Posted 13 April 2012 - 05:25 AM
I really started this as an addition to topic449735 here, where Grange reports the same issue I am having; I am sure any answers he/she gets will be useful to me also. I thought it might help if you had more info....so here goes....
I am using Vista (home) on an HP G7000 (I think) laptop, and the same thing has happened to my machine - in short, a warning message apparently from CELAS threatening legal action unless the fee of £50.00 is paid in through Pay Point (and one or two other methods) - after which you will be given an unlock code.
Nothing gets past this really; switching the internet connection off merely displays a 'page not found' screen, and any log on just meets the 'wall' - including 'Safe Mode'.
In essence this is similar (almost identical) to a PRS scam I have found on the 'net - but the methods described to circumvent this have so far proved worthless - for example, I do not seem to be able to start in Command Line Mode.
I have run Kaspersky Rescue 10 on the machine, and at least this boots up and performs a scan - however, its built in delete functions have not cured the problem. Furthermore, when I search in various places for dodgy looking files, there are none that resemble the randomnumber.exe suggested as a solution to the PRS virus. although I did have a ridiculous amount of INSTALL FLASH PLAYER.EXEs. Deleting these seemed to dare the machine to generate more of them, which I also deleted (I say delete - Dolphin on the Kaspersky disc seems to only give me the option to move to trash, which is probably ineffective, anyway).
Obviously I have tried the system restore option - various dates and checkpoints - all fail.
For what its worth, Kaspersky will allow access to all files, which I am now laboriously backing up onto a hard drive, so at least I will have my documents intact. I imagine it is risky to copy the Program Files folders etc. (or is it?) so I may end up needing to spend a weekend reinstalling (I am anticipating a restore to system default as the only solution - or will this not work either?)
I am really not to hot on PCs - all the hidden registeries etc. confuse the hell out of me (my main computer is a Mac - I kind of know where things are on that) - so any advice will be gratefully accepted.