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Can't install Windows Security Update


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8 replies to this topic

#1 rserwin

rserwin

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  • Local time:03:56 PM

Posted 21 April 2012 - 11:44 AM

Hi,

I'm having trouble installing one of the latest MS Windows XP Security Updates; some of the things that have happened during my attempts are making me suspicious that I might have a bug.

1) The Security Update for Windows XP (KB2661637) has tried to install several times and failed
2) I attempted to bring the machine up in clean boot state to see if it was some conflict with AV software (Norton); ran msconfig and started in clean mode; got a message saying access denied to some services; finished reboot
3) Tried to run the update in clean boot state; still fails
4) ran msconfig and started machine up in normal mode; got access denied again

I completed all the steps in the Preparation Guide. DDS log files follow/are attached. I tried running GMER twice & got the BSOD.

Thanks in advance for your help!

Scott


.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_31
Run by Scott Erwin at 9:20:32 on 2012-04-13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3546.2025 [GMT -6:00]
.
AV: Norton AntiVirus *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\drivers\audio\r203425\STacSV.exe
C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
svchost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Microsoft\BingBar\BBSvc.EXE
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\MediaMall\MediaMallServer.exe
C:\Program Files\Norton AntiVirus\Engine\18.7.1.3\ccSvcHst.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\Engine\18.7.1.3\ccSvcHst.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Logitech\LWS\Webcam Software\CameraHelperShell.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Documents and Settings\Scott Erwin\Application Data\Dropbox\bin\Dropbox.exe
C:\Documents and Settings\Scott Erwin\Local Settings\Application Data\Autobahn\mlb-nexdef-autobahn.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Common Files\Teleca Shared\logger.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\HTC\HTC Sync\ClientInitiatedStarter\ClientInitiatedStarter.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\epmworker.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\HTCVBTServer.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\FsynSrvStarter.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\MediaMall\MediaMallServer.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\18.7.1.3\ips\IPSBHO.DLL
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
uRun: [WinPatrol System Monitor] c:\program files\billp studios\winpatrol\WinPatrol.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Mobile Connectivity Suite] "c:\program files\htc\htc sync\application launcher\Application Launcher.exe" /startoptions
mRun: [LWS] c:\program files\logitech\lws\webcam software\LWS.exe -hide
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10w_ActiveX.exe -update activex
dRunOnce: [WUAppSetup] c:\program files\common files\logishrd\WUApp32.exe -v 0x046d -p 0x0804 -f video -m logitech -d 13.31.1044.0
StartupFolder: c:\docume~1\scotte~1\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\scott erwin\application data\dropbox\bin\Dropbox.exe
StartupFolder: c:\docume~1\scotte~1\startm~1\programs\startup\mlbtvn~1.lnk - c:\documents and settings\scott erwin\local settings\application data\autobahn\mlb-nexdef-autobahn.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{4700E6A8-D843-40D9-BA3E-09344FD288F2} : DhcpNameServer = 192.168.0.1
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\scott erwin\application data\mozilla\firefox\profiles\ia5r4vav.default\
FF - prefs.js: browser.search.selectedEngine - WOT Safe Search
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\documents and settings\scott erwin\local settings\application data\yahoo!\browserplus\2.9.8\plugins\npybrowserplus_2.9.8.dll
FF - plugin: c:\progra~1\palm\packag~1\NPInstal.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\amazon\mp3 downloader\npAmazonMP3DownloaderPlugin.dll
FF - plugin: c:\program files\canon\easy-photoprint ex\NPEZFFPI.DLL
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\4.1.10111.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npwachk.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_2_202_228.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1207010.003\symds.sys [2012-4-3 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1207010.003\symefa.sys [2012-4-3 744568]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\bashdefs\20120402.001\BHDrvx86.sys [2012-4-2 821880]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2011-11-14 239168]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2009-5-14 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-5-14 67664]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nav\1207010.003\ironx86.sys [2012-4-3 136312]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCORE.EXE [2010-7-7 116608]
R2 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-10-21 196176]
R2 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\SeaPort.EXE [2011-10-13 249648]
R2 MediaMall Server;MediaMall Server;c:\program files\mediamall\MediaMallServer.exe [2011-10-22 2062200]
R2 NAV;Norton AntiVirus;c:\program files\norton antivirus\engine\18.7.1.3\ccsvchst.exe [2012-4-3 130008]
R2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2009-10-20 50704]
R2 UMVPFSrv;UMVPFSrv;c:\program files\common files\logishrd\lvmvfm\UMVPFSrv.exe [2011-3-31 450848]
R2 yksvc;Marvell Yukon Service;RUNDLL32.EXE ykx32coinst,serviceStartProc --> RUNDLL32.EXE ykx32coinst,serviceStartProc [?]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2009-5-8 108160]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-2-13 106104]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\ipsdefs\20120412.001\IDSXpx86.sys [2012-4-12 356280]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\virusdefs\20120412.032\NAVENG.SYS [2012-4-13 86136]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\virusdefs\20120412.032\NAVEX15.SYS [2012-4-13 1576312]
R3 RSUSBSTOR;RTS5121.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RTS5121.sys [2009-5-8 160256]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-2-27 136176]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-4-13 253600]
S3 Andbus;LGE Android Composite USB Device;c:\windows\system32\drivers\lgandbus.sys [2011-9-24 14336]
S3 AndDiag;LGE Android USB Serial Port;c:\windows\system32\drivers\lganddiag.sys [2011-9-24 20864]
S3 AndGps;LGE Android USB GPS NMEA Port;c:\windows\system32\drivers\lgandgps.sys [2011-9-24 19968]
S3 ANDModem;LGE Android USB Modem;c:\windows\system32\drivers\lgandmodem.sys [2011-9-24 24960]
S3 FANTOM;LEGO MINDSTORMS NXT Driver;c:\windows\system32\drivers\fantom.sys [2008-7-29 39424]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-2-27 136176]
S3 HTCAND32;HTC Device Driver;c:\windows\system32\drivers\ANDROIDUSB.sys [2011-11-29 24576]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-5-14 12872]
S4 d347bus;d347bus;c:\windows\system32\drivers\d347bus.sys [2009-5-16 155136]
S4 d347prt;d347prt;c:\windows\system32\drivers\d347prt.sys [2009-5-16 5248]
.
=============== Created Last 30 ================
.
2012-04-13 14:48:19 -------- d-----w- c:\windows\pss
2012-04-13 11:01:14 418464 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-04-04 05:53:56 182160 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2012-04-04 05:53:56 182160 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
2012-04-03 22:00:35 369784 ----a-w- c:\windows\system32\drivers\nav\1207010.003\symtdi.sys
2012-04-03 22:00:35 331384 ----a-w- c:\windows\system32\drivers\nav\1207010.003\symtdiv.sys
2012-04-03 22:00:35 299640 ----a-w- c:\windows\system32\drivers\nav\1207010.003\symnets.sys
2012-04-03 22:00:34 744568 ----a-w- c:\windows\system32\drivers\nav\1207010.003\symefa.sys
2012-04-03 22:00:34 516216 ----a-w- c:\windows\system32\drivers\nav\1207010.003\srtsp.sys
2012-04-03 22:00:34 50168 ----a-w- c:\windows\system32\drivers\nav\1207010.003\srtspx.sys
2012-04-03 22:00:34 340088 ----a-w- c:\windows\system32\drivers\nav\1207010.003\symds.sys
2012-04-03 22:00:34 136312 ----a-w- c:\windows\system32\drivers\nav\1207010.003\ironx86.sys
2012-04-03 22:00:23 -------- d-----w- c:\windows\system32\drivers\nav\1207010.003
2012-03-22 19:12:12 4435968 ----a-w- c:\windows\system32\GPhotos.scr
2012-03-22 13:15:12 -------- d--h--w- c:\documents and settings\all users\application data\CanonIJFax
2012-03-22 03:15:33 -------- d--h--w- c:\documents and settings\all users\application data\CanonIJSolutionMenu
2012-03-22 03:14:05 -------- d--h--w- c:\documents and settings\all users\application data\CanonIJMyPrinter
2012-03-22 03:13:57 -------- d-----w- c:\documents and settings\all users\application data\CanonIJPLM
2012-03-22 03:06:58 307200 ----a-w- c:\windows\system32\CNC870L.dll
2012-03-22 03:06:58 110592 ----a-w- c:\windows\system32\CNC870I.dll
2012-03-22 03:06:57 1310720 ----a-w- c:\windows\system32\CNC870C.dll
2012-03-22 03:06:57 102400 ----a-w- c:\windows\system32\CNC870U.dll
2012-03-22 02:42:59 296960 ----a-w- c:\windows\system32\CNCF2Lm.DLL
2012-03-22 02:42:45 70656 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\CNMPPA7.DLL
2012-03-22 02:42:45 27136 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\CNMPDA7.DLL
2012-03-22 02:42:44 276992 ----a-w- c:\windows\system32\CNMLMA7.DLL
2012-03-22 02:42:16 179200 ----a-w- c:\windows\system32\CNMIUA7.DLL
2012-03-22 02:33:38 -------- d-----w- c:\windows\system32\STRING
2012-03-22 02:33:36 -------- d-----w- c:\windows\system32\CHM
2012-03-15 05:38:28 592824 ----a-w- c:\program files\mozilla firefox\gkmedias.dll
2012-03-15 05:38:28 44472 ----a-w- c:\program files\mozilla firefox\mozglue.dll
.
==================== Find3M ====================
.
2012-04-13 11:07:08 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-03-01 11:01:32 916992 ----a-w- c:\windows\system32\wininet.dll
2012-03-01 11:01:32 43520 ------w- c:\windows\system32\licmgr10.dll
2012-03-01 11:01:32 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-02-29 14:10:16 177664 ----a-w- c:\windows\system32\wintrust.dll
2012-02-29 14:10:16 148480 ------w- c:\windows\system32\imagehlp.dll
2012-02-29 12:17:40 385024 ------w- c:\windows\system32\html.iec
2012-02-18 18:12:31 73728 ----a-w- c:\windows\system32\javacpl.cpl
2012-02-18 18:12:31 472808 ----a-w- c:\windows\system32\deployJava1.dll
2012-02-03 09:26:17 1869184 ------w- c:\windows\system32\win32k.sys
2012-01-18 06:44:52 540960 ----a-w- c:\windows\system32\LVUI2RC.dll
2012-01-18 06:44:52 4332960 ----a-w- c:\windows\system32\drivers\lvuvc.sys
2012-01-18 06:44:40 545056 ----a-w- c:\windows\system32\LVUI2.dll
2012-01-18 06:44:28 312096 ----a-w- c:\windows\system32\drivers\lvrs.sys
2012-01-18 06:44:26 307488 ----a-w- c:\windows\system32\lvcodec2.dll
2012-01-18 06:44:26 196896 ----a-w- c:\windows\system32\lvci13311044.dll
2012-01-18 06:44:00 336408 ----a-w- c:\windows\system32\DevManagerCore.dll
2012-01-18 06:44:00 10920984 ----a-w- c:\windows\system32\LogiDPP.dll
2012-01-18 06:44:00 104472 ----a-w- c:\windows\system32\LogiDPPApp.exe
.
============= FINISH: 9:22:13.46 ===============

Attached Files



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Posted 27 April 2012 - 11:45 AM

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We need to see some information about what is happening in your machine. Please perform the following scan again:

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#3 rserwin

rserwin
  • Topic Starter

  • Members
  • 38 posts
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  •  
  • Local time:03:56 PM

Posted 28 April 2012 - 10:40 PM

Hi,

Still having same problem; since original post:

1) Norton has updated their product (I went ahead with the update)
2) ran mbam.exe, ESET offine scanner, and Spybot S&D (no results); ran SuperAntiSpyware - found tracking cookies but nothing else.

Log files are below/attached. GMER still gives me BSOD.

Scott

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_31
Run by Scott Erwin at 9:20:32 on 2012-04-13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3546.2025 [GMT -6:00]
.
AV: Norton AntiVirus *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\drivers\audio\r203425\STacSV.exe
C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
svchost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Microsoft\BingBar\BBSvc.EXE
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\MediaMall\MediaMallServer.exe
C:\Program Files\Norton AntiVirus\Engine\18.7.1.3\ccSvcHst.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\Engine\18.7.1.3\ccSvcHst.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Logitech\LWS\Webcam Software\CameraHelperShell.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Documents and Settings\Scott Erwin\Application Data\Dropbox\bin\Dropbox.exe
C:\Documents and Settings\Scott Erwin\Local Settings\Application Data\Autobahn\mlb-nexdef-autobahn.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Common Files\Teleca Shared\logger.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\HTC\HTC Sync\ClientInitiatedStarter\ClientInitiatedStarter.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\epmworker.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\HTCVBTServer.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\FsynSrvStarter.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\MediaMall\MediaMallServer.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\18.7.1.3\ips\IPSBHO.DLL
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
uRun: [WinPatrol System Monitor] c:\program files\billp studios\winpatrol\WinPatrol.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Mobile Connectivity Suite] "c:\program files\htc\htc sync\application launcher\Application Launcher.exe" /startoptions
mRun: [LWS] c:\program files\logitech\lws\webcam software\LWS.exe -hide
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10w_ActiveX.exe -update activex
dRunOnce: [WUAppSetup] c:\program files\common files\logishrd\WUApp32.exe -v 0x046d -p 0x0804 -f video -m logitech -d 13.31.1044.0
StartupFolder: c:\docume~1\scotte~1\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\scott erwin\application data\dropbox\bin\Dropbox.exe
StartupFolder: c:\docume~1\scotte~1\startm~1\programs\startup\mlbtvn~1.lnk - c:\documents and settings\scott erwin\local settings\application data\autobahn\mlb-nexdef-autobahn.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{4700E6A8-D843-40D9-BA3E-09344FD288F2} : DhcpNameServer = 192.168.0.1
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\scott erwin\application data\mozilla\firefox\profiles\ia5r4vav.default\
FF - prefs.js: browser.search.selectedEngine - WOT Safe Search
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\documents and settings\scott erwin\local settings\application data\yahoo!\browserplus\2.9.8\plugins\npybrowserplus_2.9.8.dll
FF - plugin: c:\progra~1\palm\packag~1\NPInstal.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\amazon\mp3 downloader\npAmazonMP3DownloaderPlugin.dll
FF - plugin: c:\program files\canon\easy-photoprint ex\NPEZFFPI.DLL
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\4.1.10111.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npwachk.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_2_202_228.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1207010.003\symds.sys [2012-4-3 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1207010.003\symefa.sys [2012-4-3 744568]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\bashdefs\20120402.001\BHDrvx86.sys [2012-4-2 821880]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2011-11-14 239168]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2009-5-14 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-5-14 67664]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nav\1207010.003\ironx86.sys [2012-4-3 136312]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCORE.EXE [2010-7-7 116608]
R2 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-10-21 196176]
R2 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\SeaPort.EXE [2011-10-13 249648]
R2 MediaMall Server;MediaMall Server;c:\program files\mediamall\MediaMallServer.exe [2011-10-22 2062200]
R2 NAV;Norton AntiVirus;c:\program files\norton antivirus\engine\18.7.1.3\ccsvchst.exe [2012-4-3 130008]
R2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2009-10-20 50704]
R2 UMVPFSrv;UMVPFSrv;c:\program files\common files\logishrd\lvmvfm\UMVPFSrv.exe [2011-3-31 450848]
R2 yksvc;Marvell Yukon Service;RUNDLL32.EXE ykx32coinst,serviceStartProc --> RUNDLL32.EXE ykx32coinst,serviceStartProc [?]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2009-5-8 108160]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-2-13 106104]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\ipsdefs\20120412.001\IDSXpx86.sys [2012-4-12 356280]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\virusdefs\20120412.032\NAVENG.SYS [2012-4-13 86136]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\virusdefs\20120412.032\NAVEX15.SYS [2012-4-13 1576312]
R3 RSUSBSTOR;RTS5121.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RTS5121.sys [2009-5-8 160256]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-2-27 136176]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-4-13 253600]
S3 Andbus;LGE Android Composite USB Device;c:\windows\system32\drivers\lgandbus.sys [2011-9-24 14336]
S3 AndDiag;LGE Android USB Serial Port;c:\windows\system32\drivers\lganddiag.sys [2011-9-24 20864]
S3 AndGps;LGE Android USB GPS NMEA Port;c:\windows\system32\drivers\lgandgps.sys [2011-9-24 19968]
S3 ANDModem;LGE Android USB Modem;c:\windows\system32\drivers\lgandmodem.sys [2011-9-24 24960]
S3 FANTOM;LEGO MINDSTORMS NXT Driver;c:\windows\system32\drivers\fantom.sys [2008-7-29 39424]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-2-27 136176]
S3 HTCAND32;HTC Device Driver;c:\windows\system32\drivers\ANDROIDUSB.sys [2011-11-29 24576]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-5-14 12872]
S4 d347bus;d347bus;c:\windows\system32\drivers\d347bus.sys [2009-5-16 155136]
S4 d347prt;d347prt;c:\windows\system32\drivers\d347prt.sys [2009-5-16 5248]
.
=============== Created Last 30 ================
.
2012-04-13 14:48:19 -------- d-----w- c:\windows\pss
2012-04-13 11:01:14 418464 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-04-04 05:53:56 182160 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2012-04-04 05:53:56 182160 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
2012-04-03 22:00:35 369784 ----a-w- c:\windows\system32\drivers\nav\1207010.003\symtdi.sys
2012-04-03 22:00:35 331384 ----a-w- c:\windows\system32\drivers\nav\1207010.003\symtdiv.sys
2012-04-03 22:00:35 299640 ----a-w- c:\windows\system32\drivers\nav\1207010.003\symnets.sys
2012-04-03 22:00:34 744568 ----a-w- c:\windows\system32\drivers\nav\1207010.003\symefa.sys
2012-04-03 22:00:34 516216 ----a-w- c:\windows\system32\drivers\nav\1207010.003\srtsp.sys
2012-04-03 22:00:34 50168 ----a-w- c:\windows\system32\drivers\nav\1207010.003\srtspx.sys
2012-04-03 22:00:34 340088 ----a-w- c:\windows\system32\drivers\nav\1207010.003\symds.sys
2012-04-03 22:00:34 136312 ----a-w- c:\windows\system32\drivers\nav\1207010.003\ironx86.sys
2012-04-03 22:00:23 -------- d-----w- c:\windows\system32\drivers\nav\1207010.003
2012-03-22 19:12:12 4435968 ----a-w- c:\windows\system32\GPhotos.scr
2012-03-22 13:15:12 -------- d--h--w- c:\documents and settings\all users\application data\CanonIJFax
2012-03-22 03:15:33 -------- d--h--w- c:\documents and settings\all users\application data\CanonIJSolutionMenu
2012-03-22 03:14:05 -------- d--h--w- c:\documents and settings\all users\application data\CanonIJMyPrinter
2012-03-22 03:13:57 -------- d-----w- c:\documents and settings\all users\application data\CanonIJPLM
2012-03-22 03:06:58 307200 ----a-w- c:\windows\system32\CNC870L.dll
2012-03-22 03:06:58 110592 ----a-w- c:\windows\system32\CNC870I.dll
2012-03-22 03:06:57 1310720 ----a-w- c:\windows\system32\CNC870C.dll
2012-03-22 03:06:57 102400 ----a-w- c:\windows\system32\CNC870U.dll
2012-03-22 02:42:59 296960 ----a-w- c:\windows\system32\CNCF2Lm.DLL
2012-03-22 02:42:45 70656 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\CNMPPA7.DLL
2012-03-22 02:42:45 27136 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\CNMPDA7.DLL
2012-03-22 02:42:44 276992 ----a-w- c:\windows\system32\CNMLMA7.DLL
2012-03-22 02:42:16 179200 ----a-w- c:\windows\system32\CNMIUA7.DLL
2012-03-22 02:33:38 -------- d-----w- c:\windows\system32\STRING
2012-03-22 02:33:36 -------- d-----w- c:\windows\system32\CHM
2012-03-15 05:38:28 592824 ----a-w- c:\program files\mozilla firefox\gkmedias.dll
2012-03-15 05:38:28 44472 ----a-w- c:\program files\mozilla firefox\mozglue.dll
.
==================== Find3M ====================
.
2012-04-13 11:07:08 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-03-01 11:01:32 916992 ----a-w- c:\windows\system32\wininet.dll
2012-03-01 11:01:32 43520 ------w- c:\windows\system32\licmgr10.dll
2012-03-01 11:01:32 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-02-29 14:10:16 177664 ----a-w- c:\windows\system32\wintrust.dll
2012-02-29 14:10:16 148480 ------w- c:\windows\system32\imagehlp.dll
2012-02-29 12:17:40 385024 ------w- c:\windows\system32\html.iec
2012-02-18 18:12:31 73728 ----a-w- c:\windows\system32\javacpl.cpl
2012-02-18 18:12:31 472808 ----a-w- c:\windows\system32\deployJava1.dll
2012-02-03 09:26:17 1869184 ------w- c:\windows\system32\win32k.sys
2012-01-18 06:44:52 540960 ----a-w- c:\windows\system32\LVUI2RC.dll
2012-01-18 06:44:52 4332960 ----a-w- c:\windows\system32\drivers\lvuvc.sys
2012-01-18 06:44:40 545056 ----a-w- c:\windows\system32\LVUI2.dll
2012-01-18 06:44:28 312096 ----a-w- c:\windows\system32\drivers\lvrs.sys
2012-01-18 06:44:26 307488 ----a-w- c:\windows\system32\lvcodec2.dll
2012-01-18 06:44:26 196896 ----a-w- c:\windows\system32\lvci13311044.dll
2012-01-18 06:44:00 336408 ----a-w- c:\windows\system32\DevManagerCore.dll
2012-01-18 06:44:00 10920984 ----a-w- c:\windows\system32\LogiDPP.dll
2012-01-18 06:44:00 104472 ----a-w- c:\windows\system32\LogiDPPApp.exe
.
============= FINISH: 9:22:13.46 ===============

Attached Files



#4 nasdaq

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Posted 29 April 2012 - 08:05 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

This is the error reported by the attach.txt file
4/9/2012 3:00:40 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x8007f0f4: Security Update for Windows XP (KB2661637).

Have a look at this Microsoft article.

You may receive a "0x8007F0F4" error code when you try to install updates from the Windows Update Web site or from the Microsoft Update Web site
http://support.microsoft.com/kb/958051

You will be prompted to run the Automatic fix. Try it.

If not continue with the instructions.

If at any time you need help before proceeding please ask.

Keep me posted.

#5 rserwin

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Posted 01 May 2012 - 01:16 AM

Hi nasdaq,

OK, the autofix option didn't work but I think I figured it out. My clicks around the site you pointed me to led me to this forum topic:

http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_update/kb2661637-update-fails-error-0xe0000102/b21e694d-3d0f-42b5-8bdc-dbc8dafdaa67

Following the advice of the fellow in that post who had the exact same problem I did, I cut the .dll file referenced & pasted to My Documents (just in case i needed it back) and re-ran the update. Bingo, it worked!

The update installed the same .dll file to the Windows/system32 directory, so I think I'm good to go.

I presume you didn't see any suspicious activity in the logfiles? Unless you did, I think I'm good to go. Thanks much for your help!

If you did find something that needs cleaning up, just let me know what to do.

Scott

#6 nasdaq

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Posted 01 May 2012 - 08:22 AM

I'm glad that the fix worked for you but I failed to find the relation to your problem with this file.

http://www.bleepingcomputer.com/filedb/iacenc.dll-41449.html
===

Your DDS log is clean.

Just this last check.

Third party programs if not up to date can be an open door for an infection

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


#7 rserwin

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Posted 01 May 2012 - 08:00 PM

Hi Nasdaq,

Below are the contents of the file per instructions.

Scott

Results of screen317's Security Check version 0.99.32
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
ESET Online Scanner v3
Norton AntiVirus
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:

Out of date Spybot installed!
WinPatrol 2009 (Outdated! Latest version is WinPatrol 2011)
MVPS Hosts File
Spybot - Search & Destroy 1.4
Spybot - Search & Destroy
SUPERAntiSpyware Free Edition
Java™ 6 Update 31
Adobe Flash Player 11.2.202.233
Adobe Reader X (10.1.3)
Mozilla Firefox (12.0.)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton ccSvcHst.exe
WinPatrol winpatrol.exe
MediaMall MediaMallServer.exe
BillP Studios WinPatrol WinPatrol.exe
``````````End of Log````````````

#8 nasdaq

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Posted 02 May 2012 - 09:20 AM

I would remove these old versions of Spybot and install the New version.

Use the Add/Remove programs list.
Spybot - Search & Destroy 1.4
Spybot - Search & Destroy


===

This is not protecting your system for current malware.
WinPatrol 2009 (Outdated! Latest version is WinPatrol 2011)

===

All else is clean.

#9 nasdaq

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Posted 08 May 2012 - 08:29 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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