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New machine got bug, now lags intermittently


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6 replies to this topic

#1 watergrrl

watergrrl

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Posted 22 April 2012 - 05:40 AM

Hi!

Problem: My machine is intermittently sluggish after a clean-up attempt and I fear lingering processes might be running still.


At risk of being too verbose:

I have a brand spanking new work machine - dell latitude E6420; brand spanking new image with Windows7 pro 64-bit, quad core i5, 8GB memory. With this throughput the symptoms aren't super noticible to the unobserving eye but i've been using it and notice new lags.

I don't want the PC guys to re-image and the guy I worked with thought everything was just fine on it. However he didn't know about the "Hide system files (recommended)" setting in windows explorer View menu, so, well, here I am.

Friend's netbook had a bug and I copied files onto a USB stick, opening via notepad on my machine. Well I clicked something wrong and opened the file, not open as notepad, and some sort of window I don't remember popped up. Mighta beena .cab file? Things got a little sluggish after, strange directories started appearing, a bogus user got added, duplicate processes running like Dropbox.exe, but one was not the normal ProgramFiles location. c:\SystemVolumeInformation being created...


Actions 1:
- McAfee - clean scan. Configured profile to not omit any file type (zip or (mme?)) and rescanned - clean.
- Ran Malwarebytes - clean. Don't remember if it was in safe mode.
- Safe mode: autoruns.exe - nixed some processes, don't remember. I'm impulsive...
- deleted bogus user, after which I noticed some of the random behavior went away
- still have a file dd_vsto_ret20MSI5E2F.txt, which says it installed "c:\4cd......90b\trin_trir.msi This isn't normal..

(at this point I plugged in the same flash drive and McAfee EndPoint Detection sniffed out a GameVance executable and deleted it)

Action 2:
- IT Desktop Support guy created new Windows profile
However, strange files/directories still showing up in new profile:
- c:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab and wsus3setup.cab still being updated
- $RECYCLE.BIN directory?? (is this normal win7 ??)
- hidden "Documents and Settings" folder (was told that's an XP-only folder, not win7). Access denied.

Actions 3:
- McAfee - clean scan.
- Configured McAfee profile to _not_ omit any file type (nor zip or (mme?)) and rescanned - clean.
- friend told me to run ComboFix, so ran it. Some .vir files were created in Quarantine.
- Gave up

I'm new to windows7 and the files and folders are a different from XP, and could be normal and I could be paranoid...

I'm suspicious still because the mouse starts to lag on occasion, which shouldn't happen on a new, fast machine. Also, svchost.exe will fire up taking lots of processor on occasion, kicking on the machine's fan. I created a mini dump but haven't figured out how to view it yet.

Hopefully some of the symptoms ring a bell. Let me know what you think!

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#2 dev00790

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Posted 22 April 2012 - 12:54 PM

Hello,

I will be helping you with your problems

Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

----------------------------------------------

Please do the following:

Step 1

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Step 2

Please download Farbar Service Scanner to your Desktop and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

Step 3

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

NOTE:When using "Reset FF Proxy Settings" option Firefox should be closed.

Step 4

  • Launch Malwarebytes' Anti-Malware (MBAM)
  • Click on the tab update, then click Check for Updates
  • If an update is found, it will download and install the latest version.
  • Then on the Scanner tab select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad.
  • Post the log in your next reply.

NOTE: Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

Regards, dev00790

---------------------------------------

Marge: "Homer, the plant called. They said if you don't show up tomorrow don't bother showing up on Monday." Homer: "Woo-hoo! Four-day weekend!"I do not reply to Private Messages (PMs) asking for assistance - please use the forums instead. If I have been helping you, and I have not replied to your latest post in 48 hours please send me a PM. My Blog


#3 watergrrl

watergrrl
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Posted 23 April 2012 - 01:36 PM

Here we go, logs. Quickly, I connect to net via proxy when on work's network resources, but disable it in browsers when on home resources. I was connected at home, not running VPN, hence peoplesoft domain errors. Also I don't use IE unless forced to as a last resort..


1 - Security Check


Results of screen317's Security Check version 0.99.32
Windows 7 x64 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
McAfee VirusScan Enterprise
McAfee AntiSpyware Enterprise Module
McAfee Agent
McAfee Host Intrusion Prevention
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

McAfee AntiSpyware Enterprise Module
````````````````````````````````
Process Check:
objlist.exe by Laurent

McAfee VirusScan Enterprise x64 engineserver.exe
McAfee VirusScan Enterprise vstskmgr.exe
McAfee VirusScan Enterprise x64 mcshield.exe
McAfee VirusScan Enterprise x64 mfeann.exe
``````````End of Log````````````


2 - Farbar Service Scanner

Farbar Service Scanner Version: 16-04-2012
Ran by CS18469 (administrator) on 22-04-2012 at 17:12:56
Running from "C:\Users\cs18469\Desktop\Tmp2\BleepingCompHelp"
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****


3 - MiniToolBox

MiniToolBox by Farbar Version: 18-01-2012
Ran by CS18469 (administrator) on 22-04-2012 at 17:16:03
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.autoconfig_url", "http://wpad/wpad.dat"
"network.proxy.type", 2

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

Intel® Centrino® Advanced-N 6205 = Wireless Network Connection (Connected)
Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64 = Local Area Connection 2 (Hardware not present)
Intel® 82579LM Gigabit Network Connection = Local Area Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global
set interface interface="Local Area Connection 2" forwarding=enabled advertise=enabled metric=1 nud=enabled
set subinterface interface=?A$ subinterface=ethernet_13 mtu=1477


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : CSORENSE-LAP1
Primary Dns Suffix . . . . . . . : peoplesoft.com
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : peoplesoft.com
us.oracle.com
ca.oracle.com
oraclecorp.com
oracle.com
mlab.jdedwards.com
jdedwards.com

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 64-27-37-8F-78-67
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : hsd1.co.comcast.net.
Description . . . . . . . . . . . : Intel® Centrino® Advanced-N 6205
Physical Address. . . . . . . . . : 10-0B-A9-B0-BB-28
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.105(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, April 22, 2012 3:23:26 PM
Lease Expires . . . . . . . . . . : Monday, April 23, 2012 3:23:29 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 75.75.75.75
75.75.76.76
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® 82579LM Gigabit Network Connection
Physical Address. . . . . . . . . : D4-BE-D9-19-9C-17
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Server: cdns01.comcast.net
Address: 75.75.75.75

DNS request timed out.
timeout was 2 seconds.
Name: google.com
Addresses: 74.125.227.98
74.125.227.99
74.125.227.105
74.125.227.104
74.125.227.101
74.125.227.100
74.125.227.102
74.125.227.103
74.125.227.96
74.125.227.97
74.125.227.110


Pinging google.com [74.125.224.142] with 32 bytes of data:
Reply from 74.125.224.142: bytes=32 time=78ms TTL=52
Reply from 74.125.224.142: bytes=32 time=63ms TTL=52

Ping statistics for 74.125.224.142:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 63ms, Maximum = 78ms, Average = 70ms
Server: cdns01.comcast.net
Address: 75.75.75.75

DNS request timed out.
timeout was 2 seconds.
Name: yahoo.com
Addresses: 98.139.183.24
209.191.122.70
72.30.38.140


Pinging yahoo.com [72.30.38.140] with 32 bytes of data:
Reply from 72.30.38.140: bytes=32 time=52ms TTL=48
Reply from 72.30.38.140: bytes=32 time=63ms TTL=48

Ping statistics for 72.30.38.140:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 52ms, Maximum = 63ms, Average = 57ms
Server: cdns01.comcast.net
Address: 75.75.75.75

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
18...64 27 37 8f 78 67 ......Bluetooth Device (Personal Area Network)
16...10 0b a9 b0 bb 28 ......Intel® Centrino® Advanced-N 6205
14...d4 be d9 19 9c 17 ......Intel® 82579LM Gigabit Network Connection
1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.105 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.105 281
192.168.1.105 255.255.255.255 On-link 192.168.1.105 281
192.168.1.255 255.255.255.255 On-link 192.168.1.105 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.105 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.105 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/22/2012 03:59:40 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (04/22/2012 03:59:30 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (04/22/2012 03:59:27 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (04/22/2012 03:59:26 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (04/22/2012 03:59:03 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (04/22/2012 03:59:03 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (04/22/2012 03:59:02 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (04/22/2012 03:59:02 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (04/22/2012 03:59:02 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.

Error: (04/22/2012 03:59:01 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.


System errors:
=============
Error: (04/22/2012 04:46:34 PM) (Source: NETLOGON) (User: )
Description: This computer was not able to set up a secure session with a domain
controller in domain PEOPLESOFT due to the following:
%%1311

This may lead to authentication problems. Make sure that this
computer is connected to the network. If the problem persists,
please contact your domain administrator.



ADDITIONAL INFO

If this computer is a domain controller for the specified domain, it
sets up the secure session to the primary domain controller emulator in the specified
domain. Otherwise, this computer sets up the secure session to any domain controller
in the specified domain.

Error: (04/22/2012 11:44:13 AM) (Source: Microsoft-Windows-GroupPolicy) (User: CS18469)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.

Error: (04/22/2012 11:44:12 AM) (Source: Microsoft-Windows-GroupPolicy) (User: SYSTEM)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.

Error: (04/22/2012 11:44:01 AM) (Source: NETLOGON) (User: )
Description: This computer was not able to set up a secure session with a domain
controller in domain PEOPLESOFT due to the following:
%%1311

This may lead to authentication problems. Make sure that this
computer is connected to the network. If the problem persists,
please contact your domain administrator.



ADDITIONAL INFO

If this computer is a domain controller for the specified domain, it
sets up the secure session to the primary domain controller emulator in the specified
domain. Otherwise, this computer sets up the secure session to any domain controller
in the specified domain.

Error: (04/22/2012 08:14:56 AM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (04/22/2012 06:06:19 AM) (Source: NETLOGON) (User: )
Description: This computer was not able to set up a secure session with a domain
controller in domain PEOPLESOFT due to the following:
%%1311

This may lead to authentication problems. Make sure that this
computer is connected to the network. If the problem persists,
please contact your domain administrator.



ADDITIONAL INFO

If this computer is a domain controller for the specified domain, it
sets up the secure session to the primary domain controller emulator in the specified
domain. Otherwise, this computer sets up the secure session to any domain controller
in the specified domain.

Error: (04/22/2012 03:43:41 AM) (Source: Microsoft-Windows-GroupPolicy) (User: SYSTEM)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.

Error: (04/22/2012 03:38:09 AM) (Source: Microsoft-Windows-GroupPolicy) (User: CS18469)
Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.

Error: (04/22/2012 03:23:38 AM) (Source: Service Control Manager) (User: )
Description: The Windows Driver Foundation - User-mode Driver Framework service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (04/22/2012 03:23:38 AM) (Source: Service Control Manager) (User: )
Description: The WLAN AutoConfig service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

7-Zip 4.65 (x64 edition) (Version: 4.65.00.0)
Adobe Flash Player 11 ActiveX 64-bit (Version: 11.1.102.63)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.1.102.63)
Adobe Reader X (Version: 10.0.0)
Application Verifier x64 External Package (Version: 8.37.0)
calibre (Version: 0.8.46)
CCleaner (Version: 3.17)
CDBurnerXP (Version: 4.3.8.2631)
Cheetah DVD Burner
Cheetah DVD Maker
Cisco IP Communicator (Version: 7.0.5.4)
ClipGrab 3.2.0.5
CMD Prompt Here as Administrator PowerToy v1.0.2 (Uninstall only) (Version: 1.0.2)
CMD Prompt Here PowerToy v1.0.3 (Uninstall only) (Version: 1.0.3)
Dell System Manager (Version: 1.6.00000)
Dell Touchpad (Version: 7.1208.101.114)
Evernote v. 4.5.4
File Shredder 2.5
Google Chrome (Version: 18.0.1025.162)
History Viewer v4.6
Kits Configuration Installer (Version: 8.37.0)
Malwarebytes Anti-Malware version 1.61.0.1400 (Version: 1.61.0.1400)
McAfee Agent (Version: 4.5.0.1852)
McAfee AntiSpyware Enterprise Module (Version: 8.7.0.129)
McAfee Host Intrusion Prevention (Version: 7.00.0800)
McAfee VirusScan Enterprise
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office Professional Plus 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
MyDefrag v4.3.1 (Version: 4.0.0.0)
Oracle Beehive Extensions for Explorer (Version: 2.0.1.6)
Oracle Content Server - Desktop Integration Suite (Version: 11.1.4)
Oracle Open Office 3.3 (Version: 3.3.9552)
Oracle WebCenter Spaces for Outlook (Version: 1.0.22)
Paint.NET v3.5.10 (Version: 3.60.0)
SDK Debuggers (Version: 8.37.0)
UltraVnc (Version: 1.0.962)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Visual Studio Tools for the Office system 3.0 Runtime
Visual Studio Tools for the Office system 3.0 Runtime (Version: 9.0.30729)
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (Version: 1)
WebEx
WIDCOMM Bluetooth Software (Version: 6.3.0.6900)
Windows App Certification Kit (Version: 8.37.0)
Windows Software Development Kit (Version: 8.37.0)
Windows Software Development Kit DirectX x64 Remote (Version: 8.37.0)
Windows Software Development Kit DirectX x86 Remote (Version: 8.37.0)
Windows Software Development Kit for Metro style Apps (Version: 8.37.0)
Windows Software Development Kit for Metro style Apps DirectX x64 Remote (Version: 8.37.0)
Windows Software Development Kit for Metro style Apps DirectX x86 Remote (Version: 8.37.0)
Windows Software Development Kit Redistributables (Version: 8.37.0)
WPT Redistributables (Version: 8.37.0)
WPTx64 (Version: 8.37.0)

========================= Devices: ================================

Name:
Description:
Class Guid:
Manufacturer:
Service:
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64
Description: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Cisco Systems
Service: vpnva
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 21%
Total physical RAM: 8072.93 MB
Available physical RAM: 6357.64 MB
Total Pagefile: 16144.06 MB
Available Pagefile: 14519.25 MB
Total Virtual: 4095.88 MB
Available Virtual: 3966.02 MB

========================= Partitions: =====================================

1 Drive c: (System) (Fixed) (Total:456.63 GB) (Free:407.81 GB) NTFS

========================= Users: ========================================

User accounts for \\CSORENSE-LAP1

Administrator csorense Guest
support

========================= Minidump Files ==================================

No minidump file found

**** End of log ****


4 - Malwarebytes (I don't have faith in this software, it missed before...)

Malwarebytes Anti-Malware (Trial) 1.61.0.1400
www.malwarebytes.org

Database version: v2012.04.22.06

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
CS18469 :: CSORENSE-LAP1 [administrator]

Protection: Disabled

4/22/2012 5:50:56 PM
mbam-log-2012-04-22 (17-50-56).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 263655
Time elapsed: 3 minute(s), 13 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

#4 dev00790

dev00790

    Bleeping Chocoholic


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Posted 23 April 2012 - 03:35 PM

Hi

Note:

When posting your problem, do not run and post a ComboFix log. ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer. Any posts containing CF Logs will be ignored.


- friend told me to run ComboFix, so ran it. Some .vir files were created in Quarantine.


Since Combofix has been run, please do the following:
-------------------------------------------------

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Regards, dev00790

---------------------------------------

Marge: "Homer, the plant called. They said if you don't show up tomorrow don't bother showing up on Monday." Homer: "Woo-hoo! Four-day weekend!"I do not reply to Private Messages (PMs) asking for assistance - please use the forums instead. If I have been helping you, and I have not replied to your latest post in 48 hours please send me a PM. My Blog


#5 watergrrl

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Posted 23 April 2012 - 06:36 PM

I can't run defogger.exe :( It says I have to be an administrator to run it.

I tried "switch users" at Win7 login time, entered Administrator w/ blank pwd and it wouldn't log in.

My user profile says I'm an admin. Is it lying?

Is there a way to manually disable it? Google hasn't told me much yet, and I don't even know what it is.

#6 watergrrl

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Posted 27 April 2012 - 02:15 AM

Ok, I just continued w/o Defogger and posted the results here:

http://www.bleepingcomputer.com/forums/topic451620.html

#7 hamluis

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Posted 27 April 2012 - 11:57 AM

Now that you have properly posted a malware log topic, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.

Louis




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