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Help: Combofix log file


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4 replies to this topic

#1 edoardo291002

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Posted 13 April 2012 - 01:20 PM

Hi everyone,

recently I had some problems with my computer on the login desktop. Usually, when I choose my name from computer's users, the PC starts to not respond at commands and it freezes. I used combofix to repair the damage: here is the log file in attached files.

Can anyone help me?
Thanks in advance,

Edoardo

PS: sorry for my bad english

Attached Files


Edited by edoardo291002, 13 April 2012 - 02:14 PM.


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#2 nasdaq

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Posted 16 April 2012 - 08:35 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Open notepad and copy/paste the text in the quote box below into it:

Driver::
MpKsl041a6cd2
MpKsl0aef340c
MpKsl13eb04cb
MpKsl19f327bc
MpKsl287fc091
MpKsl32264185
MpKsl54299528
MpKsl5d17dd7b
MpKsl7b20f282
MpKsl8462ffbc
MpKsl854a74d2
MpKsla7f8509e
MpKsld202be59
MpKsld23c8546
MpKsld3624eaa
MpKsldc7a4770
MpKsle8c41ed4

ClearJavaCache::


Save this as CFScript.txt on your desktop.

Posted Image

Referring to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.

===

All the empty folders in this location in bold can be deleted.
c:\users\PapÓ\AppData\Local\{48FEE45A-819D-4F63-9381-0F9C8ACA27D4}

The folders are all in this format {48FEE45A-819D-4F63-9381-0F9C8ACA27D4}
Delete them all.

These folder are created everyday. I know I clean them once a week.
===

A .jpeg files in this folder were deleted.
c:\users\Mamma\20110511 Cena di Compleanno

If you know what they are and want them back please let me know we can restore them.
===

Third party programs if not up to date can be an open door for an infection

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please post the logs and let me know what problem persists.

#3 edoardo291002

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Posted 17 April 2012 - 12:05 PM

Hi,

very very very thanks nasdaq. I've done all you have suggested!
I have backups of all photoes and programs: so don't warry!!
PC works well now!

bye,
Edoardo

Attached Files



#4 nasdaq

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Posted 18 April 2012 - 06:52 AM

Glad to see that you have your photos back.

Critical vulnerabilities have been identified in Adobe Flash Player 10.3.183.10 and earlier versions... being exploited in the wild in active targeted attacks...

Get the latest Flash Player

On the top of the page you will be given an opportunity to download the version for your operating system.
Make sure you select appropriate version.

You will also have an option to install the Free! McAfee Security Scan Plus Un-check the box if you are NOT using McAfee's virus protection software.

For the users of Internet Explorer download version 11.
Flash Player 11 (64 bit)
Flash Player 11 (32 bit)
===

Get the latest version of the Adobe Reader.
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Include in your download" this is not required. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.

Secunia Personal Software Inspector (PSI)
http://secunia.com/vulnerability_scanning/personal/
Secunia PSI is a security scanner which identifies programs that are insecure and need updates.
If interested in security I would download the tool and run it.
<<<>>>

Time for some housekeeping

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bold text into the Run box and click OK:

ComboFix /Uninstall
===

Delete the other tools we used.

#5 nasdaq

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Posted 24 April 2012 - 12:30 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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