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Network connections will not connect due to virus


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2 replies to this topic

#1 aymariee

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Posted 15 April 2012 - 04:55 PM

Hey! I had a trojan virus on my laptop about 3 months ago and I was able to download Norton and it said that it removed it. Shortly after that I could only access the internet if I right clicked on the icon and ran it as an administrator. Now my computer network connections will not even connect to my wireless router. So I can't access the internet at all from the infected computer. I know its not the router because I am able to access the internet via mini laptop and PS3. I've googled several things and have not been able to repair it. Any help would be greatly appreciated.

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#2 m0le

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Posted 17 April 2012 - 07:26 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :thumbup2:
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#3 m0le

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Posted 22 April 2012 - 07:25 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
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