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Computer and programs randomly crash.


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56 replies to this topic

#16 kisk

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Posted 16 April 2012 - 08:36 PM

Right click on the file and Select to "Run as Administrator"
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#17 Jeevis

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Posted 16 April 2012 - 09:11 PM

it still didnt work, and randomly while i was in the middle of a game just now, my computer crashed twice in a row. BSOD.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8006713730
BCP3: FFFFFA8006713A10
BCP4: FFFFF800033848B0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\041612-19250-01.dmp
C:\Users\Jeevis\AppData\Local\Temp\WER-43711-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Thats the info about it

#18 kisk

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Posted 16 April 2012 - 09:44 PM

Unfortunately, I've found a lot of similar reports to yours while playing League of Legends with the same error codes:

http://www.sevenforums.com/crashes-debugging/175684-0xf4-0x7a-bsod-issues-while-gaming.html
http://www.sevenforums.com/crashes-debugging/224471-bsod-playing-league-legends-error-0x000000f4.html

I would suggest updating your NVidia video card drivers from the manufacturer's website. You can find an auto-detect driver installer @ http://www.geforce.com/Drivers

Go ahead and update your drivers and I will continue to look for results for you. Let me know the status :thumbup2:
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#19 Jeevis

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Posted 16 April 2012 - 11:19 PM

Its usually not the league of legends. It will also crash on steam start-up. While trying to update games. I have uninstalled and done everything to steam. it still freezes up everytime and causes my computer to crash sometimes.

#20 Jeevis

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Posted 16 April 2012 - 11:20 PM

There is an update, and i am doing that now.

#21 kisk

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Posted 16 April 2012 - 11:29 PM

In the meantime (especially if you can run this overnight) we'll rule out other hardware issues, first starting with your RAM.

Tools Needed
Please perform these steps (if possible) from a separate, working, machine.Perform these steps on the problem machine.
  • Put your CD in the drive and configure your machine to boot to the CD. This is different on all machines, but it's usually by pressing F12 or F10 as your system boots, and selecting your cdrom drive. If you are unable to force a CDRom boot, reply with the make and model of your machine and I should be able to get you exact instructions.
  • If you've done it correctly, MemTest86+ will start to run automaticly, similar as shown below:
    Posted Image
  • If you want to be reasonably your RAM is OK, then allow MemTest to run until you see this message:
    Posted Image

    On the other hand, if you want to be completely sure your RAM is OK, allow MemTest to run overnight. MemTest will run forever until power is pulled on the machine. This will not harm your system.


  • Check the MemTest screen for any reported errors. Errors will appear as RED warnings at the bottom of the screen, similar to the following screenshot:
    Posted Image
  • Hard-Reset the machine, removing the MemTest disk in the process.



Post any error results (or none) after running overnight....

Edited by kisk, 16 April 2012 - 11:32 PM.

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#22 Jeevis

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Posted 16 April 2012 - 11:32 PM

Does it save this information in a log? if not, how would i get it.

#23 kisk

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Posted 16 April 2012 - 11:34 PM

No logs. You'll either have errors or you won't.. just post back "none" or the value in the "Errors" column.
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#24 kisk

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Posted 16 April 2012 - 11:37 PM

Also, if you could create a zip file of your C:\Windows\MiniDump folder and upload it as an attachment that would be great. No rush.
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#25 Jeevis

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Posted 16 April 2012 - 11:48 PM

There is no attachment option.

#26 kisk

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Posted 17 April 2012 - 12:13 AM

/bonk .. you're correct there is no upload on this forum :\
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#27 Jeevis

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Posted 17 April 2012 - 04:06 AM

So i have some interesting information.

I have not tried this with steam yet, but i will soon. I was having lag that usually leads up to the crash, and i was ending some tasks to stop it. I ended windows explorer, and that stopped the slowdown from my computer!

What does this mean?

#28 Blade

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Posted 17 April 2012 - 09:06 AM

It could mean any number of things.

Try this while you are experiencing slowness

Please download and run Process Explorer

Download

Under File, click Save As... and create a file. Copy and paste the contents of that file into your next reply.

~Blade


In your next reply, please include the following:
Process Explorer log

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#29 Jeevis

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Posted 18 April 2012 - 07:24 PM

I am unable to do what you have said with the process explorer, because when it slows, it freezes and i am unable to do anything.

I was also unable to use the memory checking program, since i do not have a blank cd. i was able to use the one that comes with windows, but that returned with no errors.

I came across an error that might be of some use. it was an error saying i am out of system resources. right before another crash.

#30 Blade

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Posted 18 April 2012 - 09:05 PM

I see.

I think we can safely say at this point that malware is not a likely possibility. I'm going to move this topic to the Windows 7 forum so more people can get eyes on it and may have some additional suggestions.

For now, let's get that minidump file. You'll be able to attach items now, so please follow the instructions in Post 24

Additionally:

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

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