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Buggy after XP install


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6 replies to this topic

#1 xxmattnxx

xxmattnxx

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Posted 16 April 2012 - 11:51 PM

Working on a family members computer and still having a bit of trouble. When I recieved the computer it wouldn't even boot up, instead kept defaulting to the BSOD right after the main windows load screen. I was able to resolve the issue and using a BARTPE disk was able to reinstall windows. The computer is in better shape now, but still seems a little buggy. I think there might be some remnants of the original issue still left. Thanks for your help in advance!


**update** I just installed service pack 2... fyi..***


.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 6.0.2800.1106
Run by matthew horner at 21:47:36 on 2012-04-16
Microsoft Windows XP Home Edition 5.1.2600.1.1252.1.1033.18.2559.2017 [GMT -6:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\program files\support.com\client\bin\tgcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\SYMNET~1\SNDWarn.exe
C:\Program Files\sony\usbsircs\usbsircs.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICLA.EXE
F:\Programs\nu2menu\nu2menu.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\rundll32.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.sony.com/vaiopeople
uInternet Connection Wizard,ShellNext = hxxp://www.sony.com/vaiopeople
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: CNisExtBho Class: {9ecb9560-04f9-4bbc-943d-298ddf1699e1} - c:\program files\common files\symantec shared\adblocking\NISShExt.dll
BHO: CNavExtBho Class: {bdf3e430-b101-42ad-a544-fadc6b084872} - c:\program files\norton internet security\norton antivirus\NavShExt.dll
TB: Web assistant: {0b53eac3-8d69-4b9e-9b19-a37c9a5676a7} - c:\program files\common files\symantec shared\adblocking\NISShExt.dll
TB: Norton AntiVirus: {42cdd1bf-3ffb-4238-8ad1-7859df00b1d6} - c:\program files\norton internet security\norton antivirus\NavShExt.dll
EB: Media Band: {32683183-48a0-441b-a342-7c2a440a9478} - %SystemRoot%\System32\browseui.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Symantec NetDriver Warning] c:\progra~1\symnet~1\SNDWarn.exe
uRun: [EPSON Stylus Photo RX595 Series (Copy 1)] c:\windows\system32\spool\drivers\w32x86\3\e_faticla.exe /fu "c:\windows\temp\E_S7.tmp" /EF "HKCU"
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [ezShieldProtector for Px] c:\windows\system32\ezSP_Px.exe
mRun: [ZTgServerSwitch] "c:\program files\support.com\client\bin\tgcmd.exe" /server
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [URLLSTCK.exe] c:\program files\norton internet security\UrlLstCk.exe
mRun: [VAIO Recovery] c:\windows\sonysys\vaio recovery\PartSeal.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quicke~1.lnk - c:\program files\quicken\bagent.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\remoco~1.lnk - c:\program files\sony\usbsircs\usbsircs.exe
IE: {c95fe080-8f5d-11d2-a20b-00aa003c157a} - %SystemRoot%\web\related.htm
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1252256423328
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 208.67.222.222 208.67.220.220
TCP: Interfaces\{5EF056FE-96B6-457F-91A6-389FA89E4DA1} : DhcpNameServer = 208.67.222.222 208.67.220.220
Notify: igfxcui - igfxsrvc.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\matthew horner\application data\mozilla\firefox\profiles\8yoh9d6c.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.netscape.aol.com
FF - plugin: c:\program files\java\j2re1.4.2_01\bin\NPJava11.dll
FF - plugin: c:\program files\java\j2re1.4.2_01\bin\NPJava12.dll
FF - plugin: c:\program files\java\j2re1.4.2_01\bin\NPJava13.dll
FF - plugin: c:\program files\java\j2re1.4.2_01\bin\NPJava14.dll
FF - plugin: c:\program files\java\j2re1.4.2_01\bin\NPJava32.dll
FF - plugin: c:\program files\java\j2re1.4.2_01\bin\NPJPI142_01.dll
FF - plugin: c:\program files\java\j2re1.4.2_01\bin\NPOJI610.dll
FF - plugin: c:\program files\real\realone player\netscape6\nppl3260.dll
FF - plugin: c:\program files\real\realone player\netscape6\nprjplug.dll
FF - plugin: c:\program files\real\realone player\netscape6\nprpjplug.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
.
============= SERVICES / DRIVERS ===============
.
R1 SAVRTPEL;SAVRTPEL;c:\program files\norton internet security\norton antivirus\savrtpel.sys [2009-9-6 37000]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCEVTMGR.EXE [2009-9-6 255648]
R2 ccProxy;Symantec Network Proxy;c:\program files\common files\symantec shared\CCPROXY.EXE [2009-9-6 218736]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSETMGR.EXE [2009-9-6 235168]
R2 navapsvc;Norton AntiVirus Auto Protect Service;c:\program files\norton internet security\norton antivirus\NAVAPSVC.EXE [2009-9-6 158848]
R3 GKUPRO2D;GKUPRO2D;c:\windows\system32\drivers\GKUPRO2D.sys [2004-7-16 62048]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20031110.008\NAVENG.Sys [2009-6-12 67784]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20031110.008\NavEx15.Sys [2009-6-12 539592]
R3 SAVRT;SAVRT;c:\program files\norton internet security\norton antivirus\savrt.sys [2009-9-6 305288]
R3 SAVScan;SAVScan;c:\program files\norton internet security\norton antivirus\SAVSCAN.EXE [2009-9-6 194272]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\CCPWDSVC.EXE [2009-9-6 87712]
.
=============== Created Last 30 ================
.
2012-04-17 03:46:58 65278 -c--a-w- c:\windows\system32\dllcache\netflx3.sys
2012-04-17 03:45:53 6144 -c--a-w- c:\windows\system32\dllcache\kbd106.dll
2012-04-17 03:44:59 7040 -c--a-w- c:\windows\system32\dllcache\exabyte2.sys
2012-04-17 03:43:59 7680 -c--a-w- c:\windows\system32\dllcache\cd20xrnt.sys
2012-04-17 03:42:58 2042240 -c--a-w- c:\windows\system32\dllcache\ntoskrnl.exe
2012-04-17 03:29:49 24960 -c--a-w- c:\windows\system32\dllcache\usbprint.sys
2012-04-17 03:29:49 24960 ----a-w- c:\windows\system32\drivers\usbprint.sys
.
==================== Find3M ====================
.
2012-02-13 07:07:19 1409 ----a-w- c:\windows\QTFont.for
2012-02-13 03:39:37 90112 ----a-w- c:\windows\DUMP43fe.tmp
.
============= FINISH: 21:48:24.31 ===============

Attached Files


Edited by xxmattnxx, 17 April 2012 - 12:46 AM.


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#2 nasdaq

nasdaq

  • Malware Response Team
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Posted 20 April 2012 - 09:37 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your Anti-Virus and Anti-Spyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Close any open browsers, and all other programs working. Make sure you save your file if working on a document.
  • Do not install any other programs until this if fixed.[/b]
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
  • Some Rookit infection may damage your boot sector. The Windows Recovery Console may be needed to restore it. Do not bypass this installation. You may regret it.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Note: If you have difficulty properly disabling your protection programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html

Do not mouse click ComboFix's window while it's running. That may cause it to stall
===

Third party programs if not up to date can be the cause of infiltration an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.

Please post the logs and let me know if the problem persists.

#3 xxmattnxx

xxmattnxx
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Posted 20 April 2012 - 03:20 PM

ComboFix 12-04-20.03 - matthew horner 04/20/2012 14:04:36.1.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2559.2192 [GMT -6:00]
Running from: c:\documents and settings\matthew horner\Desktop\ComboFix.exe
* Created a new restore point
.
.
((((((((((((((((((((((((( Files Created from 2012-03-20 to 2012-04-20 )))))))))))))))))))))))))))))))
.
.
2012-04-20 20:00 . 2012-04-20 20:00 -------- d-----w- c:\windows\LastGood
2012-04-17 06:00 . 2012-04-17 06:23 -------- d-----w- c:\windows\system32\CatRoot_bak
2012-04-17 05:57 . 2009-12-31 16:14 352640 -c----w- c:\windows\system32\dllcache\srv.sys
2012-04-17 05:57 . 2010-02-24 12:31 454016 -c----w- c:\windows\system32\dllcache\mrxsmb.sys
2012-04-17 05:56 . 2009-11-21 16:36 470528 -c----w- c:\windows\system32\dllcache\aclayers.dll
2012-04-17 05:56 . 2010-06-14 14:30 743936 -c----w- c:\windows\system32\dllcache\helpsvc.exe
2012-04-17 05:56 . 2009-10-23 14:27 3555328 -c----w- c:\windows\system32\dllcache\moviemk.exe
2012-04-17 05:56 . 2009-06-21 22:04 153088 -c----w- c:\windows\system32\dllcache\triedit.dll
2012-04-17 05:56 . 2008-05-01 14:30 331776 -c----w- c:\windows\system32\dllcache\msadce.dll
2012-04-17 05:52 . 2009-06-05 07:42 655872 -c----w- c:\windows\system32\dllcache\mstscax.dll
2012-04-17 05:52 . 2008-10-15 16:57 332800 -c----w- c:\windows\system32\dllcache\netapi32.dll
2012-04-17 05:52 . 2009-07-31 04:57 1172480 -c----w- c:\windows\system32\dllcache\msxml3.dll
2012-04-17 05:51 . 2008-04-21 10:02 215552 -c----w- c:\windows\system32\dllcache\wordpad.exe
2012-04-17 05:37 . 2012-04-17 05:37 -------- d-----w- c:\windows\system32\wbem\AutoRecover
2012-04-17 05:34 . 2009-08-07 01:24 217816 ----a-w- c:\windows\system32\wuaucpl.cpl
2012-04-17 05:34 . 2004-08-04 06:56 380416 ------w- c:\windows\system32\irprops.cpl
2012-04-17 05:31 . 2004-07-17 17:40 19528 ----a-w- c:\windows\002493_.tmp
2012-04-17 05:00 . 2012-04-17 05:00 -------- d-----w- c:\documents and settings\Administrator.VALUED-B4B48255
2012-04-17 03:48 . 2001-08-17 19:49 30464 -c--a-w- c:\windows\system32\dllcache\tbatm155.sys
2012-04-17 03:47 . 2001-08-18 04:36 9216 -c--a-w- c:\windows\system32\dllcache\rsmgrstr.dll
2012-04-17 03:46 . 2001-08-17 18:11 65278 -c--a-w- c:\windows\system32\dllcache\netflx3.sys
2012-04-17 03:45 . 2001-08-17 20:55 6144 -c--a-w- c:\windows\system32\dllcache\kbd106.dll
2012-04-17 03:44 . 2001-08-17 19:52 7040 -c--a-w- c:\windows\system32\dllcache\exabyte2.sys
2012-04-17 03:43 . 2001-08-17 19:52 7680 -c--a-w- c:\windows\system32\dllcache\cd20xrnt.sys
2012-04-17 03:29 . 2004-08-04 05:01 25856 ----a-w- c:\windows\system32\drivers\usbprint.sys
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-02-13 07:07 . 2003-12-02 20:38 1409 ----a-w- c:\windows\QTFont.for
2012-02-13 03:39 . 2009-06-12 04:22 90112 ----a-w- c:\windows\DUMP43fe.tmp
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Symantec NetDriver Warning"="c:\progra~1\SYMNET~1\SNDWarn.exe" [2004-10-29 218232]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2003-11-16 335872]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2003-12-02 77824]
"ezShieldProtector for Px"="c:\windows\System32\ezSP_Px.exe" [2002-08-20 40960]
"ZTgServerSwitch"="c:\program files\support.com\client\bin\tgcmd.exe" [2003-06-24 1409024]
"IgfxTray"="c:\windows\System32\igfxtray.exe" [2003-04-07 155648]
"HotKeysCmds"="c:\windows\System32\hkcmd.exe" [2003-04-07 114688]
"NvCplDaemon"="c:\windows\System32\NvCpl.dll" [2003-08-19 4841472]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2005-12-12 71328]
"URLLSTCK.exe"="c:\program files\Norton Internet Security\UrlLstCk.exe" [2003-09-06 70840]
"VAIO Recovery"="c:\windows\Sonysys\VAIO Recovery\PartSeal.exe" [2003-04-20 28672]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]
Quicken Scheduled Updates.lnk - c:\program files\Quicken\bagent.exe [2003-10-2 57344]
Remocon Driver.lnk - c:\program files\sony\usbsircs\usbsircs.exe [2009-6-11 229376]
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\support.com\\client\\bin\\tgcmd.exe"=
.
R3 GKUPRO2D;GKUPRO2D;c:\windows\system32\drivers\GKUPRO2D.sys [7/16/2004 12:21 PM 62048]
.
Contents of the 'Scheduled Tasks' folder
.
2009-06-15 c:\windows\Tasks\Norton AntiVirus - Scan my computer.job
- c:\progra~1\NORTON~1\NORTON~1\Navw32.exe [2009-07-01 00:22]
.
2009-06-15 c:\windows\Tasks\Symantec NetDetect.job
- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2009-06-13 00:38]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.sony.com/vaiopeople
uInternet Connection Wizard,ShellNext = hxxp://www.sony.com/vaiopeople
TCP: DhcpNameServer = 208.67.222.222 208.67.220.220
FF - ProfilePath - c:\documents and settings\matthew horner\Application Data\Mozilla\Firefox\Profiles\8yoh9d6c.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.netscape.aol.com
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-04-20 14:09
Windows 5.1.2600 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2012-04-20 14:11:00
ComboFix-quarantined-files.txt 2012-04-20 20:10
.
Pre-Run: 27,715,768,320 bytes free
Post-Run: 28,060,012,544 bytes free
.
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn
.
- - End Of File - - FC280991747DDEC93261A7FE9A905038





Results of screen317's Security Check version 0.99.32
Windows XP Service Pack 2 x86
Out of date service pack!!
Internet Explorer 6 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
Norton AntiVirus
Norton Internet Security (Symantec Corporation)
Norton Internet Security
```````````````````````````````
Anti-malware/Other Utilities Check:

Java 2 Runtime Environment, SE v1.4.2_01
Mozilla Firefox (3.0.11) Firefox out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Norton Internet Security Norton AntiVirus navapsvc.exe
Norton Internet Security Norton AntiVirus SAVScan.exe
``````````End of Log````````````

#4 nasdaq

nasdaq

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Posted 21 April 2012 - 07:49 AM

Important security issue
Support for Windows XP Service Pack 2 ended 13/07/2010
http://support.microsoft.com/lifecycle/?LN=en-gb&C2=1173

For continued support get the Service Pack 3.

http://windows.microsoft.com/en-us/windows/help/learn-how-to-install-windows-xp-service-pack-3-sp3
===

Older version of Internet Explorer are an open source for infection. Please update.

Windows Internet Explorer 7 for Windows XP
http://www.microsoft.com/download/en/details.aspx?id=2

When installed and all is well to version 8.
http://www.microsoft.com/download/en/details.aspx?id=43
===

Secure your system by updating 3rd party programs.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

Check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

If present remove the old version(s) of Java using the Add/Remove Programs applet.


Java 2 Runtime Environment, SE v1.4.2_01


===


Please let me know what issues persists.

#5 xxmattnxx

xxmattnxx
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Posted 21 April 2012 - 06:37 PM

I've completed all the updates and everything appears to be running pretty smoothly. I really appreciate you taking the time. Do you accept donations or anything for your time?

#6 nasdaq

nasdaq

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Posted 22 April 2012 - 08:17 AM

Glad I could help.


Time for some housekeeping

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bold text into the Run box and click OK:

ComboFix /Uninstall
===

Delete the other tools we used.

Surf Safely, and Think Prevention!
===

#7 nasdaq

nasdaq

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Posted 28 April 2012 - 08:28 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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