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Computer Infected, Won't Start (Windows 7)?


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3 replies to this topic

#1 Ezara

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Posted 13 April 2012 - 12:35 PM

Ok, I have a Toshiba Satellite L6555-S5096 with Windows 7. Today i found a trojan virus on my computer and had it removed. I then decided to do a full virus scan. Once i was at about 50% it popped up say some urgent trojan need to be removed and then my stystem to be rebooted. I clicked OK. Then it poped up with Startup Repair window and said it was fixing the problem. Then it said it was done and going to restart. But it just did it again and now its in a loop. Please help! (im on another device right now)

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#2 JSntgRvr

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Posted 13 April 2012 - 09:22 PM

:welcome:

Lets give it a try. You will need a USB Flash drive.

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Click on Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the flash drive. Please copy and paste it to your reply.

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#3 boopme

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Posted 13 April 2012 - 10:00 PM

Hello, just letting you know I moved this topic to Here in the Virus, Trojan, Spyware, and Malware Removal Logs forum where it will stay.

Please remember to click the Watch Topic button at the top right and select Immediate Notification so you do not miss any replies now that you were moved.
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#4 JSntgRvr

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Posted 20 April 2012 - 03:22 PM

Due to the lack of feedback this Topic is closed. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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