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firefox uncooperative


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2 replies to this topic

#1 dudesmith65

dudesmith65

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Posted 17 April 2012 - 01:01 PM

hello! i have been having trouble with my firefox for some time now. changes to the browser settings do not take, pages are slow to load and sometimes do not load at all. have to reload pages over and over again to view content. hijack this showed error during scan the first time, then the report page failed to load so i am not sure if it is working. internet connection resets a lot. computer changes itself a lot and i cant make changes. i feel as if someone has gotten deep in? any ideas would be helpful. here is a running process list:
Security Task ManagerComputer GRUNT, User Owner, 4/17/2012 10:37:36 AM

Name Rating PID CPU Memory Active File Type Start Title, Description Company : product
Afa Card Reader Service 66% 1508 1.1 MB C:\WINDOWS\system32\afasrv32.exe Service 10:06:14 AM during system start-up -
NVIDIA Update Service Daemon 65% 1052 6.2 MB C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe Service 10:06:18 AM during system start-up NVIDIA Settings Update Manager service, used to check new updates from NVIDIA server. NVIDIA Corporation : NVIDIA Update Components
ShellExecuteHook 62% C:\Program Files\SUPERAntiSpyware\SASSEH.DLL DLL when programs start ShellExecuteHook.SABShellExecuteHook.1 (monitors program starts) SuperAdBlocker.com : SuperAntiSpyware
GrooveShellExtensions Module 60% C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll Internet when Internet Explorer starts Groove GFS Browser Helper (Browser Extension) Microsoft Corporation : GrooveShellExtensions Module
PnkBstrA 50% 1064 2.5 MB C:\WINDOWS\system32\PnkBstrA.exe Service 10:06:19 AM during system start-up PunkBuster Service Component [v1034] http://www.evenbalance.com Even Balance, Inc. :
GrooveShellExtensions Module 48% C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll DLL when programs start Groove GFS Stub Execution Hook · Groove GFS Stub Execution Hook (monitors program starts) Microsoft Corporation : GrooveShellExtensions Module
Java™ Platform SE binary 48% C:\Program Files\Java\jre6\bin\jp2ssv.dll Internet when Internet Explorer starts Java™ Plug-In 2 SSV Helper (Browser Extension) Sun Microsystems, Inc. : Java™ Platform SE 6 U24
GrooveMonitor Utility 43% 828 0.8 MB C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe Program 10:06:51 AM when Windows starts, Registry: Machine\Run Microsoft Corporation : GrooveMonitor Utility
AMD Processor Driver 39% C:\WINDOWS\system32\DRIVERS\AmdK8.sys Driver during system start AMD Processor Driver Advanced Micro Devices : AMD Processor Driver
Video Advantage PCI 39% C:\WINDOWS\system32\drivers\cx88vid.sys Driver during system start-up CxVCap, Video Capture Driver, Official Build Conexant Systems, Inc. : cx88vid.sys
Video Advantage PCI Crossbar 39% C:\WINDOWS\system32\drivers\CX88XBAR.sys Driver during system start-up CxXBar, Crossbar Driver, Official Build Conexant Systems, Inc. : cx88xbar.sys
NVIDIA nForce Networking Controller Driver 39% C:\WINDOWS\system32\DRIVERS\nvefd2k.sys Driver manual NVIDIA Networking Function Driver. NVIDIA Corporation : NVENETFD
Padus ASPI Shell 39% C:\WINDOWS\system32\drivers\pfc.sys Driver manual Padus® ASPI Shell Padus, Inc. : Padus® ASPI Shell
Trident Analog Video 39% C:\WINDOWS\system32\DRIVERS\TridVid.sys Driver manual Trident Video USB Driver Trident Multimedia Technologies Co.,Ltd : TV Master
Plugin Container for Firefox 37% 2536 25.2 MB 0:01 C:\Program Files\Mozilla Firefox\plugin-container.exe Program 10:11:24 AM by Firefox Mozilla Corporation : Firefox
SAS Core Service 37% 1496 2.4 MB C:\Program Files\SUPERAntiSpyware\SASCORE.EXE Service 10:06:14 AM during system start-up SUPERAntiSpyware Core Service SuperAdBlocker.com : Core Service
Java™ Quick Starter binary 35% C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll Internet when Internet Explorer starts JQSIEStartDetectorImpl · ieplugin.JQSIEStartDetectorImpl.1 (Browser Extension) Sun Microsystems, Inc. : Java™ Platform SE 6 U24
Adobe Acrobat 8 Professional 32% C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll Internet when Internet Explorer starts Adobe PDF Toolbar for Internet Explorer - Adobe.AcroIEToolbarHelper.1 (Browser Extension) Adobe Systems, Incorporated : Adobe PDF Toolbar for IE www.adobe.com
ESET Service 25% 1552 16% 70.7 MB 0:14 C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe Service 10:06:14 AM during system start-up ESET Service ESET, spol. s r.o. : ESET Smart Security
wsimd Service 24% C:\WINDOWS\system32\DRIVERS\wsimd.sys Driver manual WN111v2 - Wireless Intermediate Miniport Driver Atheros Communications, Inc. : Wireless Intermediate Miniport Driver
Advanced SystemCare Service 5 22% 500 2.2 MB C:\Program Files\IObit\Advanced SystemCare 5\ASCService.exe Service 10:06:05 AM during system start-up Advanced SystemCare Service IObit Information Technology : Advanced SystemCare
AVSFirewall Service 22% 1520 9.3 MB 0:01 C:\Program Files\AVS4YOU\AVSFirewall\AVSFirewallService.exe Service 10:06:14 AM during system start-up AVSFirewall3 service Online Media Technologies Ltd. : AVSFirewallService3
NVIDIA Driver Helper Service 22% 316 6.6 MB C:\WINDOWS\system32\nvsvc32.exe Service 10:06:16 AM during system start-up NVIDIA Driver Helper Service, Version 295.73 NVIDIA Corporation : NVIDIA Driver Helper Service, Version 295.73
AVSNDISIMMP 20% C:\WINDOWS\system32\DRIVERS\AVSNDISIMDriver.sys Driver manual AVSNDISIMDriver Online Media Technologies Ltd. : AVSNDISIMDriver
AVSRegMonDrv 20% C:\Program Files\AVS4YOU\AVSFirewall\AVSRegMonDrv.sys Driver during system start AVSRegMonDrv Online Media Technologies Ltd. : AVSRegMonDrv
AVSTDIFilterDriver 20% C:\Program Files\AVS4YOU\AVSFirewall\AVSTDIFilterDrv.sys Driver during system start after tcpip AVSTDIFilterDrv Online Media Technologies Ltd. : AVSTDIFilterDriver
NetGroup Packet Filter Driver 20% C:\WINDOWS\system32\drivers\npf.sys Driver during system start-up npf.sys (NT5/6 x86) Kernel Driver CACE Technologies, Inc. : WinPcap
Protected Folder filter driver 20% C:\Program Files\IObit\Protected Folder\pffilter.sys Driver during system start-up PfFilter IObit Information Technology : Protected Folder
SASDIFSV.SYS 20% C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS Driver during system start SASDIFSV Support.com, Inc. : SUPERAntiSpyware
SASKUTIL.SYS 20% C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS Driver during system start SASKUTIL Support.com, Inc. : SUPERAntiSpyware
Adobe Reader 9.2 20% C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll Internet when Internet Explorer starts Adobe PDF Helper for Internet Explorer - AcroIEHelperStub · AcroIEHelperShim.AcroIEHelperShimObj.1 (Browser Extension) Adobe Systems, Incorporated : AcroIEHelperShim Library www.adobe.com
AnyDVD 19% C:\WINDOWS\system32\Drivers\AnyDVD.sys Driver manual AnyDVD Filter Driver - 20120309141211 SlySoft, Inc. : AnyDVD www.slysoft.com
ElbyCDIO Driver 19% C:\WINDOWS\system32\Drivers\ElbyCDIO.sys Driver during system start AnyDVD - ElbyCD Windows NT/2000/XP I/O driver Elaborate Bytes AG : CDRTools www.slysoft.com
ATK0110 ACPI UTILITY 19% C:\WINDOWS\system32\DRIVERS\ASACPI.sys Driver manual ATK0110 ACPI Utility : ATK0110 ACPI Utility
SUPERAntiSpyware Application 16% 2772 1.5 MB 0:23 C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe Taskicon 10:06:52 AM when Windows starts, Registry: User\Run SUPERAntiSpyware 5.0.1146, Core: 8467 Trace: 6279 (04/17/2012) SuperAdBlocker.com : SUPERAntiSpyware
Firefox 14% 3732 122.0 MB 2:02 C:\Program Files\Mozilla Firefox\firefox.exe Program 10:10:48 AM by Windows Explorer Posting New Topic - BleepingComputer.com - Mozilla Firefox Mozilla Corporation : Firefox
Service for Realtek AC97 Audio (WDM) 14% C:\WINDOWS\system32\drivers\ALCXWDM.SYS Driver manual Realtek AC'97 Audio Driver (WDM) Realtek Semiconductor Corp. : Windows ® WDM driver for Realtek AC'97 Audio(HRTF data Copyright 1994 by MIT Media Lab)
Logitech USB Monitor Filter 14% C:\WINDOWS\system32\drivers\lvusbsta.sys Driver manual USB Statistic Driver Logitech Inc. : Logitech QuickCam
NVIDIA® nForce™ IDE Performance Driver 14% C:\WINDOWS\system32\DRIVERS\nvatabus.sys Driver during boot nvatabus NVIDIA Corporation : NVIDIA nForce™ IDE Driver
NVIDIA Disk Cache Filter Driver 14% C:\WINDOWS\system32\DRIVERS\nvcchflt.sys Driver during boot NVIDIA® nForce™ Cache Filter Driver NVIDIA Corporation : NVIDIA nForce™ Cache Filter Driver
Service for NVIDIA® nForce™ MIDI UART 14% C:\WINDOWS\system32\drivers\nvmpu401.sys Driver manual NVIDIA® nForce™ MPU401 Driver NVIDIA Corporation : NVIDIA nForce™ Audio Driver
Logitech QuickCam Communicate 14% C:\WINDOWS\system32\DRIVERS\LVCM.sys Driver manual Video Minidriver Logitech Inc. : Logitech QuickCam
Immersion's HID USB Driver (FF32) 14% C:\WINDOWS\system32\DRIVERS\SaiIFF32.sys Driver manual Immersion FF Driver Saitek : Configuration Software
NETGEAR WN111v2 USB2.0 Wireless Card Service 14% C:\WINDOWS\system32\DRIVERS\WN111v2.sys Driver manual Atheros Extensible Wireless LAN device driver Atheros Communications, Inc. : Driver for Atheros OTUS Network Adapter
VideoAdvantage USB 11% C:\WINDOWS\system32\drivers\StkMini.sys Driver manual Syntek Universal Serial Bus 2.0 Video Mini Driver Syntek America Inc. : Syntek Universal Serial Bus 2.0 Video Mini Driver
VideoAdvantage Still Image 11% C:\WINDOWS\system32\drivers\StkScan.sys Driver manual Syntek Universal Serial Bus 2.0 Still Image Driver Syntek America Inc. : Syntek Universal Serial Bus 2.0 Still Image Driver
CTF Loader 10% 2780 3.3 MB C:\WINDOWS\system32\ctfmon.exe Program 10:06:52 AM when Windows starts, Registry: User\Run Microsoft Corporation : Microsoft® Windows® Operating System
@C:\Program Files\Nero\Update\NASvc.exe,-200 8% 2020 4.9 MB C:\Program Files\Nero\Update\NASvc.exe Service 10:06:16 AM during system start-up after RPCSS @C:\Program Files\Nero\Update\NASvc.exe,-201 Nero AG : NeroUpdate www.nero.com
Microsoft Office Groove Audit Service 8% C:\Program Files\Microsoft Office\Office12\GrooveAuditService.exe Service manual Groove Audit Service Microsoft Corporation : Groove Audit Service
Remote Procedure Call (RPC) 5% 628 4.3 MB C:\WINDOWS\system32\svchost.exe Service 10:06:10 AM during system start-up Provides the endpoint mapper and other miscellaneous RPC services. Microsoft Corporation : Microsoft® Windows® Operating System
Windows NT Session Manager 3% 1192 0.4 MB C:\WINDOWS\System32\smss.exe Program 10:05:51 AM by System Microsoft Corporation : Microsoft® Windows® Operating System
Client Server Runtime Process 3% 2032 3.7 MB 0:08 C:\WINDOWS\system32\csrss.exe Program 10:05:56 AM by Windows NT Session Manager Microsoft Corporation : Microsoft® Windows® Operating System
Windows NT Logon Application 3% 216 4.5 MB 0:01 C:\WINDOWS\system32\winlogon.exe Program 10:05:59 AM by Windows NT Session Manager Microsoft Corporation : Microsoft® Windows® Operating System
Run a DLL as an App 3% 2832 1.8 MB C:\WINDOWS\system32\rundll32.exe Program 10:06:53 AM NVIDIA TwinView Window Microsoft Corporation : Microsoft® Windows® Operating System
Event Log, Plug and Play 3% 308 3.5 MB 0:02 C:\WINDOWS\system32\services.exe Service 10:06:02 AM during system start-up by Windows NT Logon Application Enables event log messages issued by Windows-based programs and components to be viewed in Event Viewer. * Enables a computer to recognize and adapt to hardware changes with little or no user input. Microsoft Corporation : Microsoft® Windows® Operating System
Security Accounts Manager 3% 304 1.6 MB 0:01 C:\WINDOWS\system32\lsass.exe Service 10:06:02 AM during system start-up by Windows NT Logon Application after RPCSS Stores security information for local user accounts. Microsoft Corporation : Microsoft® Windows® Operating System
DCOM Server Process Launcher 3% 580 3.5 MB C:\WINDOWS\system32\svchost.exe Service 10:06:09 AM during system start-up Provides launch functionality for DCOM services. Microsoft Corporation : Microsoft® Windows® Operating System
Windows Audio, Background Intelligent Transfer Service, CryptSvc, DHCP Client, COM+ Event System, HID Input Service, Network Connections, Remote Access Connection Manager, Windows Firewall/Internet Connection Sharing (ICS), Shell Hardware Detection, System Restore Service, Telephony, Themes, Windows Management Instrumentation, Security Center, Automatic Updates, Wireless Zero Configuration 3% 668 23.0 MB 0:01 C:\WINDOWS\System32\svchost.exe Service 10:06:11 AM during system start-up after PlugPlay,RpcSs Tcpip,Afd,NetBT Tapisrv Netman,WinMgmt RpcSs,winmgmt RpcSs,Ndisuio Manages audio devices for Windows-based programs. * Transfers data between clients and servers in the background. * Provides three management services: Catalog Database Service, which confirms the signatures of Windows files; Protected Root Service, which adds and removes Trusted Root Certification Authority certificates from this computer; and Key Service, which helps enroll this computer for certificates. * Manages network configuration by registering and updating IP addresses and DNS names. * Supports System Event Notification Service (SENS), which provides automatic distribution of events to subscribing Component Object Model (COM) components. Microsoft Corporation : Microsoft® Windows® Operating System
Task Scheduler 3% 1388 4.7 MB C:\WINDOWS\System32\svchost.exe Service 10:06:13 AM during system start-up after RpcSs Enables a user to configure and schedule automated tasks on this computer. If this service is stopped, these tasks will not be run at their scheduled times. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation : Microsoft® Windows® Operating System
Print Spooler 3% 1428 7.0 MB C:\WINDOWS\system32\spoolsv.exe Service 10:06:14 AM during system start-up after RPCSS Loads files to memory for later printing. Microsoft Corporation : Microsoft® Windows® Operating System
Windows Image Acquisition (WIA) 3% 724 4.5 MB C:\WINDOWS\system32\svchost.exe Service 10:06:19 AM during system start-up after RpcSs Provides image acquisition services for scanners and cameras. Microsoft Corporation : Microsoft® Windows® Operating System
Application Layer Gateway Service 3% 1324 3.2 MB C:\WINDOWS\System32\alg.exe Service 10:08:20 AM manual Provides support for 3rd party protocol plug-ins for Internet Connection Sharing and the Windows Firewall. Microsoft Corporation : Microsoft® Windows® Operating System
NVIDIA Display Properties Extension 2% C:\WINDOWS\system32\NvCpl.dll Program when Windows starts, Registry: Machine\Run NvCplDaemon (not active) NVIDIA Corporation : NVIDIA Windows Display driver, Version 295.73
NVIDIA Media Center Library 2% C:\WINDOWS\system32\NvMCTray.dll Program when Windows starts, Registry: Machine\Run NvMediaCenter (not active) NVIDIA Corporation : NVIDIA Media Center Library
NVIDIA nView Wizard, Version 136.18 2% C:\Program Files\NVIDIA Corporation\nview\nwiz.exe Program when Windows starts, Registry: Machine\Run nwiz (not active) NVIDIA Corporation : NVIDIA nView Wizard, Version 136.18
System idle 2% System idle Program Windows idle process Microsoft : Windows
System 2% 4 0.2 MB 0:48 System Program Windows system process Microsoft : Windows
NT Disk Manager Startup Driver 2% C:\WINDOWS\system32\drivers\dmboot.sys Driver started disabled dmboot Microsoft Corp., Veritas Software : VERITAS® NT Disk Manager
Logical Disk Manager Driver 2% C:\WINDOWS\System32\drivers\dmio.sys Driver during boot NT Disk Manager I/O Driver Microsoft Corp., Veritas Software : VERITAS® NT Disk Manager
NT Disk Manager Startup Driver 2% C:\WINDOWS\System32\drivers\dmload.sys Driver during boot dmload Microsoft Corp., Veritas Software. : Logical Disk Manager for Windows NT
nv 2% C:\WINDOWS\system32\DRIVERS\nv4_mini.sys Driver manual NVIDIA Windows XP Miniport Driver, Version 295.73 NVIDIA Corporation : NVIDIA Windows XP Miniport Driver, Version 295.73
FLEXnet Licensing Service 1% C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe Service started disabled This service performs licensing functions on behalf of FLEXnet enabled products. Macrovision Europe Ltd. : FLEXnet Publisher (32 bit)
Microsoft ACPI Driver 0% C:\WINDOWS\system32\DRIVERS\ACPI.sys Driver during boot ACPI Driver for NT Microsoft Corporation : Microsoft® Windows® Operating System
Audio Stub Driver 0% C:\WINDOWS\system32\DRIVERS\audstub.sys Driver manual AudStub Driver Microsoft Corporation : Microsoft® Windows® Operating System
BEEP Driver 0% C:\WINDOWS\system32\drivers\Beep.sys Driver during system start Beep Microsoft Corporation : Microsoft® Windows® Operating System
CD-ROM File System Driver 0% C:\WINDOWS\system32\drivers\Cdfs.sys Driver started disabled after +SCSI CDROM Class Cdfs Microsoft Corporation : Microsoft® Windows® Operating System
CD-ROM Driver 0% C:\WINDOWS\system32\DRIVERS\cdrom.sys Driver during system start after +SCSI miniport SCSI CD-ROM Driver Microsoft Corporation : Microsoft® Windows® Operating System
Disk Driver 0% C:\WINDOWS\system32\DRIVERS\disk.sys Driver during boot after +SCSI miniport PnP Disk Driver Microsoft Corporation : Microsoft® Windows® Operating System
Floppy Disk Controller Driver 0% C:\WINDOWS\system32\DRIVERS\fdc.sys Driver manual Floppy Disk Controller Driver Microsoft Corporation : Microsoft® Windows® Operating System
FIPS Crypto Driver 0% C:\WINDOWS\system32\drivers\Fips.sys Driver during system start Fips Microsoft Corporation : Microsoft® Windows® Operating System
Floppy Disk Driver 0% C:\WINDOWS\system32\DRIVERS\flpydisk.sys Driver manual Floppy Driver Microsoft Corporation : Microsoft® Windows® Operating System
Volume Manager Driver 0% C:\WINDOWS\system32\DRIVERS\ftdisk.sys Driver during boot FT Disk Driver Microsoft Corporation : Microsoft® Windows® Operating System
Game Port Enumerator 0% C:\WINDOWS\system32\DRIVERS\gameenum.sys Driver manual Game Port Enumerator Microsoft Corporation : Microsoft® Windows® Operating System
Microsoft HID Class Driver 0% C:\WINDOWS\system32\DRIVERS\hidusb.sys Driver manual USB Miniport Driver for Input Devices Microsoft Corporation : Microsoft® Windows® Operating System
i8042 Keyboard and PS/2 Mouse Port Driver 0% C:\WINDOWS\system32\DRIVERS\i8042prt.sys Driver during system start i8042 Port Driver Microsoft Corporation : Microsoft® Windows® Operating System
CD-Burning Filter Driver 0% C:\WINDOWS\system32\DRIVERS\imapi.sys Driver during system start IMAPI Kernel Driver Microsoft Corporation : Microsoft® Windows® Operating System
PnP ISA/EISA Bus Driver 0% C:\WINDOWS\system32\DRIVERS\isapnp.sys Driver during boot PNP ISA Bus Driver Microsoft Corporation : Microsoft® Windows® Operating System
Keyboard Class Driver 0% C:\WINDOWS\system32\DRIVERS\kbdclass.sys Driver during system start Keyboard Class Driver Microsoft Corporation : Microsoft® Windows® Operating System
Keyboard HID Driver 0% C:\WINDOWS\system32\DRIVERS\kbdhid.sys Driver during system start HID Mouse Filter Driver Microsoft Corporation : Microsoft® Windows® Operating System
Kernel Security Support Provider Interface 0% C:\WINDOWS\system32\drivers\KSecDD.sys Driver during boot KSecDD Microsoft Corporation : Microsoft® Windows® Operating System
Frame buffer simulator 0% C:\WINDOWS\system32\drivers\mnmdd.sys Driver during system start mnmdd Microsoft Corporation : Microsoft® Windows® Operating System
Mouse Class Driver 0% C:\WINDOWS\system32\DRIVERS\mouclass.sys Driver during system start Mouse Class Driver Microsoft Corporation : Microsoft® Windows® Operating System
Mouse HID Driver 0% C:\WINDOWS\system32\DRIVERS\mouhid.sys Driver manual HID Mouse Filter Driver Microsoft Corporation : Microsoft® Windows® Operating System
Mount Manager 0% C:\WINDOWS\system32\drivers\MountMgr.sys Driver during boot MountMgr Microsoft Corporation : Microsoft® Windows® Operating System
Mailslot driver 0% C:\WINDOWS\system32\drivers\Msfs.sys Driver during system start Msfs Microsoft Corporation : Microsoft® Windows® Operating System
Microsoft System Management BIOS Driver 0% C:\WINDOWS\system32\DRIVERS\mssmbios.sys Driver manual System Management BIOS Driver Microsoft Corporation : Microsoft® Windows® Operating System
NDIS System Driver 0% C:\WINDOWS\system32\drivers\NDIS.sys Driver during boot NDIS 5.1 wrapper driver Microsoft Corporation : Microsoft® Windows® Operating System
NDIS Proxy 0% C:\WINDOWS\system32\drivers\NDProxy.sys Driver manual NDIS Proxy Microsoft Corporation : Microsoft® Windows® Operating System
1394 Net Driver 0% C:\WINDOWS\system32\DRIVERS\nic1394.sys Driver manual IEEE1394 Ndis Miniport and Call Manager Microsoft Corporation : Microsoft® Windows® Operating System
NPFS Driver 0% C:\WINDOWS\system32\drivers\Npfs.sys Driver during system start Npfs Microsoft Corporation : Microsoft® Windows® Operating System
NT File System Driver 0% C:\WINDOWS\system32\drivers\Ntfs.sys Driver started disabled Ntfs Microsoft Corporation : Microsoft® Windows® Operating System
NULL Driver 0% C:\WINDOWS\system32\drivers\Null.sys Driver during system start Null Microsoft Corporation : Microsoft® Windows® Operating System
Texas Instruments OHCI Compliant IEEE 1394 Host Controller 0% C:\WINDOWS\system32\DRIVERS\ohci1394.sys Driver during boot 1394 OpenHCI Port Driver Microsoft Corporation : Microsoft® Windows® Operating System
Parallel port driver 0% C:\WINDOWS\system32\DRIVERS\parport.sys Driver manual Parallel Port Driver Microsoft Corporation : Microsoft® Windows® Operating System
Partition Manager 0% C:\WINDOWS\system32\drivers\PartMgr.sys Driver during boot PartMgr Microsoft Corporation : Microsoft® Windows® Operating System
VDM Parallel Driver 0% C:\WINDOWS\system32\drivers\ParVdm.sys Driver during system start-up after Parport,+Parallel arbitrator ParVdm Microsoft Corporation : Microsoft® Windows® Operating System
PCI Bus Driver 0% C:\WINDOWS\system32\DRIVERS\pci.sys Driver during boot NT Plug and Play PCI Enumerator Microsoft Corporation : Microsoft® Windows® Operating System
RDP Miniport 0% C:\WINDOWS\system32\DRIVERS\RDPCDD.sys Driver during system start RDPCDD Microsoft Corporation : Microsoft® Windows® Operating System
Terminal Server Device Redirector Driver 0% C:\WINDOWS\system32\DRIVERS\rdpdr.sys Driver manual Microsoft RDP Device redirector Microsoft Corporation : Microsoft® Windows® Operating System
Digital CD Audio Playback Filter Driver 0% C:\WINDOWS\system32\DRIVERS\redbook.sys Driver during system start Redbook Audio Filter Driver Microsoft Corporation : Microsoft® Windows® Operating System
Serenum Filter Driver 0% C:\WINDOWS\system32\DRIVERS\serenum.sys Driver manual Serial Port Enumerator Microsoft Corporation : Microsoft® Windows® Operating System
Serial port driver 0% C:\WINDOWS\system32\DRIVERS\serial.sys Driver during system start Serial Device Driver Microsoft Corporation : Microsoft® Windows® Operating System
System Restore Filter Driver 0% C:\WINDOWS\system32\DRIVERS\sr.sys Driver during boot System Restore Filesystem Filter Driver Microsoft Corporation : Microsoft® Windows® Operating System
Software Bus Driver 0% C:\WINDOWS\system32\DRIVERS\swenum.sys Driver manual Plug and Play Software Device Enumerator Microsoft Corporation : Microsoft® Windows® Operating System
Microsoft Kernel System Audio Device 0% C:\WINDOWS\system32\drivers\sysaudio.sys Driver manual System Audio WDM Filter Microsoft Corporation : Microsoft® Windows® Operating System
Terminal Device Driver 0% C:\WINDOWS\system32\DRIVERS\termdd.sys Driver during system start Terminal Server Driver Microsoft Corporation : Microsoft® Windows® Operating System
Microcode Update Driver 0% C:\WINDOWS\system32\DRIVERS\update.sys Driver manual Update Driver Microsoft Corporation : Microsoft® Windows® Operating System
USB Audio Driver (WDM) 0% C:\WINDOWS\system32\drivers\usbaudio.sys Driver manual USB Audio Class Driver Microsoft Corporation : Microsoft® Windows® Operating System
Microsoft USB Generic Parent Driver 0% C:\WINDOWS\system32\DRIVERS\usbccgp.sys Driver manual USB Common Class Generic Parent Driver Microsoft Corporation : Microsoft® Windows® Operating System
Microsoft USB 2.0 Enhanced Host Controller Miniport Driver 0% C:\WINDOWS\system32\DRIVERS\usbehci.sys Driver manual EHCI eUSB Miniport Driver Microsoft Corporation : Microsoft® Windows® Operating System
Microsoft USB Standard Hub Driver 0% C:\WINDOWS\system32\DRIVERS\usbhub.sys Driver manual Default Hub Driver for USB Microsoft Corporation : Microsoft® Windows® Operating System
Microsoft USB Open Host Controller Miniport Driver 0% C:\WINDOWS\system32\DRIVERS\usbohci.sys Driver manual OHCI USB Miniport Driver Microsoft Corporation : Microsoft® Windows® Operating System
VgaSave 0% C:\WINDOWS\System32\drivers\vga.sys Driver during system start VGA/Super VGA Video Driver Microsoft Corporation : Microsoft® Windows® Operating System
Volume Shadow Copy Driver 0% C:\WINDOWS\system32\drivers\VolSnap.sys Driver during boot VolSnap Microsoft Corporation : Microsoft® Windows® Operating System
Microsoft WINMM WDM Audio Compatibility Driver 0% C:\WINDOWS\system32\drivers\wdmaud.sys Driver manual MMSYSTEM Wave/Midi API mapper Microsoft Corporation : Microsoft® Windows® Operating System
Windows Socket 2.0 Non-IFS Service Provider Support Environment 0% C:\WINDOWS\System32\drivers\ws2ifsl.sys Driver during system start Winsock2 IFS Layer Microsoft Corporation : Microsoft® Windows® Operating System
jswscimd Service 0% C:\WINDOWS\system32\DRIVERS\jswscimd.sys Driver manual WN111v2 - Wireless Intermediate Miniport Driver Atheros Communications, Inc. : Wireless Intermediate Miniport Driver
AVS Firewall 0% 772 8.7 MB 0:06 C:\Program Files\AVS4YOU\AVSFirewall\AVSFirewall.exe Taskicon 10:06:50 AM when Windows starts, Registry: Machine\Run GDI+ Window, AVS Firewall - www.avs4you.com Online Media Technologies Ltd. : AVS Firewall
Spy Protector 0% 1176 9.6 MB 0:01 C:\Program Files\Security Task Manager\SpyProtector.exe Taskicon 10:06:51 AM when Windows starts, Registry: Machine\Run A. & M. Neuber Software : Spy Protector
Advanced SystemCare 5 Tray 0% 2088 20.8 MB 0:01 C:\Program Files\IObit\Advanced SystemCare 5\ASCTray.exe Taskicon 10:06:51 AM when Windows starts, Registry: User\Run Advanced SystemCare V5 Tray, Advanced SystemCare, ActiveBoost: On IObit Information Technology : Advanced SystemCare 5 Tray
DNINDIS5 NDIS Protocol Driver 0% C:\WINDOWS\system32\DNINDIS5.SYS Driver manual WN111v2 - PCAUSA NDIS 5.0 Protocol Driver Printing Communications Assoc., Inc. (PCAUSA) : PCAUSA Rawether for Windows
Windows Presentation Foundation Font Cache 3.0.0.0 0% c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe Service manual Optimizes performance of Windows Presentation Foundation (WPF) applications by caching commonly used font data. WPF applications will start this service if it is not already running. It can be disabled, though doing so will degrade the performance of WPF applications. Flavor=Retail Microsoft Corporation : Microsoft® .NET Framework
Windows CardSpace 0% c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe Service started disabled Securely enables the creation, management, and disclosure of digital identities. Flavor=Retail Microsoft Corporation : Microsoft® .NET Framework
Net.Tcp Port Sharing Service 0% c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe Service started disabled Provides ability to share TCP ports over the net.tcp protocol. Flavor=Retail Microsoft Corporation : Microsoft® .NET Framework
Microsoft Office Diagnostics Service 0% C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE Service started disabled Run portions of Microsoft Office Diagnostics. Microsoft Corporation : Office Diagnostics Service
Saitek Hid Driver 0% C:\WINDOWS\system32\DRIVERS\SaiHFF32.sys Driver manual SaiHFF32 Saitek : Configuration Software
Windows Portable Device Shell Service Object 0% C:\WINDOWS\system32\WPDShServiceObj.dll Program when Windows starts, Registry: Machine\ShellServiceObjectDelayLoad WPDShServiceObj WPDShServiceObj Class (not active) Microsoft Corporation : Microsoft® Windows® Operating System
esihdrv 0% Driver manual Malwarebytes' Anti-Malware version 1.51.1.1800 Malwarebytes Corporation : Malwarebytes' Anti-Malware version 1.51.1.1800 www.malwarebytes.org
PDCOMP 0% Driver manual Malwarebytes' Anti-Malware version 1.51.1.1800 Malwarebytes Corporation : Malwarebytes' Anti-Malware version 1.51.1.1800 www.malwarebytes.org
PDFRAME 0% Driver manual Malwarebytes' Anti-Malware version 1.51.1.1800 Malwarebytes Corporation : Malwarebytes' Anti-Malware version 1.51.1.1800 www.malwarebytes.org
PDRELI 0% Driver manual Malwarebytes' Anti-Malware version 1.51.1.1800 Malwarebytes Corporation : Malwarebytes' Anti-Malware version 1.51.1.1800 www.malwarebytes.org
PDRFRAME 0% Driver manual Malwarebytes' Anti-Malware version 1.51.1.1800 Malwarebytes Corporation : Malwarebytes' Anti-Malware version 1.51.1.1800 www.malwarebytes.org
SABProcEnum 0% Driver manual Malwarebytes' Anti-Malware version 1.51.1.1800 Malwarebytes Corporation : Malwarebytes' Anti-Malware version 1.51.1.1800 www.malwarebytes.org
WDICA 0% Driver manual Malwarebytes' Anti-Malware version 1.51.1.1800 Malwarebytes Corporation : Malwarebytes' Anti-Malware version 1.51.1.1800 www.malwarebytes.org
ESET NOD32 Antivirus 0% C:\WINDOWS\system32\DRIVERS\eamon.sys Driver during system start-up Eset file on-access scanner - Amon monitor ESET, spol. s r.o. : ESET Smart Security
ESET NOD32 Antivirus 0% C:\WINDOWS\system32\DRIVERS\epfwtdir.sys Driver during system start after Tcpip EPFW Filter Driver - ESET Antivirus Network Redirector ESET, spol. s r.o. : ESET Smart Security
AVSNDISIM Service 0% C:\WINDOWS\system32\drivers\AVSNDISIMDriver.sys Driver manual AVSNDISIMDriver Online Media Technologies Ltd. : AVSNDISIMDriver
Atheros Configuration Service 0% C:\WINDOWS\system32\acs.exe Service started disabled Gives access to single sign on and a mechanism to communicate with the supplicant for security negotiation. Atheros : Atheros Configuration Service (ACS)
Direct Parallel Link Driver 0% C:\WINDOWS\system32\DRIVERS\ptilink.sys Driver manual Direct Parallel Link Driver (Parallel Technologies DirectParallel IO Library) Parallel Technologies, Inc. : Microsoft® Windows® Operating System
Ancillary Function Driver for WinSock 0% C:\WINDOWS\System32\drivers\afd.sys Driver during system start AFD Networking Support Environment Microsoft Corporation : Microsoft® Windows® Operating System
1394 ARP Client Protocol 0% C:\WINDOWS\system32\DRIVERS\arp1394.sys Driver manual after Tcpip 1394 ARP Client Protocol (IP/1394 Arp Client) Microsoft Corporation : Microsoft® Windows® Operating System
Microsoft Filesystem Filter Manager 0% C:\WINDOWS\system32\DRIVERS\fltMgr.sys Driver during boot File System Filter Manager Driver Microsoft Corporation : Microsoft® Windows® Operating System
Generic Packet Classifier 0% C:\WINDOWS\system32\DRIVERS\msgpc.sys Driver manual Generic Packet Classifier (MS General Packet Classifier) Microsoft Corporation : Microsoft® Windows® Operating System
IP Network Address Translator 0% C:\WINDOWS\system32\DRIVERS\ipnat.sys Driver manual after Tcpip IP Network Address Translator Microsoft Corporation : Microsoft® Windows® Operating System
IPSEC driver 0% C:\WINDOWS\system32\DRIVERS\ipsec.sys Driver during system start IPSEC driver (IPSec Driver) Microsoft Corporation : Microsoft® Windows® Operating System
Windows NT SMB Minirdr 0% C:\WINDOWS\system32\DRIVERS\mrxsmb.sys Driver during system start MRXSMB Microsoft Corporation : Microsoft® Windows® Operating System
Remote Access NDIS TAPI Driver 0% C:\WINDOWS\system32\DRIVERS\ndistapi.sys Driver manual Remote Access NDIS TAPI Driver (NDIS 3.0 connection wrapper driver) Microsoft Corporation : Microsoft® Windows® Operating System
NDIS Usermode I/O Protocol 0% C:\WINDOWS\system32\DRIVERS\ndisuio.sys Driver manual NDIS Usermode I/O Protocol (NDIS User mode I/O Driver) Microsoft Corporation : Microsoft® Windows® Operating System
Remote Access NDIS WAN Driver 0% C:\WINDOWS\system32\DRIVERS\ndiswan.sys Driver manual Remote Access NDIS WAN Driver (MS PPP Framing Driver (Strong Encryption)) Microsoft Corporation : Microsoft® Windows® Operating System
NetBIOS Interface 0% C:\WINDOWS\system32\DRIVERS\netbios.sys Driver during system start NetBIOS Interface (NetBIOS interface driver) Microsoft Corporation : Microsoft® Windows® Operating System
NetBios over Tcpip 0% C:\WINDOWS\system32\DRIVERS\netbt.sys Driver during system start after Tcpip NetBios over Tcpip (MBT Transport driver) Microsoft Corporation : Microsoft® Windows® Operating System
WAN Miniport (PPTP) 0% C:\WINDOWS\system32\DRIVERS\raspptp.sys Driver manual WAN Miniport (PPTP) (Peer-to-Peer Tunneling Protocol) Microsoft Corporation : Microsoft® Windows® Operating System
QoS Packet Scheduler 0% C:\WINDOWS\system32\DRIVERS\psched.sys Driver manual after Gpc QoS Packet Scheduler (MS QoS Packet Scheduler) Microsoft Corporation : Microsoft® Windows® Operating System
Remote Access Auto Connection Driver 0% C:\WINDOWS\system32\DRIVERS\rasacd.sys Driver during system start Remote Access Auto Connection Driver (RAS Automatic Connection Driver) Microsoft Corporation : Microsoft® Windows® Operating System
WAN Miniport (L2TP) 0% C:\WINDOWS\system32\DRIVERS\rasl2tp.sys Driver manual WAN Miniport (L2TP) (RAS L2TP mini-port/call-manager driver) Microsoft Corporation : Microsoft® Windows® Operating System
Remote Access PPPOE Driver 0% C:\WINDOWS\system32\DRIVERS\raspppoe.sys Driver manual Remote Access PPPOE Driver (RAS PPPoE mini-port/call-manager driver) Microsoft Corporation : Microsoft® Windows® Operating System
Direct Parallel 0% C:\WINDOWS\system32\DRIVERS\raspti.sys Driver manual Direct Parallel (PTI DirectParallel® mini-port/call-manager driver) Microsoft Corporation : Microsoft® Windows® Operating System
Redirected Drive Buffering SubSystem Driver 0% C:\WINDOWS\system32\DRIVERS\rdbss.sys Driver during system start Rdbss Microsoft Corporation : Microsoft® Windows® Operating System
TCP/IP Protocol Driver 0% C:\WINDOWS\system32\DRIVERS\tcpip.sys Driver during system start after IPSec TCP/IP Protocol Driver Microsoft Corporation : Microsoft® Windows® Operating System
Remote Access IP ARP Driver 0% C:\WINDOWS\system32\DRIVERS\wanarp.sys Driver manual Remote Access IP ARP Driver (MS Remote Access and Routing ARP Driver) Microsoft Corporation : Microsoft® Windows® Operating System
AliIde 0% C:\WINDOWS\System32\Drivers\AliIde.sys Driver started disabled System Bus Extender -
##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## 0% C:\Program Files\Bonjour\mDNSResponder.exe Service started disabled after Tcpip ##Id_String2.6844F930_1628_4223_B5CC_5BB94B879762## Apple Computer, Inc. : Bonjour
CmdIde 0% C:\WINDOWS\System32\Drivers\CmdIde.sys Driver started disabled System Bus Extender -
Diskeeper 0% C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe Service started disabled after RPCSS Controls the Windows Diskeeper Service Diskeeper Corporation : Diskeeper ™ Disk Defragmenter www.diskeeper.com
IntelIde 0% C:\WINDOWS\System32\Drivers\IntelIde.sys Driver started disabled System Bus Extender -
Jumpstart Wifi Protected Setup 0% C:\Program Files\NETGEAR\WN111v2\jswpsapi.exe Service started disabled after RPCSS Provides support for running Jumpstart Wifi Protected Setup Atheros Communications, Inc. : JumpStart
lbrtfdc 0% C:\WINDOWS\System32\Drivers\lbrtfdc.sys Driver during system start System Bus Extender -
PCIIde 0% C:\WINDOWS\System32\Drivers\PciIde.sys Driver started disabled System Bus Extender -
TosIde 0% C:\WINDOWS\System32\Drivers\TosIde.sys Driver started disabled System Bus Extender -
ViaIde 0% C:\WINDOWS\System32\Drivers\ViaIde.sys Driver started disabled System Bus Extender -
Machine Debug Manager 0% C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe Service started disabled after RPCSS Supports local and remote debugging for Visual Studio and script debuggers. If this service is stopped, the debuggers will not function properly. Microsoft Corporation : Microsoft® Visual Studio .NET
Adobe Flash Player Update Service 0% C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe Service manual This service keeps your Adobe Flash Player installation up to date with the latest enhancements and security fixes. Adobe Systems Incorporated : Adobe® Flash® Player Update Service
Java Quick Starter 0% C:\Program Files\Java\jre6\bin\jqs.exe Service started disabled Prefetches JRE files for faster startup of Java applets and applications Sun Microsystems, Inc. : Java™ Platform SE 6 U24
Remote Packet Capture Protocol v.0 (experimental) 0% C:\Program Files\WinPcap\rpcapd.exe Service manual Allows to capture traffic on this machine from a remote machine. CACE Technologies, Inc. : WinPcap
catchme 0% Driver manual Base Malwarebytes Corporation : Malwarebytes' Anti-Malware version 1.51.1.1800 www.malwarebytes.org
PCIDump 0% Driver during system start PCI Configuration Malwarebytes Corporation : Malwarebytes' Anti-Malware version 1.51.1.1800 www.malwarebytes.org
perc2hib 0% Driver started disabled Filter Malwarebytes Corporation : Malwarebytes' Anti-Malware version 1.51.1.1800 www.malwarebytes.org
SBRE 0% Driver during system start Base Malwarebytes Corporation : Malwarebytes' Anti-Malware version 1.51.1.1800 www.malwarebytes.org
Run a DLL as an App 0% 1772 0.5 MB C:\WINDOWS\system32\RunDLL32.exe Taskicon 10:06:51 AM by Windows Explorer MediaCenter, NVIDIA Settings Microsoft Corporation : Microsoft® Windows® Operating System
ASP.NET State Service 0% C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe Service manual Provides support for out-of-process session states for ASP.NET. If this service is stopped, out-of-process requests will not be processed. If this service is disabled, any services that explicitly depend on it will fail to start. Flavor=Retail Microsoft Corporation : Microsoft® .NET Framework go.microsoft.com
.NET Runtime Optimization Service v2.0.50727_X86 0% c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe Service manual Microsoft .NET Framework NGEN - Flavor=Retail Microsoft Corporation : Microsoft® .NET Framework go.microsoft.com
Microsoft .NET Framework NGEN v4.0.30319_X86 0% C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe Service during system start-up Microsoft .NET Framework NGEN - Flavor=Retail Microsoft Corporation : Microsoft® .NET Framework go.microsoft.com
Office Source Engine 0% C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE Service manual Saves installation files used for updates and repairs and is required for the downloading of Setup updates and Watson error reports. Microsoft Corporation : Office Source Engine
Windows Presentation Foundation Font Cache 4.0.0.0 0% C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe Service manual Optimizes performance of Windows Presentation Foundation (WPF) applications by caching commonly used font data. WPF applications will start this service if it is not already running. It can be disabled, though doing so will degrade the performance of WPF applications. Flavor=Retail Microsoft Corporation : Microsoft® .NET Framework go.microsoft.com
Security Task Manager 0% 2980 10.9 MB 0:06 C:\Program Files\Security Task Manager\taskman.exe Program 10:36:55 AM by Spy Protector Security Task Manager A. & M. Neuber Software : Security Task Manager www.neuber.com
Windows Explorer 0% 1848 49.8 MB 0:06 C:\WINDOWS\Explorer.EXE Program 10:06:23 AM Program Manager, Microsoft Corporation : Microsoft® Windows® Operating System
Windows Driver Foundation - User-mode Driver Framework (WUDFSvc) 0% C:\WINDOWS\System32\WUDFSvc.dll Service manual by svchost.exe Manages user-mode driver host processes Microsoft Corporation : Microsoft® Windows® Operating System
Windows Remote Management (WS-Management) (WINRM) 0% C:\WINDOWS\system32\WsmSvc.dll Service manual by svchost.exe Allows access to management information from local and remote machines. Microsoft Corporation : Microsoft® Windows® Operating System
CD-ROM Audio Filter Driver 0% C:\WINDOWS\system32\drivers\Cdaudio.sys Driver during system start Cdaudio Microsoft Corporation : Microsoft® Windows® Operating System
SCSI Floppy Driver 0% C:\WINDOWS\system32\drivers\Sfloppy.sys Driver during system start after +SCSI miniport Sfloppy Microsoft Corporation : Microsoft® Windows® Operating System
ESET NOD32 Antivirus 0% C:\WINDOWS\system32\DRIVERS\ehdrv.sys Driver during system start Eset Helper driver - ESET Helper driver ESET, spol. s r.o. : ESET Smart Security
Adobe Version Cue CS3 0% C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe Service started disabled Adobe Version Cue CS3 Adobe Systems Incorporated : Adobe Version Cue CS3
ESET HTTP Server 0% C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe Service manual ESET HTTP Server (ESET HTTP Server Service) ESET, spol. s r.o. : ESET Smart Security
Workstation 0% C:\WINDOWS\system32\svchost.exe Service during system start-up Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. Microsoft Corporation : Microsoft® Windows® Operating System
Changer 0% C:\WINDOWS\System32\IoLogMsg.dll Driver during system start Filter Microsoft Corporation : Microsoft® Windows® Operating System
i2omgmt 0% C:\WINDOWS\System32\IoLogMsg.dll Driver during system start SCSI Class Microsoft Corporation : Microsoft® Windows® Operating System

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#2 noknojon

noknojon

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Posted 18 April 2012 - 05:10 AM

hijack this showed error during scan the first time, then the report page failed to load so i am not sure if it is working

I do not fully understand this, as a HJT report only shows installed processes and is not a Repair Tool, also Uninstall IObit Advanced SystemCare First -

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
•Flush DNS
•Report IE Proxy Settings
•Reset IE Proxy Settings
•Report FF Proxy Settings
•Reset FF Proxy Settings
•List content of Hosts
•List IP configuration
•List last 10 Event Viewer log
•List Installed Programs
•List Users, Partitions and Memory size.
•List Minidump Files

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed. Use Internet Explorer instead -

Edited by noknojon, 18 April 2012 - 05:17 AM.


#3 Guest_Xircal_*

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Posted 19 April 2012 - 08:50 AM

Follow the Basic Troubleshooting steps to try and resolve the issue.




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