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14 replies to this topic

#1 Choober

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Posted 19 April 2012 - 09:30 AM

I posted here early http://www.bleepingcomputer.com/forums/topic450485.html/page__gopid__2671016#entry2671016

and was told to post here, I think I'm infected my computers icons refresh every 1 to 2 minutes sometimes faster and my computer recently just shut off while playing a game
So, I'm in a situation and I need a bit of help, please help me through this guys its quite a new computer.
Thanks <3

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#2 Choober

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Posted 19 April 2012 - 03:19 PM

Bump.. can anyone please help me I'm having the worst troubles with the virus or whatever it could be.

#3 jntkwx

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Posted 20 April 2012 - 03:02 PM

Hi Choober,

:welcome: to Bleeping Computer.

My name is Jason and I'll be helping you with your computer problems. You can call me by my screename jntkwx or Jason is fine.

Some things to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please do not attach logs or put logs in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can also help.
  • Do not run anything while running a fix.
  • If you don't understand a step, please ask for clarification before continuing with any future steps.

Click on the Watch Topic button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Note to others: The instructions here are intended for the person who began this topic. If you need help, please create your own topic in the appropriate forum.

 

:step1: Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

:step2: Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

:step3: Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer Errors
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.


In your next reply, please include:
  • Malwarebytes log
  • GMER log
  • MiniToolBox log
  • How's your computer running now?

Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif


#4 Choober

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Posted 26 April 2012 - 09:39 AM

http://www.mediafire.com/?51xj60hlo756j9a

it keeps doing what it's been doing, like If I'm in the middle of typing it will act as if I hit this http://screensnapr.com/v/gTB8UW.jpg

and it will stop me from typing and as well as in game it minimizes it self.

#5 jntkwx

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Posted 26 April 2012 - 10:10 AM

Your logs look clean.

Do you have your taskbar set to auto-hide? If you do, and your mouse hovers over where the taskbar is, it'll show the taskbar:

Posted Image

Let's double check you don't have any malware, I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image
      icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

Note: Please just copy and paste the log into your reply. Do not attach it.

Edited by jntkwx, 26 April 2012 - 10:13 AM.

Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif


#6 Choober

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Posted 26 April 2012 - 02:08 PM

C:\CCProxy\CCProxy.dll	a variant of Win32/CCProxy.C application	cleaned by deleting - quarantined
C:\CCProxy\CCProxy.exe	a variant of Win32/CCProxy application	cleaned by deleting - quarantined
C:\Program Files (x86)\CCProxy\CCProxy.dll	a variant of Win32/CCProxy.C application	cleaned by deleting - quarantined
C:\Program Files (x86)\CCProxy\CCProxy.exe	a variant of Win32/CCProxy application	cleaned by deleting - quarantined
C:\Program Files (x86)\CouponAlert_2pEI\Installr\1.bin\2pEIPlug.dll	Win32/Toolbar.MyWebSearch application	cleaned by deleting - quarantined
C:\Program Files (x86)\CouponAlert_2pEI\Installr\1.bin\2pEZSETP.dll	Win32/Toolbar.MyWebSearch application	cleaned by deleting - quarantined
C:\Program Files (x86)\CouponAlert_2pEI\Installr\1.bin\NP2pEISb.dll	Win32/Toolbar.MyWebSearch application	cleaned by deleting - quarantined
C:\Users\St0rM\AppData\Local\Apps\2.0\PDAAQGL6.0O1\WL4D9Y8B.V4B\senu..tion_d26c5b5a75a0893b_0001.0000_324357c1b5ecf485\Build\SENuke.exe	a variant of MSIL/Packed.CryptoObfuscator.D application	cleaned by deleting - quarantined
C:\Users\St0rM\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1V30F67N\brand_files[1].7zip	Win32/Toolbar.SearchSuite application	deleted - quarantined
C:\Users\St0rM\AppData\Local\Temp\SetupDataMngr_iMesh.exe	Win32/Toolbar.SearchSuite application	deleted - quarantined
C:\Users\St0rM\AppData\LocalLow\Retrogamer_2zEI\Installr\Cache\00112319.exe	a variant of Win32/Toolbar.MyWebSearch.O application	cleaned by deleting - quarantined
C:\Users\St0rM\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\35\38f8f1e3-4aa71f32	a variant of Java/JShrink.A application	deleted - quarantined
C:\Users\St0rM\Desktop\Files\DEATHSTAR\Theme Extras\VistaGlazzSetup.exe	Win32/OpenCandy application	deleted - quarantined
C:\Users\St0rM\Desktop\Files\rapid exploiter\admin.exe	Win32/PrcView application	deleted - quarantined
C:\Users\St0rM\Desktop\Files\rapid exploiter\klient.exe	Win32/PrcView application	deleted - quarantined
C:\Users\St0rM\Documents\Vuze Downloads\Adobe After Effects CS4 (Final) [RH]\Adobe After Effects CS4\ACS4MC- Keygen\Keygen (X-FORCE)\disable_activation.cmd	BAT/HostsChanger.A application	cleaned by deleting - quarantined
C:\Users\St0rM\Documents\Vuze Downloads\Image-Line.FL.Studio.Edition.v10.0.0 @vAin4us\flstudio_10.0.exe	Win32/OpenCandy application	deleted - quarantined

I've cleaned that, I'm still waiting for the thing to happen again.

:edit: It still minimizes while playing a game and when I type still it's still acting up. I'm running out of ideas to do :(

Edited by Choober, 26 April 2012 - 02:12 PM.


#7 jntkwx

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Posted 26 April 2012 - 02:14 PM

Choober,

Let me know if you see it happen again. :thumbup2:

Your log shows cracked/keygen software. Please be advised:
The practice of using cracking tools, keygens, warez or any pirated software is not only considered illegal activity but it is a serious security risk.

Cracking applications are used for illegally breaking (cracking) various copy-protection and registration techniques used in commercial software. These programs may be distributed via Web sites, Usenet, and P2P networks.

trendmicro.com/vinfo

...warez and crack web pages are being used by cybercriminals as download sites for malware related to VIRUT and VIRUX. Searches for serial numbers, cracks, and even antivirus products like Trend Micro yield malcodes that come in the form of executables or self-extracting files...quick links in these sites also lead to malicious files. Ads and banners are also infection vectors...

Keygen and Crack Sites Distribute VIRUX and FakeAV

...warez/piracy sites ranked the highest in downloading spyware...just opening the web page usually sets off an exploit, never mind actually downloading anything. And by the time the malware is finished downloading, often the machine is trashed and rendered useless.

University of Washington spyware study

...One of the most aggressive and intrusive of all bad websites on the Internet are serial, warez, software cracking type sites...they sneak malware onto your system...Where do trojan viruses originate? One of the biggest malware distributors on the Internet are serial/warez/code cracking sites.

Bad Web Sites: Malware

When you use these kind of programs, be forewarned that some of the worst types of malware infections can be contracted and spread by visiting crack, keygen, warez and other pirated software sites. In many cases, those sites are infested with a smörgåsbord of malware and an increasing source of system infection. Those who attempt to get software for free can end up with a computer system so badly damaged that recovery is not possible and it cannot be repaired. When that happens there is nothing you can do besides reformatting and reinstalling the OS.


Please remove all cracks and keygens immediately to reduce the risk of infection/reinfection. If not, then we are just wasting time trying to clean your system. Further, other tools used during the disinfection process may detect crack and keygens so we need to ensure they have been removed.

Using these types of programs or the websites you visited to get them is almost a guaranteed way to get yourself infected!!
Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif


#8 Choober

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Posted 26 April 2012 - 02:33 PM

Choober,

Let me know if you see it happen again. :thumbup2:

Your log shows cracked/keygen software. Please be advised:
The practice of using cracking tools, keygens, warez or any pirated software is not only considered illegal activity but it is a serious security risk.

Cracking applications are used for illegally breaking (cracking) various copy-protection and registration techniques used in commercial software. These programs may be distributed via Web sites, Usenet, and P2P networks.

trendmicro.com/vinfo

...warez and crack web pages are being used by cybercriminals as download sites for malware related to VIRUT and VIRUX. Searches for serial numbers, cracks, and even antivirus products like Trend Micro yield malcodes that come in the form of executables or self-extracting files...quick links in these sites also lead to malicious files. Ads and banners are also infection vectors...

Keygen and Crack Sites Distribute VIRUX and FakeAV

...warez/piracy sites ranked the highest in downloading spyware...just opening the web page usually sets off an exploit, never mind actually downloading anything. And by the time the malware is finished downloading, often the machine is trashed and rendered useless.

University of Washington spyware study

...One of the most aggressive and intrusive of all bad websites on the Internet are serial, warez, software cracking type sites...they sneak malware onto your system...Where do trojan viruses originate? One of the biggest malware distributors on the Internet are serial/warez/code cracking sites.

Bad Web Sites: Malware

When you use these kind of programs, be forewarned that some of the worst types of malware infections can be contracted and spread by visiting crack, keygen, warez and other pirated software sites. In many cases, those sites are infested with a smörgåsbord of malware and an increasing source of system infection. Those who attempt to get software for free can end up with a computer system so badly damaged that recovery is not possible and it cannot be repaired. When that happens there is nothing you can do besides reformatting and reinstalling the OS.


Please remove all cracks and keygens immediately to reduce the risk of infection/reinfection. If not, then we are just wasting time trying to clean your system. Further, other tools used during the disinfection process may detect crack and keygens so we need to ensure they have been removed.

Using these types of programs or the websites you visited to get them is almost a guaranteed way to get yourself infected!!


I'm already aware of the risks, I've had the keygens etc way before all this happen, they are detected because of antivirus company (nod32), they are harmless tools I've downloaded, I've obfuscated them looked through the source and it's all clean, The programs that were detected for the crackz and keygens are completely safe.
I'm afraid it has to do with something with something trying to update on my computer constantly or something, I'm really unsure, I own nod32 serial and it usually picks up every single thing possible.
If it were a "rat" remote Administrator tool that worse things then this would be happening, my computer has not been infected by this at all, It's something trying to update or making it minimize.
My banking accounts and other forum, youtube, twitter, accounts would have already been takin if that were the case.
I don't know what's really going on but I'm sure it's some kind of adware. I'm gonna have to look into it further.

Edited by Choober, 26 April 2012 - 02:34 PM.


#9 Choober

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Posted 27 April 2012 - 04:25 PM

:edit: seems like I'm not the only one having this problem http://www.sevenforums.com/general-discussion/36083-windows-minimize-their-own.html

Hmmm I recently upgraded to Windows 7 and I've noticed a similar, though not identical, problem. When I run a program such as Word or IE sometimes my typing will suddenly stop. The title bar changes to a slightly lighter color (as if I had clicked off of the window). Describing this in words is difficult so just click on your toolbar where there are no icons and you'll see what I mean. I then must reclick the window I'm on to begin typing or scrolling again. Another problem is when I play a computer game (not the basic accessory games but a real game). My game will randomly minimize (I did not hit any keys that would cause minimization), sending me back to the desktop. This is extremely annoying since this often occurs during online play and causes my defeat.

that person on the windows 7 forums says the same thing, that's whats happening to me.

#10 jntkwx

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Posted 27 April 2012 - 04:27 PM

Do you notice this only in Word, or does it happen with other programs, too?
Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif


#11 Choober

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Posted 27 April 2012 - 04:33 PM

Do you notice this only in Word, or does it happen with other programs, too?


It's actually in every web browser/program/game

It only minimizes the game but when typing it changes colors and makes me stop typing or scrolling..I'll show you want I'm talking about..


As you see here it's blue http://screensnapr.com/v/srH3XV.jpg like it ought to be, but when typing it suddenly changes to the bottom color witch is more of a light gray and happens in every
web browser or program seen below.

http://screensnapr.com/v/OgywvV.jpg

and during a video game it literally minimizes it self where I'm having to open the game back up (though the game as left as I was playing it before) just minimizes it self.

#12 jntkwx

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Posted 27 April 2012 - 04:40 PM

With your description and link before, that was helpful for me in understanding what was going on. Something (whether it's malware or not, I'm not sure), is taking focus from the current window, which is why you're seeing what you're seeing.


To rule out malware, I suggest following the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.
Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif


#13 Choober

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Posted 27 April 2012 - 05:06 PM

in that thread it's asking me to click buttons that are uncheckable in gmer
http://screensnapr.com/v/UCi5sm.jpg

#14 jntkwx

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Posted 27 April 2012 - 07:48 PM

You probably have a 64-Bit Windows 7. Just skip GMER.
Regards,
Jason

 

Simple and easy ways to keep your computer safe and secure on the Internet

If I am helping you and have not returned in 48 hours, please feel free to send me a PM with a link to the topic.
My help is free... however, if you wish to show appreciation and support me personally fighting against malware, please consider a donation: btn_donate_SM.gif


#15 Budapest

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Posted 29 April 2012 - 04:35 PM

Malware topic here: http://www.bleepingcomputer.com/forums/topic451697.html

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MR Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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