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Combofix disabled keyboard


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33 replies to this topic

#1 beebop84

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Posted 18 April 2012 - 02:27 PM

I ran combofix for a redirect virus and after running it I am nolonger able to move my mouse or use my keyboard. Could someone help me in diagnosing this problem? Thanks

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#2 m0le

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Posted 22 April 2012 - 07:29 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :thumbup2:
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#3 beebop84

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Posted 23 April 2012 - 08:16 AM

Hi mole I have added this topic to my watched list and appreciate you giving the time to help me with my problem. Look forward to your next reply.

#4 m0le

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Posted 23 April 2012 - 05:48 PM

The symptoms you are experiencing sound like a rootkit. When Combofix is run (and you should not have run it without expert help) it can remove a file which affects the boot. Another part of the rootkit disables the PS/2 mouse and keyboard combo.

Do you have an alternative mouse and keyboard to plug in?
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#5 beebop84

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Posted 24 April 2012 - 09:02 AM

yes i can plug in my desktop(unaffected) keyboard and mouse to my laptop(problem).

#6 m0le

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Posted 24 April 2012 - 06:46 PM

Please do that and then look for the Combofix log as shown

Please go to start -> Run.

Copy and paste the bold line in the run-box and click OK:

cmd /c dir /a/s/b C:\QooBox >log.txt & log.txt

A text file opens up, copy and paste the content to your reply.
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#7 beebop84

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Posted 25 April 2012 - 04:51 PM

C:\QooBox\Add-Remove Programs.txt
C:\QooBox\BackEnv
C:\QooBox\ComboFix-quarantined-files.txt
C:\QooBox\ComboFix2.txt
C:\QooBox\LastRun
C:\QooBox\LogA
C:\QooBox\Quarantine
C:\QooBox\SnapShot@2011-04-01_19.41.13.dat
C:\QooBox\Test
C:\QooBox\TestC
C:\QooBox\BackEnv\AppData.folder.dat
C:\QooBox\BackEnv\Cache.folder.dat
C:\QooBox\BackEnv\Cookies.folder.dat
C:\QooBox\BackEnv\Desktop.folder.dat
C:\QooBox\BackEnv\Favorites.folder.dat
C:\QooBox\BackEnv\History.folder.dat
C:\QooBox\BackEnv\LocalAppData.folder.dat
C:\QooBox\BackEnv\LocalSettings.folder.dat
C:\QooBox\BackEnv\Music.folder.dat
C:\QooBox\BackEnv\NetHood.folder.dat
C:\QooBox\BackEnv\Personal.folder.dat
C:\QooBox\BackEnv\Pictures.folder.dat
C:\QooBox\BackEnv\PrintHood.folder.dat
C:\QooBox\BackEnv\Profiles.Folder.dat
C:\QooBox\BackEnv\Profiles.Folder.folder.dat
C:\QooBox\BackEnv\Programs.folder.dat
C:\QooBox\BackEnv\Recent.folder.dat
C:\QooBox\BackEnv\SendTo.folder.dat
C:\QooBox\BackEnv\SetPath.bat
C:\QooBox\BackEnv\StartMenu.folder.dat
C:\QooBox\BackEnv\StartUp.folder.dat
C:\QooBox\BackEnv\SysPath.dat
C:\QooBox\BackEnv\Templates.folder.dat
C:\QooBox\BackEnv\VikPev00
C:\QooBox\LastRun\CregC.old
C:\QooBox\LastRun\d-del4AV.dat
C:\QooBox\LastRun\drev_.dat
C:\QooBox\LastRun\drev_F.dat
C:\QooBox\LastRun\Gateway
C:\QooBox\LastRun\RenVDel.dat
C:\QooBox\LastRun\SvcTarget.dat
C:\QooBox\LastRun\zhsvc.old
C:\QooBox\Quarantine\C
C:\QooBox\Quarantine\catchme.log
C:\QooBox\Quarantine\Registry_backups
C:\QooBox\Quarantine\C\Documents and Settings
C:\QooBox\Quarantine\C\Install.exe.vir
C:\QooBox\Quarantine\C\WINDOWS
C:\QooBox\Quarantine\C\Documents and Settings\All Users
C:\QooBox\Quarantine\C\Documents and Settings\XXX
C:\QooBox\Quarantine\C\Documents and Settings\All Users\Application Data
C:\QooBox\Quarantine\C\Documents and Settings\All Users\Application Data\iNp06511gNnPa06511
C:\QooBox\Quarantine\C\Documents and Settings\All Users\Application Data\TEMP
C:\QooBox\Quarantine\C\Documents and Settings\All Users\Application Data\iNp06511gNnPa06511\iNp06511gNnPa06511.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Local Settings
C:\QooBox\Quarantine\C\Documents and Settings\XXX\zjgljixulw.tmp.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Adobe
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Agqo
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Adobe\plugs
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Adobe\shed
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Agqo\dego.exe.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{2babf7e3-3883-4b06-beb3-527c8c11bd78}
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{60687905-39c1-4808-a812-3395618a3b6f}
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{68fc30c8-4422-4c5f-8e1f-85054c679752}
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{b468d1fe-a628-4e71-9b42-3727c2220d30}
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{f4e1d37b-5a40-4ba9-ab7c-f7c18afc3f61}
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{2babf7e3-3883-4b06-beb3-527c8c11bd78}\chrome
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{2babf7e3-3883-4b06-beb3-527c8c11bd78}\chrome.manifest.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{2babf7e3-3883-4b06-beb3-527c8c11bd78}\defaults
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{2babf7e3-3883-4b06-beb3-527c8c11bd78}\install.rdf.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{2babf7e3-3883-4b06-beb3-527c8c11bd78}\chrome\xulcache.jar.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{2babf7e3-3883-4b06-beb3-527c8c11bd78}\defaults\preferences
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{2babf7e3-3883-4b06-beb3-527c8c11bd78}\defaults\preferences\xulcache.js.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{60687905-39c1-4808-a812-3395618a3b6f}\chrome
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{60687905-39c1-4808-a812-3395618a3b6f}\chrome.manifest.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{60687905-39c1-4808-a812-3395618a3b6f}\defaults
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{60687905-39c1-4808-a812-3395618a3b6f}\install.rdf.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{60687905-39c1-4808-a812-3395618a3b6f}\chrome\xulcache.jar.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{60687905-39c1-4808-a812-3395618a3b6f}\defaults\preferences
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{60687905-39c1-4808-a812-3395618a3b6f}\defaults\preferences\xulcache.js.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{68fc30c8-4422-4c5f-8e1f-85054c679752}\chrome
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{68fc30c8-4422-4c5f-8e1f-85054c679752}\chrome.manifest.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{68fc30c8-4422-4c5f-8e1f-85054c679752}\defaults
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{68fc30c8-4422-4c5f-8e1f-85054c679752}\install.rdf.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{68fc30c8-4422-4c5f-8e1f-85054c679752}\chrome\xulcache.jar.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{68fc30c8-4422-4c5f-8e1f-85054c679752}\defaults\preferences
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{68fc30c8-4422-4c5f-8e1f-85054c679752}\defaults\preferences\xulcache.js.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{b468d1fe-a628-4e71-9b42-3727c2220d30}\chrome
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{b468d1fe-a628-4e71-9b42-3727c2220d30}\chrome.manifest.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{b468d1fe-a628-4e71-9b42-3727c2220d30}\defaults
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{b468d1fe-a628-4e71-9b42-3727c2220d30}\install.rdf.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{b468d1fe-a628-4e71-9b42-3727c2220d30}\chrome\xulcache.jar.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{b468d1fe-a628-4e71-9b42-3727c2220d30}\defaults\preferences
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{b468d1fe-a628-4e71-9b42-3727c2220d30}\defaults\preferences\xulcache.js.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{f4e1d37b-5a40-4ba9-ab7c-f7c18afc3f61}\chrome
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{f4e1d37b-5a40-4ba9-ab7c-f7c18afc3f61}\chrome.manifest.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{f4e1d37b-5a40-4ba9-ab7c-f7c18afc3f61}\defaults
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{f4e1d37b-5a40-4ba9-ab7c-f7c18afc3f61}\install.rdf.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{f4e1d37b-5a40-4ba9-ab7c-f7c18afc3f61}\chrome\xulcache.jar.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{f4e1d37b-5a40-4ba9-ab7c-f7c18afc3f61}\defaults\preferences
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Application Data\Mozilla\Firefox\Profiles\3cuwnm31.default\extensions\{f4e1d37b-5a40-4ba9-ab7c-f7c18afc3f61}\defaults\preferences\xulcache.js.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Local Settings\Application Data
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Local Settings\temp
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Local Settings\Application Data\Temp
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Local Settings\Application Data\Temp\BITCD.tmp.vir
C:\QooBox\Quarantine\C\Documents and Settings\XXX\Local Settings\temp\srv4A8.tmp.vir
C:\QooBox\Quarantine\C\WINDOWS\$NtUninstallKB47713$
C:\QooBox\Quarantine\C\WINDOWS\EventSystem.log.vir
C:\QooBox\Quarantine\C\WINDOWS\iun6002.exe.vir
C:\QooBox\Quarantine\C\WINDOWS\system32
C:\QooBox\Quarantine\C\WINDOWS\$NtUninstallKB47713$\238662744
C:\QooBox\Quarantine\C\WINDOWS\$NtUninstallKB47713$\_4084314783_.zip
C:\QooBox\Quarantine\C\WINDOWS\$NtUninstallKB47713$\238662744\@.vir
C:\QooBox\Quarantine\C\WINDOWS\$NtUninstallKB47713$\238662744\cfg.ini.vir
C:\QooBox\Quarantine\C\WINDOWS\$NtUninstallKB47713$\238662744\Desktop.ini.vir
C:\QooBox\Quarantine\C\WINDOWS\$NtUninstallKB47713$\238662744\L
C:\QooBox\Quarantine\C\WINDOWS\$NtUninstallKB47713$\238662744\oemid.vir
C:\QooBox\Quarantine\C\WINDOWS\$NtUninstallKB47713$\238662744\U
C:\QooBox\Quarantine\C\WINDOWS\$NtUninstallKB47713$\238662744\version.vir
C:\QooBox\Quarantine\C\WINDOWS\$NtUninstallKB47713$\238662744\L\odetmngk.vir
C:\QooBox\Quarantine\C\WINDOWS\$NtUninstallKB47713$\238662744\U\00000001.@.vir
C:\QooBox\Quarantine\C\WINDOWS\$NtUninstallKB47713$\238662744\U\00000002.@.vir
C:\QooBox\Quarantine\C\WINDOWS\$NtUninstallKB47713$\238662744\U\00000004.@.vir
C:\QooBox\Quarantine\C\WINDOWS\$NtUninstallKB47713$\238662744\U\80000000.@.vir
C:\QooBox\Quarantine\C\WINDOWS\$NtUninstallKB47713$\238662744\U\80000004.@.vir
C:\QooBox\Quarantine\C\WINDOWS\$NtUninstallKB47713$\238662744\U\80000032.@.vir
C:\QooBox\Quarantine\C\WINDOWS\system32\BSZIP.DLL.vir
C:\QooBox\Quarantine\C\WINDOWS\system32\cx88aud.dll.vir
C:\QooBox\Quarantine\C\WINDOWS\system32\dds_trash_log.cmd.vir
C:\QooBox\Quarantine\C\WINDOWS\system32\Drivers
C:\QooBox\Quarantine\C\WINDOWS\system32\Packet.dll.vir
C:\QooBox\Quarantine\C\WINDOWS\system32\regedit.exe.vir
C:\QooBox\Quarantine\C\WINDOWS\system32\sqlesw32.dll.vir
C:\QooBox\Quarantine\C\WINDOWS\system32\wpcap.dll.vir
C:\QooBox\Quarantine\C\WINDOWS\system32\zlbw.dll.vir
C:\QooBox\Quarantine\C\WINDOWS\system32\Drivers\afd.sys.vir
C:\QooBox\Quarantine\C\WINDOWS\system32\Drivers\afd.sys.vir_
C:\QooBox\Quarantine\Registry_backups\AddRemove-WebCyberCoach_wtrb.reg.dat
C:\QooBox\Quarantine\Registry_backups\BHO-{5DF36121-D87E-4DA4-A50B-A295D03D0815}.reg.dat
C:\QooBox\Quarantine\Registry_backups\Legacy_6TO4.reg.dat
C:\QooBox\Quarantine\Registry_backups\Legacy_AlteraByteBlaster.reg.dat
C:\QooBox\Quarantine\Registry_backups\Legacy_IAS.reg.dat
C:\QooBox\Quarantine\Registry_backups\Legacy_NPF.reg.dat
C:\QooBox\Quarantine\Registry_backups\MSConfigStartUp-ccApp.reg.dat
C:\QooBox\Quarantine\Registry_backups\MSConfigStartUp-IntelWireless.reg.dat
C:\QooBox\Quarantine\Registry_backups\MSConfigStartUp-licli.reg.dat
C:\QooBox\Quarantine\Registry_backups\MSConfigStartUp-mmtask.reg.dat
C:\QooBox\Quarantine\Registry_backups\MSConfigStartUp-MMTray.reg.dat
C:\QooBox\Quarantine\Registry_backups\MSConfigStartUp-NAV CfgWiz.reg.dat
C:\QooBox\Quarantine\Registry_backups\MSConfigStartUp-NDPS.reg.dat
C:\QooBox\Quarantine\Registry_backups\MSConfigStartUp-RealTray.reg.dat
C:\QooBox\Quarantine\Registry_backups\MSConfigStartUp-Spyware Doctor.reg.dat
C:\QooBox\Quarantine\Registry_backups\MSConfigStartUp-SunJavaUpdateSched.reg.dat
C:\QooBox\Quarantine\Registry_backups\MSConfigStartUp-swg.reg.dat
C:\QooBox\Quarantine\Registry_backups\MSConfigStartUp-vptray.reg.dat
C:\QooBox\Quarantine\Registry_backups\MSConfigStartUp-Windows Defender.reg.dat
C:\QooBox\Quarantine\Registry_backups\Notify-NavLogon.reg.dat
C:\QooBox\Quarantine\Registry_backups\SafeBoot-mcmscsvc.reg.dat
C:\QooBox\Quarantine\Registry_backups\SafeBoot-MCODS.reg.dat
C:\QooBox\Quarantine\Registry_backups\Service_6to4.reg.dat
C:\QooBox\Quarantine\Registry_backups\Service_AlteraByteBlaster.reg.dat
C:\QooBox\Quarantine\Registry_backups\Service_Ias.reg.dat
C:\QooBox\Quarantine\Registry_backups\Service_NPF.reg.dat
C:\QooBox\Quarantine\Registry_backups\tcpip.reg

Edited by m0le, 03 May 2012 - 06:11 PM.


#8 beebop84

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Posted 25 April 2012 - 04:54 PM

Can we put a password on this topic so no one else can see information?

#9 m0le

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Posted 25 April 2012 - 06:47 PM

Can I ask why you want to hide the information in the topic?
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#10 m0le

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Posted 29 April 2012 - 05:31 PM

Are you still there?
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#11 beebop84

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Posted 30 April 2012 - 09:53 AM

Yeah sorry I am not a technical person when it comes to the information shared in programming and just don't know if any of this info could be used to hack my email or anything. I have had some trouble w/ certain progams being hacked before and being that this info, as of now, can be seen by anyone that is why I brought it up. Again thank you for taking the time to help. I do appreciate it.

#12 m0le

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Posted 30 April 2012 - 07:02 PM

What you are posting is not sensitive and will not be particularly useful to hackers. Hackers target large amounts of account data and won't be combing through the forums here (or anywhere else) looking for a ulnerability. It's not worth their while. The malware writers don't like these forums but they attack the site not the users. If you want to remove anything such as your name then replace it with three Xs and let me know and I will edit your posts to now. No problem.

We'll get this sorted out and then we can return to the problem at hand. :thumbup2:
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#13 beebop84

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Posted 03 May 2012 - 03:19 PM

Cool and I would like to edit my name out but I

#14 m0le

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Posted 03 May 2012 - 06:06 PM

Your post stopped halfway through a sentence. I will edit your name on your previous posts now.
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#15 beebop84

beebop84
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Posted 04 May 2012 - 08:01 AM

Thanks. I sent another post immediatley after and it just kept loading.




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