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Infection?


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#1 Layback

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Posted 15 April 2012 - 11:18 AM

Posted this on the Introduction forum as a reply.

Having problem with a program that downloaded itself, "Windows Critical Scanner". Began yesterday 4/14/2012 morning after I downloaded Google Earth. Need to get rid of it so I can finish my taxes. Program?, disabled Microsoft Security Essentials, Windows Task List, Windows Shutdown, and IE7. Program has integrated itself into Windows as a anti-virus/anti-spyware program as a trial, asking for credit card to scan then purchase.

What I've done so far:

Ran: CCleaner, RegCure, SpeedyComputer, didn't work, although Task List came up for a second and I noticed 9.0.0.1218 DMScannersetup.exe, and 9.0.0.1218 DMScannersetup.tmp were running. Stopped 9.0.0.1218 DMScannersetup.exe, but couldn't stop 9.0.0.1218 DMScannersetup.tmp. Then Task List was hijacked into "Windows Critical Scanner" task list.

Can get to the net through AOL, so:
Upgraded to IE8, didn't work.
Could not download MSE, because already had a copy, but is disabled.
I downloaded PC Tools Antivirus Free and ran through AOL and downloaded SuperSpyware and ran. Both worked, so I deleted MSE and reinstalled and ran. It worked.
Re-ran MSE, PC Tools antivirus, SuperSpyware, no problem. Had some spyware, but none that related to "Windows Critical Scanner"
Brought up Task List and noticed "9.0.0.1218 DMScannersetup.exe" was no longer running.

Re-booted Windows, and everything started all over again, i.e., disabled Microsoft Security Essentials, Windows Task List, Windows Shutdown, and IE8. Thinking about downloading FireFox onto a CD from another computer and run to see if its because IE doesn't have quite the tools to protect against scammers.
Appears there isn't any mention of "Windows Critical Scanner" on any other help sites except Bleeping Computer. Hopefully, there will be a solution before April 17th, so I can finish taxes.

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#2 myrti

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Posted 16 April 2012 - 10:01 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.
If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]
If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.


Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • In the custom scan box paste the following:
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    wininit.exe
    hlp.dat
    /md5stop
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 myrti

myrti

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Posted 25 April 2012 - 03:08 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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