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pci.sys error when reinstalling WinXP Home


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#1 mistergreen

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Posted 16 April 2012 - 02:05 PM

I replaced the hard drive on my Dell Inspiron 130 and as I'm reinstalling Windows XP Home, I keep getting a blue screen error "STOP: 0x0000007E" and pci.sys - Address F748E0BF base at F4787000. I've looked everywhere for a solution but can't seem to find anything. Any help would be greatly appreciated!

Thanks!
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#2 cryptodan

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Posted 16 April 2012 - 02:25 PM

What version of Windows XP is this? By version I mean service pack level.

#3 mistergreen

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Posted 16 April 2012 - 02:36 PM

It doesn't say. It's the reinstallation disc that came with the laptop. I purchased in in 2005.
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#4 cryptodan

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Posted 16 April 2012 - 02:45 PM

Does it complete the installation and then fail or does it fail during install?

#5 mistergreen

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Posted 16 April 2012 - 05:01 PM

It goes through the whole install process and when it says Starting Windows, the blue screen appears.
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#6 rotor123

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Posted 16 April 2012 - 05:17 PM

Hi, Have you run the memory diagnostics?

The Dell Drivers & Utilities should be bootable to the Dell diagnostics.

Just because the drive is new..........

Run the hard drive and memory tests and see what results you get.

Are you sure the old drive was bad?
Good Luck
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#7 mistergreen

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Posted 16 April 2012 - 06:13 PM

Hi, Have you run the memory diagnostics?

The Dell Drivers & Utilities should be bootable to the Dell diagnostics.

Just because the drive is new..........

Run the hard drive and memory tests and see what results you get.

Are you sure the old drive was bad?
Good Luck
Roger


Memory test passed. Yes, the drive was definitely bad. It had some bad sectors and failed every test I ran on it.

Edited by mistergreen, 16 April 2012 - 07:01 PM.

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#8 cryptodan

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Posted 18 April 2012 - 04:05 PM

Sounds to me like you have a controller issue. If it goes through the entire process, and then blue screens.

#9 mistergreen

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Posted 20 April 2012 - 07:20 AM

Strangely it never presented itself when the old drive was installed. Only with the new drive.
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#10 cryptodan

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Posted 20 April 2012 - 09:46 AM

then I would suspect the new drive to be the issue, and I would recommend that you send it back.

#11 hamluis

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Posted 20 April 2012 - 10:32 AM

Well...I would run the appropriate hard drive diagnostic...before thinking about the RMA process.

FWIW: http://support.dell.com/support/edocs/systems/ins1300/en/sm/hdd.htm

Louis




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