The computer became infected with the 'smart HDD' virus the evening of 4/6. This resulted in hidden files and icons disappearing, etc. I was able to recover from that by going into safe mode and running an updated version of 'Stinger'. After that I was able to update malwarebytes and run that. These removed hijack something and fake alert something. Another action I took to recover from that virus was to complete a system restore back to the morning of 4/6. There are a couple things that I think are left over remnants related to that virus infection. The one I am most concerned about is that I am unable to check for windows updates. I have used the "Windows Updates" link found in Control panel and I have also tried going to the website http://windowsupate.microsoft.com When I use the link in control panel I get error code 80070005 and when attempting to scan from the website I get error 0x800A0046. I am logged on as Administrator. I even created another UserAccount and made it an administrator and tried logging on to windows with that account, but it did not resolve. Same error. I also followed all the suggestions which come up with the receipt of the 0X800A0046 error (UserData Persistance is enabled). I get the error in both IE8 and Firefox. I installed Google Chrome and when I try go to the windows update URL it stops me and tells me to check for updates by using the link in Control Panel. I have also installed Spybot Search and Destroy and completed an updated scan. I have the Avast Pro version 7.0.1426 virus software and have processed a quick scan, a full scan, and a boot scan. I suspect it is something with a hidden file or setting left over from that smart HDD which is preventing me from checking for Windows Updates. I was able to restore a couple hidden updates and install them, but the date for the last check for updates is the morning of 4/6 (the time/date that the system was restored back to). I am still able to run Windows Defender and keep it up to date. I have tried disabling Avast and Spybot but that also does not resolve. I appreciate your expertise and helpful suggestions.
Edited by hamluis, 23 April 2012 - 01:50 PM.
Moved from Vista to Am I Infected - Hamluis.