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Windows Installer Popup (unknown Virus/adware)


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1 reply to this topic

#1 jeff_2201

jeff_2201

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Posted 23 February 2006 - 09:13 PM

thanks for taking a look, i appreciate any help I can get. I don't know what I have, but I have everything I can think of to get this off my computer. I've ran several different anti-spyware programs and virus checkers, I've also tried turning off sys restore, boot and scan in safe mode. Thanks again.


Logfile of HijackThis v1.99.1
Scan saved at 9:12:57 PM, on 2/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\Program Files\Windows Defender\MsMpEng.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
E:\WINDOWS\system32\cisvc.exe
E:\WINDOWS\system32\crypserv.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
E:\WINDOWS\System32\nvsvc32.exe
E:\WINDOWS\system32\pctspk.exe
E:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
E:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
E:\WINDOWS\Explorer.EXE
E:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
E:\WINDOWS\system32\wuauclt.exe
E:\WINDOWS\system32\ntvdm.exe
C:\PROGRA~1\YAHOO!\BROWSER\YCOMMON.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
E:\WINDOWS\system32\devldr32.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
E:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
E:\Program Files\Windows Defender\MSASCui.exe
E:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\ARM Software\MacroMaker\MacroMaker.exe
E:\Program Files\SpywareGuard\sgbhp.exe
E:\Program Files\ewido anti-malware\ewidoguard.exe
E:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows NT\Pinball\pinball.exe
E:\Documents and Settings\JEFF\Desktop\New Downloaded

Programs\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

file:///E:/Documents%20and%20Settings/JEFF/Desktop/jeffandkatiehomepage.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?LinkId=566...oft.com/isapi/r

edir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride

= 127.0.0.1
R3 - Default URLSearchHook is missing
F2 - REG:system.ini:

UserInit=E:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\userinit.exe,
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

E:\Program Files\Adobe\Acrobat Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection -

{4A368E80-174F-4872-96B5-0B27DDD11DB2} - E:\Program

Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -

E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -

C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} -

c:\program files\google\googletoolbar2.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} -

c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program

files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft

Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

E:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP

InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP

InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe

powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [CloneCDTray] "E:\Program

Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe"

/checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [NeroFilterCheck] E:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "E:\Program

Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Motive SmartBridge]

C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [eTrust PestPatrol Active Protection] none
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program

Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy

Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [AVG7_CC] E:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe

/STARTUP
O4 - HKLM\..\Run: [Windows Defender] "E:\Program Files\Windows

Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O4 - Startup: MacroMaker.lnk = ?
O4 - Startup: MRU-Blaster Scheduler.lnk = E:\Program Files\MRU-Blaster\scheduler.exe
O4 - Startup: MRU-Blaster Silent Clean.lnk = E:\Program

Files\MRU-Blaster\mrublaster.exe
O4 - Startup: Shortcut to MacroMaker.exe.lnk = C:\Program Files\ARM

Software\MacroMaker\MacroMaker.exe
O4 - Startup: SpywareGuard.lnk = E:\Program Files\SpywareGuard\sgmain.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common

Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = E:\Program Files\Adobe\Acrobat

Reader\Reader\reader_sl.exe
O4 - Global Startup: hp instant support.lnk = C:\Program

Files\Hewlett-Packard\hpis\bin\matcli.exe
O4 - Global Startup: hp psc 1000 series.lnk = C:\Program Files\Hewlett-Packard\Digital

Imaging\bin\hpohmr08.exe
O4 - Global Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital

Imaging\bin\hpotdd01.exe
O4 - Global Startup: Microsoft Office.lnk = E:\Program Files\Microsoft

Office\Office\OSA9.EXE
O4 - Global Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
O8 - Extra context menu item: &Google Search - res://c:\program

files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program

files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program

Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program

files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program

files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program

files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program

files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program

Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program

Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program

Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897}

- E:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: (no name) - {9819CC0E-9669-4D01-9CD7-2C66DA43AC6C} - (no

file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine

Advantage) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan

Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - C:\Program

Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl

Class) - http://tools.ebayimg.com/eps/wl/activex/EP...ol_v1-0-3-9.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class)

-

http://update.microsoft.com/microsoftupdat...uweb_site.cab?1

130253528515
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -

http://a840.g.akamai.net/7/840/537/2004061...ousecall/xscan5

3.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} -

http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O16 - DPF: {DADE1C2F-5A48-445C-82B5-3A5F102E84DF}

(LifePicsUploader.UserControl1) -

http://meijer.lifepics.com/common/UserUplo...icsUploader.CAB
O16 - DPF: {E123BED4-B8C7-42BB-958F-F13CA77EF95D} (Anark Client ActiveX

Control) - http://install.anark.com/client/version2/w...en/AMClient.cab
O16 - DPF: {FEC3E5A3-50F7-4B0C-97D8-01CF69DFBFC7} (Measurement Service

Client) - http://ccon.madonion.com/global/msc.cab
O20 - Winlogon Notify: FileCopy - C:\WINDOWS\system32\fprq0395e.dll (file missing)
O20 - Winlogon Notify: WRNotifier - E:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common

Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. -

E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -

E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. -

E:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Crypkey License - Kenonic Controls Ltd. -

E:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: ewido security suite control - ewido networks - E:\Program Files\ewido

anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - E:\Program Files\ewido

anti-malware\ewidoguard.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program

Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program

files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner -

c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc -

c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc -

C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc

- c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network

Monitor\netmon.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation -

E:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. -

E:\WINDOWS\system32\pctspk.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. -

C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

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#2 OldTimer

OldTimer

    Malware Expert


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  • Gender:Male
  • Location:North Carolina
  • Local time:01:57 AM

Posted 26 February 2006 - 09:40 AM

Hello jeff_2201 and welcome to the BC HijackThis forum. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Step #1

Download CCleaner and install it but do not run it yet.

Step #2

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=E:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\userinit.exe,
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O4 - HKLM\..\Run: [IPInSightLAN 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 02] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O9 - Extra button: (no name) - {9819CC0E-9669-4D01-9CD7-2C66DA43AC6C} - (no file)
O20 - Winlogon Notify: FileCopy - C:\WINDOWS\system32\fprq0395e.dll (file missing)
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe (file missing)

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\WINDOWS\system32\fprq0395e.dll (verify that this file is actually gone)
C:\Program Files\Network Monitor\ <--folder

Step #5

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #6

Reboot normally and run at least 2 of the following on-line virus scans:Bitdefender <<<Add a check by 'Autoclean'.
eTrust <<<'Cure' whatever is found, then delete if unsuccessful
Housecall <<<Put on 'Autoclean' and delete what it can't clean.
Panda ActiveScan <<<Accept default settings
If there are any files that cannot be automatically disinfected or quarantined then you will need to delete them manually.

Step #7

If you do not already have Ad-Aware SE 1.06 then follow these download and setup instructions: Ad-Aware SE Setup. Otherwise, just check for updates.

Start Ad-aware SE, click the Start button and choose Perform Full System Scan. Click the Next button and wait for the scan to complete. If anything was found, right-click on the list and choose Select All and remove all it finds.

Step #8

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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