Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Windows redirectr virus and ...?

  • Please log in to reply
2 replies to this topic

#1 geo13t


  • Members
  • 1 posts
  • Local time:07:07 PM

Posted 20 April 2012 - 06:45 PM

Greetings all, I noticed recently my computer was re-directing me to other sites when I used google. Three days ago it pretty much crashed, some window kept opening telling me I had an infection and they had the cure for $39.99 (you know the drill)So now everything seems to be removed or hidden from my desktop, I ran RKILL, and then found some nice directions on how to get rid of this thing. I went through several steps in safemode, then hit a roadblock: my computer tells me that "the file HPWia1_PS5510.dll is needed". I can't find it anywhere to copy and download. (I'm writing this on my wifes computer)I tried to see if it was on her computer, but I couldn't find it. So, I'm stuck and I don't know much about computers; I'm hoping someone here can guide me in the right direction! Thanks for taking the time to read this, JB

Edited by hamluis, 20 April 2012 - 07:45 PM.
Moved from XP to Am I Infected, Hamluis.

BC AdBot (Login to Remove)


#2 narenxp


  • BC Advisor
  • 16,371 posts
  • Gender:Male
  • Location:India
  • Local time:07:07 PM

Posted 20 April 2012 - 08:22 PM



Launch it.Click on change parameters-Select TDLFS file system

Click on "Scan".Please post the LOG report(log file should be in your C drive)

Please download GMER from here(doesnot work on 64 bit OS)


Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.

GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)

If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
Now click the Scan button. If you see a rootkit warning window, click OK.
When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
Click the Copy button and paste the results into your next reply.



Launch it, allow it to download latest Avast! virus definitions
Click the "Scan" button to start scan.After scan finishes,click on Save log

Post the log results here

#3 boopme


    To Insanity and Beyond

  • Global Moderator
  • 73,537 posts
  • Gender:Male
  • Location:NJ USA
  • Local time:07:07 PM

Posted 20 April 2012 - 08:25 PM

EDIT> check it any way and do nsren's instruction,

Hello,This is possibly a False positive. We should double check it before we take action.

Lets' upload this file for a second opinion on what it actually is..

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:
How to see hidden files in Windows

Please click this link-->Jotti

When the jotti page has finished loading, click the Browse button and navigate to the following file and click Submit.

Please post back the results of the scan in your next post.

If Jotti is busy, try the same at Virustotal: http://www.virustotal.com/

For submission to a specific anti-virus vendor see Submitting Virus Samples: How to Submit a Virus.

Edited by boopme, 20 April 2012 - 08:27 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users