First, you may want to run a search, listing names and associations to the target program your trying to uninstall. Now that you have a list of the junk, try to delete it. If there is more than one listing in the results, go up to Edit
, click Select All
, then press and hold the Shift
key, while clicking Delete
If it still won't work, at least you know where the files are, so now you can boot into Safe Mode
. You do this by tapping F8
repeatedly before the Windows screen appears. Follow the instructions, and log into the main account.
Now, navigate to the files that you searched, and delete them. Restart in normal mode and see if it worked.
Hope this helped,