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Laptop stuck in a continuous boot


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7 replies to this topic

#1 fatsofatfat

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Posted 12 April 2012 - 09:07 PM

Hey everyone, new to this forum but I saw some really great answers to previous posters on this website so i decided to sign up and try this website. my usual solution is just to format my computer because i have external hard drives, but i can't even get to my desktop and back my files that are currently on my laptop

the situation:
1. i had a problem with google that redirected me to advertisements whenever I searched.
2. i booted the computer into safe mode and ran malwarebytes and bitdefender to scan my computer and i just let the programs do their thing.
3. upon restarting my computer after the scan my laptop was stuck in a continuous loop.
4. i tried every setting after pressing f8 such as safe mode, safe mode with networking, etc. and everytime i can't get past the boot up.
5. finally i try "disable automatic restart on system failure" and then it leads me to the BSOD and it says

STOP: c0000135 The program can't start because %hs is missing from your computer. Try reinstalling the program to fix this problem

I saw several posts about this but a few of the answers scared me by saying something to the effect of "this will only work with this user, don't try it with your computer"

Just to reiterate i can't even get into safe mode and so have no clue how i'm going to follow your procedures. i also misplaced all discs that my laptop came with

edit. I have a Dell Inspiron N5010 btw

Edited by fatsofatfat, 12 April 2012 - 09:08 PM.


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#2 coxchris

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Posted 12 April 2012 - 09:39 PM

if you have your Windows disc than your can run Startup Repair.

Load the OS disc in your system.

When its done loading
Click the Repair your Computer
when it starts go to Startup Repair. It will detect your System partition and try to fix your files to start up correctly.
Follow this tutorial http://www.sevenforums.com/tutorials/681-startup-repair.html

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#3 fatsofatfat

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Posted 12 April 2012 - 09:44 PM

Thanks for the reply, but I misplaced the discs that the laptop came with. I think as I was moving out of my college apartment. Neways, is there ne way I can dl another disc? I know I've done that with my printer and such.

#4 coxchris

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Posted 12 April 2012 - 10:18 PM

Dell is putting them onto a Recovery Partition which is on the hard drive now instead of CD's However its a gray line with Windows disks because of Microsoft piracy laws. However if you can find a person that has a windows 7 disk you can borrow it and than run the startup repair

See if you have a recovery partition

http://www.tomshardware.com/forum/66442-35-recovery-dell-inspiron-n5010-330m

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#5 fatsofatfat

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Posted 12 April 2012 - 11:29 PM

According to the link u posted, I can press f8 before startup to go to advanced options. There isn't a choice to "repair your computer", but in order I can

Safe mode
Safe mode with networking
Safe mode with command prompt

Enable boot logging
Enable low-resolution video (640x480)
Last known good configuration (advanced)
Directory services restore mode
Debugging mode
Disable automatic restart on system failure
Disable driver signature enforcement

Start windows normally

I've actually tried everything and still get stuck in a loop

I guess my only choice is to find a disc? Thanks for the info tho

#6 noknojon

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Posted 12 April 2012 - 11:38 PM

There should be a Million of them out there, just make sure you match your O/S -
Home Premium Etc. as the others may do a complete reinstall over your system :P

Edited by noknojon, 12 April 2012 - 11:38 PM.


#7 killerflea

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Posted 13 April 2012 - 12:55 PM

Do you have a registery editor.....and do you feel comfortable in the registery

#8 Nimblewill

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Posted 13 April 2012 - 04:10 PM

If your Dell is still under warranty, you can order replacement discs from Dell support.

Dell does not charge for the discs and I have received them as fast as overnight, but the last order took two days.

The best part is the Windows 7 disc does not have any bloatware, and a second disc has the needed drivers.

Edit: I have gotten replacement discs from Dell for a five year old machine at no charge so maybe it does not have to be under warranty.

Edited by Nimblewill, 13 April 2012 - 04:14 PM.





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