Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected computer


  • This topic is locked This topic is locked
7 replies to this topic

#1 radus

radus

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:01:45 AM

Posted 23 April 2012 - 07:44 AM

Hi
Issue: My inbox keep sending strange email messages, like selling drugs and offering free jobs. A friend said it is a virus and suggested Combo Fix, so heer I am.

I run Combo Fix and I completed steps 6-9 as Blade sugested. Here are my logs.

can u help?
Thanx

Attached Files



BC AdBot (Login to Remove)

 


#2 nasdaq

nasdaq

  • Malware Response Team
  • 39,586 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:07:45 PM

Posted 28 April 2012 - 08:41 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

If your e-Mail address is still being used for SPAM I suggest you get a new e-mail address and inform all your contacts.
When they have confirmed the new address cancel the old one.

===

Nothing suspicious was found on your logs.

Please Download
TDSSKiller.zip

>>> Double-click on TDSSKiller.exe to run the application.
  • Click on the Start Scan button and wait for the scan and disinfection process to be over.
  • If an infected file is detected, the default action will be Cure, click on Continue
    Posted Image
  • If a suspicious file is detected, the default action will be Skip, click on Continue
    Posted Image
  • If you are asked to reboot the computer to complete the process, click on the Reboot Now button. A report will be automatically saved at the root of the System drive ((usually C:\) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt" (for example, C:\TDSSKiller.2.2.0_20.12.2009_15.31.43_log.txt). Please copy and paste the contents of that file here.
  • If no reboot is required, click on Report. A log file will appear. Please copy and paste the contents of that file in your next reply.

Download http://public.avast.com/~gmerek/aswMBR.exe (aswMBR.exe) to your desktop. Double click the aswMBR.exe to run it

  • Click the "Scan" button to start scan.
  • Upon completion of the scan, click Save log, and save it to your desktop. (Note - do not select any Fix at this time) <- IMPORTANT
  • Please post the contents of that log in your next reply.
There shall also be a file on your desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) folder. Please attach that zipped file in your next reply.

===

Please post the logs for my review.

#3 radus

radus
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:01:45 AM

Posted 28 April 2012 - 04:20 PM

Thank you for your answer Nasdaq.
I keep looking at my email messages and it is clean after I run Combo Fix:)
Do you still recomend to run TDSSKiller.exe and aswMBR.exe?
Great job guys!

#4 nasdaq

nasdaq

  • Malware Response Team
  • 39,586 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:07:45 PM

Posted 29 April 2012 - 07:45 AM

If all is well then I just want to check this.

Third party programs if not up to date can be an open door for an infection

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

#5 radus

radus
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:01:45 AM

Posted 29 April 2012 - 11:26 AM

Below is the requested file.
Thank you for your help.

Results of screen317's Security Check version 0.99.32
Windows 7 x86 (UAC is disabled!)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
avast! Free Antivirus
McAfee Security Scan Plus
ZoneAlarm
ZoneAlarm Free
ZoneAlarm Toolbar
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Spybot - Search & Destroy
Java™ 6 Update 30
Java version out of date!
Adobe Flash Player 10.3.181.34 Flash Player out of Date!
Adobe Reader 9 Adobe Reader out of date!
Mozilla Firefox (12.0.)
````````````````````````````````
Process Check:
objlist.exe by Laurent

AVAST Software Avast AvastSvc.exe
AVAST Software Avast AvastUI.exe
Kaspersky Security Scan KSS.exe
Zone Labs ZoneAlarm zlclient.exe
``````````End of Log````````````

#6 nasdaq

nasdaq

  • Malware Response Team
  • 39,586 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:07:45 PM

Posted 29 April 2012 - 12:38 PM

Secure your system by updating 3rd party programs.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

Check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

If present remove the old version(s) of Java using the Add/Remove Programs applet.


Java™ 6 Update 30


===

Critical vulnerabilities have been identified in Adobe Flash Player 10.3.183.10 and earlier versions... being exploited in the wild in active targeted attacks...

Get the latest Flash Player

On the top of the page you will be given an opportunity to download the version for your operating system.
Make sure you select appropriate version.

You will also have an option to install the Free! McAfee Security Scan Plus Un-check the box if you are NOT using McAfee's virus protection software.

For the users of Internet Explorer download version 11.
Flash Player 11 (64 bit)
Flash Player 11 (32 bit)
===

Time for some housekeeping

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bold text into the Run box and click OK:

ComboFix /Uninstall
===

Delete the other tools we used.

#7 radus

radus
  • Topic Starter

  • Members
  • 6 posts
  • OFFLINE
  •  
  • Local time:01:45 AM

Posted 29 April 2012 - 02:38 PM

Thanx for all your advices
Hope to stay safe for now on:)
Take care
Radu

#8 nasdaq

nasdaq

  • Malware Response Team
  • 39,586 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:07:45 PM

Posted 05 May 2012 - 09:02 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users