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computer unable to start


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#1 creativitRy

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Posted 15 April 2012 - 07:15 AM

hello, I'm creativitRy and I followed the guide to remove smart HDD recently
for a week, it was fine but one day (when i tried to start on my homework) my computer was unable to start!
It just showed the windows logo and restart
I tried using safe mode and startup repair but nothing is working
I also do not have any backup because my computer is extremely slow

I have windows 7 home premium

please help me

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#2 hamluis

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Posted 15 April 2012 - 08:02 AM

<<for a week, it was fine but...>>

Why do you mention your malware problem if you seemingly had no problems (no indications of problems) for a week?

No onscreen error messages...no warnings of any sort...that something was amiss?

Did you run malware scans with your installed AV during that week?

System manufacturer and model?

Louis

Edited by hamluis, 15 April 2012 - 08:04 AM.


#3 creativitRy

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Posted 15 April 2012 - 08:15 AM

I thought it was because of the virus or why would my computer not turn on randomly?

It said something like "corrupted data" or something. When i went in cmd in recovery tools, it showed that windows moved to D

I did scan my computer with my AV during the week

my computer is hp ver 6.04 with AMD x4 (that's all I know about it)
edit: my model is ZyXEL

Edited by creativitRy, 15 April 2012 - 08:20 AM.


#4 hamluis

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Posted 15 April 2012 - 10:59 AM

Please...post the exact wording, if possible.

There are many reasons why a system doesn't function properly...many of them have nothing to do with malware, let alone malware that takes a weeklong timeout...before resuming it's work :). I suppose it's possible, but not probable, IMO.

<<When i went in cmd in recovery tools, it showed that windows moved to D>>

When viewing Windows installs...from not within that install...it's common for Windows to be assigned a drive letter other than C:. Many system manufacturers create hidden or additional partitions which result in the O/S being on the second partition. When booted into, Windows will see the partition as C: and that's normal.

Exactly what happens...when you try to boot into safe mode?

6.04 is your BIOS version, not your system model. Do you have the documentation which came with the purchase of your system?

Louis




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