Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

BSOD and now missing some functionality


  • This topic is locked This topic is locked
54 replies to this topic

#1 RedSnow4

RedSnow4

  • Members
  • 104 posts
  • OFFLINE
  •  
  • Local time:11:27 PM

Posted 21 April 2012 - 02:41 PM

I recently got the BSOD and had to revalidate my Windows 7 and I thought everything would be ok, turns it out this wasn't the case. Ever since then I've been have problems with my laptop.

One of the major problems is that the Windows Updates are not working, I would shut it down and let it update but the next day it will just say it will have to update again with the same updates.

Some programs won't work, for example when I try to run MBAM I get this message

mbam.exe - Bad Image
C:\Windows\system32\MSVBVM600.DLL is either not designed to run on Windows or it contains an error. Try reinstalling the program using the original installation media or contact your system administrator or the software vendor for support.

There are some other small problems like the media server not working but those aren't that important.

Other than these problems my laptop is fine and I can still use it but I would like to fix these problems

Edited by RedSnow4, 21 April 2012 - 02:42 PM.


BC AdBot (Login to Remove)

 


#2 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:03:27 AM

Posted 21 April 2012 - 03:06 PM

Can you reinstall Malwarebytes Anti-Malware?


We need to know more about your BSODs...

Download BlueScreenView (in Zip file)

No installation required.

Unzip downloaded file and double click on BlueScreenView.exe file to run the program and When scanning is done, go to Edit > Select All.

Then go to File > Save Selected Items, and save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Compliments of Broni

Edited by cryptodan, 21 April 2012 - 03:09 PM.


#3 RedSnow4

RedSnow4
  • Topic Starter

  • Members
  • 104 posts
  • OFFLINE
  •  
  • Local time:11:27 PM

Posted 21 April 2012 - 04:13 PM

Yea I tried uninstalling and reinstalling MBAM and the same message appears. That same message happens on other programs as well.

I have the program open but I don't see any option for scanning. The blue screen happened a few weeks ago if that matters.

#4 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:03:27 AM

Posted 22 April 2012 - 05:09 AM

Please download the following: http://www.malwarebytes.org/mbam-clean.exe

#5 RedSnow4

RedSnow4
  • Topic Starter

  • Members
  • 104 posts
  • OFFLINE
  •  
  • Local time:11:27 PM

Posted 22 April 2012 - 10:07 AM

Thanks for helping by the way, I appreciate it.

I downloaded that and ran it which cleaned the MBAM files. I tried reinstalling and the same message appeared

#6 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:03:27 AM

Posted 22 April 2012 - 12:18 PM

How to Test your RAM



Guide Overview

The purpose of this guide is to teach you how to check whether your system's RAM (Ramdom Access Memory) is working properly. Bad RAM can lead to a whole host of problems, often which do not appear to have a single cause -- appearing as systemwide glitches, blue screens, and other system trouble. MemTest86+ provides a very good detection mechanism for failed RAM, and is about as good a test you get short of actually replacing the module itself.

Tools Needed
Please perform these steps from a separate, working, machine.Perform these steps on the problem machine.
  • Put your CD in the drive and configure your machine to boot to the CD. This is different on all machines, but it's usually by pressing F12 or F10 as your system boots, and selecting either "CDROM" or your cdrom drive. If you are unable to force a CDRom boot, reply with the make and model of your machine and I should be able to get you exact instructions.
  • If you've done it correctly, MemTest86+ will start to run automaticly, as shown below:
    Posted Image
  • If you want to be reasonably your RAM is OK, then allow MemTest to run until you see this message:
    Posted Image

    On the other hand, if you want to be completely sure your RAM is OK, allow MemTest to run overnight. Memtest will run forever until power is pulled on the machine.
  • Check the MemTest screen for any reported errors. Errors will appear as RED warnings at the bottom of the screen, similar to the following screenshot:
    Posted Image
  • Hard-Reset the machine, removing the MemTest disk in the process.
If you didn't get an error screen, Congratulations! :)

Compliments of Billy O'Neal.

#7 RedSnow4

RedSnow4
  • Topic Starter

  • Members
  • 104 posts
  • OFFLINE
  •  
  • Local time:11:27 PM

Posted 23 April 2012 - 03:19 PM

I couldn't get it to boot from the CD by pressing F10 or F12. My laptop is by Acer and the model is Aspire 7750G

#8 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:03:27 AM

Posted 23 April 2012 - 03:23 PM

Did you go into the BIOS and changed the boot order?

#9 RedSnow4

RedSnow4
  • Topic Starter

  • Members
  • 104 posts
  • OFFLINE
  •  
  • Local time:11:27 PM

Posted 23 April 2012 - 03:27 PM

No, I don't know how to do any of that

#10 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:03:27 AM

Posted 23 April 2012 - 03:54 PM

When you first boot up the computer try and find the key to enter the BIOS usually its the Delete Key, but it can be F10, F12, F2, ESC, or some other key.

#11 RedSnow4

RedSnow4
  • Topic Starter

  • Members
  • 104 posts
  • OFFLINE
  •  
  • Local time:11:27 PM

Posted 23 April 2012 - 05:13 PM

So, I got the program to work on boot up but it would flash for one second and then go back to logo again.

I also tried changing the boot order so the CDROM was first and everytime it would just loop the logo and then a flash of the program over and over

#12 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:03:27 AM

Posted 23 April 2012 - 05:44 PM

it shouldnt flash, so did you burn the file right?

#13 RedSnow4

RedSnow4
  • Topic Starter

  • Members
  • 104 posts
  • OFFLINE
  •  
  • Local time:11:27 PM

Posted 23 April 2012 - 06:12 PM

Yea, I just tried burning another one in case something went wrong the first time and I just see the program flash for a second and restart

#14 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:03:27 AM

Posted 26 April 2012 - 02:02 PM

Try one of the other methods to test out the RAM. It shouldn't flash. It should present you with the memtest.

#15 RedSnow4

RedSnow4
  • Topic Starter

  • Members
  • 104 posts
  • OFFLINE
  •  
  • Local time:11:27 PM

Posted 04 May 2012 - 01:47 PM

So I tried the Windows Memory Diagnostics and it finished with no problems. It restarted and it said there were no errors found.

I also tried sfc / scannow in CMD and it says that many errors were found and that I should restart the machine to fix all these problems. I do that and I see that it goes to 30% configuring files and then the computer just restarts itself. I'm assuming that it did not finish everything because I went to do the sfc /scannow a second time and the same time happened. This premature shutting down seems to be the problem with the updates as well. I think the .dll files are messed up or something.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users