWN [0xfffffa8006a905e8]<<hal.dll
21:31:50.151 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80061bf790]
21:31:50.156 3 CLASSPNP.SYS[fffffa6000fcfc33] -> nt!IofCallDriver -> [0xfffffa8004c40720]
21:31:50.160 5 acpi.sys[fffffa60008f8fde] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP2T0L0-3[0xfffffa8004c41940]
21:31:50.164 \Driver\atapi[0xfffffa8006961e70] -> IRP_MJ_CREATE -> 0xfffffa8006a905e8
21:31:51.364 AVAST engine scan C:\Windows
21:31:54.706 AVAST engine scan C:\Windows\system32
21:34:58.087 AVAST engine scan C:\Windows\system32\drivers
21:35:17.190 AVAST engine scan C:\Users\Administrator
21:36:50.264 Disk 0 MBR has been saved successfully to "C:\Users\Administrator\Desktop\MBR.dat"
21:36:50.271 The log file has been saved successfully to "C:\Users\Administrator\Desktop\aswMBR.txt"

#4 Broni

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Posted 23 April 2012 - 08:45 PM

With this type of infection you'll need more advanced help.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#5 woodchip442

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Posted 23 April 2012 - 08:56 PM

Could you do one more thing for me please?

I started in that forum. Is there any way you can look it up under my name and see if that is what your looking for?
I received no help so I thought I was in the wrong forum.


Thank You so much for your time

Mark

#6 Broni

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Posted 23 April 2012 - 09:20 PM

You did fine.
Be patient.
Someone will get back to you.

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