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Unmountable drive

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#1 jdietz


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Posted 13 April 2012 - 01:55 PM

I am trying to get a friend's computer working again.

It is a P4 Dell compact format running XP, 512 meg ram, SATA HD, and IDE DVD drive.

She called me about it being slow and thought it had a virus. Sometimes it would hang and not shut down sometimes she would have to start it multiple times.

I got it home and started running Malwarebytes and it blue screened. I tried to reboot and got unmountable drive. I replaced the SATA drive the bios recognized it and I started loading XP. When it rebooted the first and started to run XP I got unmountable drive.


1) Could it be the controller. The IDE DVD Dive works.

2) Could it be something else hardware wise? Bad memory maybe?

3) Could I have another defective drive? New? I know unlikely but what else.\


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#2 hamluis



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Posted 13 April 2012 - 04:14 PM

FWIW: Unmountable Boot Volume - http://support.microsoft.com/kb/555302

IMO...if chkdsk /r doesn't solve it, it's time to run the appropriate hard drive diagnostic, testing hard drive functionality.


#3 Compu-tar


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Posted 13 April 2012 - 10:26 PM

It's most likely a corrupt boot.ini or a bad HD. It could also be the connector cable if it's a 40 wire cable. Replace it with a 80 wire cable and see if that helps.
"They say one of a baby's first non-verbal forms communication is pointing. Clicking must be somewhere just after that."


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#4 jdietz

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Posted 14 April 2012 - 04:16 PM


It is a Sata drive

The old one was doing it and the new one also.

I installed the new drive, booted to the XP Pro CD and when XP tried to start the comp I got the same warning.

It is not a 40 wire cable.
It is not a bad boot ini

I am pulling what little hair I have out in clumps

#5 jhayz


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Posted 15 April 2012 - 10:06 AM

Did you check first BIOS boot options for the optical drive as first? So that you can follow the link and instruction posted by hamluis.


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