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#1 jastin

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Posted 17 April 2012 - 05:34 PM

My computer is blue screening at startup, Posted Image

I started in save mode and ran bluescreenview
Here are the results:

==================================================
Dump File : Mini041712-10.dmp
Crash Time : 4/17/2012 6:22:09 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xf72f471d
Parameter 3 : 0xae0a7580
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+1819f
Stack Address 2 : mbam.sys+b4a
Stack Address 3 : fltMgr.sys+118ff
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini041712-10.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini041712-09.dmp
Crash Time : 4/17/2012 5:46:27 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xf72f471d
Parameter 3 : 0xa8575580
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+1819f
Stack Address 2 : mbam.sys+b4a
Stack Address 3 : fltMgr.sys+118ff
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini041712-09.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini041712-08.dmp
Crash Time : 4/17/2012 5:43:51 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xf72f471d
Parameter 3 : 0xa9c51580
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+1819f
Stack Address 2 : mbam.sys+b4a
Stack Address 3 : fltMgr.sys+118ff
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini041712-08.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini041712-07.dmp
Crash Time : 4/17/2012 5:41:21 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xf72f471d
Parameter 3 : 0xa9aad580
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+1819f
Stack Address 2 : mbam.sys+b4a
Stack Address 3 : fltMgr.sys+118ff
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini041712-07.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini041712-06.dmp
Crash Time : 4/17/2012 5:35:05 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xf72f471d
Parameter 3 : 0xa9b79580
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+1819f
Stack Address 2 : mbam.sys+b4a
Stack Address 3 : fltMgr.sys+118ff
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini041712-06.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini041712-05.dmp
Crash Time : 4/17/2012 5:30:58 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x805e1cc7
Parameter 3 : 0xf71a4c74
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+10acc7
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6165 (xpsp_sp3_gdr.111025-1629)
Processor : 32-bit
Crash Address : ntoskrnl.exe+10acc7
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini041712-05.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini041712-03.dmp
Crash Time : 4/17/2012 5:23:41 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xf72f471d
Parameter 3 : 0xa98fc580
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+1819f
Stack Address 2 : mbam.sys+b4a
Stack Address 3 : fltMgr.sys+118ff
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini041712-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini041712-02.dmp
Crash Time : 4/17/2012 2:35:16 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xf72f471d
Parameter 3 : 0xaaae8580
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+1819f
Stack Address 2 : mbam.sys+b4a
Stack Address 3 : fltMgr.sys+118ff
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini041712-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini041712-01.dmp
Crash Time : 4/17/2012 2:20:03 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xf72f471d
Parameter 3 : 0xa9678580
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+1819f
Stack Address 2 : mbam.sys+b4a
Stack Address 3 : fltMgr.sys+118ff
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini041712-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini040912-02.dmp
Crash Time : 4/9/2012 12:54:43 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xf72f471d
Parameter 3 : 0xa4e1d580
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+1819f
Stack Address 2 : mbam.sys+b4a
Stack Address 3 : fltMgr.sys+118ff
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini040912-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini040912-01.dmp
Crash Time : 4/9/2012 12:46:54 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xf72f471d
Parameter 3 : 0xadd65580
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+1819f
Stack Address 2 : mbam.sys+b4a
Stack Address 3 : fltMgr.sys+118ff
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini040912-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini040712-01.dmp
Crash Time : 4/7/2012 2:27:59 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xa2fabb4a
Parameter 2 : 0x00000001
Parameter 3 : 0xbf89a919
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+9a919
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.6178 (xpsp_sp3_gdr.111123-1620)
Processor : 32-bit
Crash Address : win32k.sys+9a919
Stack Address 1 : win32k.sys+9b2df
Stack Address 2 : win32k.sys+9bbb3
Stack Address 3 : win32k.sys+6dd3a
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini040712-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini030612-02.dmp
Crash Time : 3/6/2012 6:08:06 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xf72f471d
Parameter 3 : 0xaa02b554
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+1819f
Stack Address 2 : mbam.sys+b4a
Stack Address 3 : fltMgr.sys+118ff
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini030612-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

==================================================
Dump File : Mini030612-01.dmp
Crash Time : 3/6/2012 5:56:55 PM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xf72f471d
Parameter 3 : 0xa9077554
Parameter 4 : 0x00000000
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+a71d
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+1819f
Stack Address 2 : mbam.sys+b4a
Stack Address 3 : fltMgr.sys+118ff
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini030612-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 94,208
==================================================

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#2 hamluis

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Posted 17 April 2012 - 05:59 PM

FWIW: http://www.personalcomputerfixes.com/general-errors/how-to-prevent-fltmgr-sys-blue-screen-errors/ , disregard Step 3 and ignore any data about "registry cleaners.

Since you just completed a session in the Malware logs forum...I suspect that you have some damaged files.

I would try to run the chkdsk /r command, as a first step.

My second step would be to run sfc /scannow, How To Use Sfc.exe To Repair System Files - http://www.bleepingcomputer.com/forums/topic43051.html .

Louis

#3 AustrAlien

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Posted 17 April 2012 - 10:41 PM

Crash Address : atapi.sys+a71d
Stack Address 1 : ntoskrnl.exe+1819f
Stack Address 2 : mbam.sys+b4a <<< Malwarebytes Antimalware
Stack Address 3 : fltMgr.sys+118ff

MBAM is likely to be the source of your problem on startup.
  • Un-install MBAM and test by starting the system normally.
    Does that fix the problem?

Edited by AustrAlien, 17 April 2012 - 10:42 PM.

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