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Infected with Happili Virus - please help!


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#1 cindisai

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Posted 17 April 2012 - 10:20 AM

I just found out I am infected with the Happili virus, and can't figure out how to fix. McAfee did not detect. I've run Spyware Doctor as well, and didn't work. Please help! I am new to the forum...

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#2 Blade

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Posted 17 April 2012 - 10:26 AM

Hello and :welcome: to BleepingComputer.

Let's see what we're dealing with here.

Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4
  • Before we begin, you should disable any anti-malware software you have installed so it does not interfere with RKill running. This is because some anti-malware software mistakenly detects RKill as malicious. Please refer to this page if you are not sure how to disable your security software.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply
***************************************************

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link

IMPORTANT!!! - when you save the file, rename it to something random, such as bubbles.exe This must be done before beginning the download!

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from http://data.mbamupdates.com/tools/mbam-rules.exe'>here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

~Blade


In your next reply, please include the following:
Malwarebytes Log

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#3 cindisai

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Posted 17 April 2012 - 06:09 PM

Thanks, Blade!
I ran both of those. Rkill terminated this process:
C:\Windows\SysWOW64\grpconv.exe

Here is the log from MBAM:
Malwarebytes Anti-Malware 1.61.0.1400
www.malwarebytes.org

Database version: v2012.04.17.06

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Cindi :: CINDI-PC [administrator]

4/17/2012 6:01:14 PM
mbam-log-2012-04-17 (18-01-14).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 200273
Time elapsed: 3 minute(s), 14 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Users\Cindi\AppData\Local\Temp\arg116326.exe (Exploit.Drop) -> Quarantined and deleted successfully.

(end)

#4 Blade

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Posted 17 April 2012 - 09:39 PM

Hello.

You're going to need to completely reinstall Firefox. This means that you'll need to have the uninstaller remove all data before reinstalling it.

You can back up your bookmarks beforehand: http://support.mozilla.org/en-US/kb/Backing-up-restoring-bookmarks

After this, let me know if the issue persists.

~Blade

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#5 cindisai

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Posted 17 April 2012 - 10:20 PM

The problem happens with Internet Explorer. I don't have Firefox, or if I do, I don't use it. Should I uninstall IE?

#6 Blade

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Posted 18 April 2012 - 06:44 AM

Whoops. . . my apologies.

We need to reset IE back to default. This should reverse any changes that malware has made to your browser settings and disable any malicious components it may have dropped.

Please follow the instructions in the following link. http://support.microsoft.com/kb/923737

See if the problem persists.

~Blade

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