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Comp Freezes when Ethernet Cable Plugged in


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#1 leachim

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Posted 12 April 2012 - 04:41 PM

Compaq Evo W4000 with XP professional

Comp works fine when no ethernet cable plugged in - after 10 secs of plugging it in - it freezes

Have run malwarebytes and combofix already - no change

Disabled everything in startup menu and non microsoft services

Nothing abnormal in the event log, although I did find it said Bad Block

Uninstalled network adapter and restarted

Works OK in SAFE MODE with networking though :blink:

Can't figure it out


Is any of this useful .... done in Safe Mode With Networking

===============


wwwMiniToolBox by Farbar Version: 18-01-2012
Ran by Racheal (administrator) on 12-04-2012 at 22:22:41
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Nerwork
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

Intel® PRO/100 VM Network Connection = Local Area Connection 2 (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection 2"

set address name="Local Area Connection 2" source=dhcp
set dns name="Local Area Connection 2" source=dhcp register=PRIMARY
set wins name="Local Area Connection 2" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : eu-xxxxx

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection 2:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel® PRO/100 VM Network Connection

Physical Address. . . . . . . . . : 00-08-02-5F-0E-0E

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.7

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 192.168.0.1

Lease Obtained. . . . . . . . . . : Thursday, April 12, 2012 10:22:23 PM

Lease Expires . . . . . . . . . . : Friday, April 13, 2012 10:22:23 PM

Server: UnKnown
Address: 192.168.0.1

Name: google.com
Addresses: 173.194.41.162, 173.194.41.166, 173.194.41.167, 173.194.41.161
173.194.41.163, 173.194.41.160, 173.194.41.174, 173.194.41.168, 173.194.41.165
173.194.41.164, 173.194.41.169



Pinging google.com [173.194.41.168] with 32 bytes of data:



Reply from 173.194.41.168: bytes=32 time=28ms TTL=52

Reply from 173.194.41.168: bytes=32 time=27ms TTL=52



Ping statistics for 173.194.41.168:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 27ms, Maximum = 28ms, Average = 27ms

Server: UnKnown
Address: 192.168.0.1

Name: yahoo.com
Addresses: 98.139.183.24, 209.191.122.70, 72.30.38.140



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:



Reply from 98.139.183.24: bytes=32 time=142ms TTL=44

Reply from 98.139.183.24: bytes=32 time=222ms TTL=44



Ping statistics for 98.139.183.24:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 142ms, Maximum = 222ms, Average = 182ms

Server: UnKnown
Address: 192.168.0.1

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:



Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 08 02 5f 0e 0e ...... Intel® PRO/100 VM Network Connection
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.7 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.0.0 255.255.255.0 192.168.0.7 192.168.0.7 20
192.168.0.7 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.0.255 255.255.255.255 192.168.0.7 192.168.0.7 20
224.0.0.0 240.0.0.0 192.168.0.7 192.168.0.7 20
255.255.255.255 255.255.255.255 192.168.0.7 192.168.0.7 1
Default Gateway: 192.168.0.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/12/2012 10:18:17 PM) (Source: Userenv) (User: LOCAL SERVICE)LOCAL SERVICE
Description: Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.

Error: (04/12/2012 10:18:17 PM) (Source: Userenv) (User: LOCAL SERVICE)LOCAL SERVICE
Description: Windows has backed up this user's profile. Windows will automatically try to use the backed up profile the next time this user logs on.

Error: (04/12/2012 10:18:17 PM) (Source: Userenv) (User: LOCAL SERVICE)LOCAL SERVICE
Description: Windows cannot load the locally stored profile. Possible causes of this error include insufficient security rights or a corrupt local profile. If this problem persists, contact your network administrator.


DETAIL - Error performing inpage operation.

Error: (04/12/2012 10:18:16 PM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows was unable to load the registry. This is often caused by insufficient memory or insufficient security rights.


DETAIL - Error performing inpage operation. for C:\Documents and Settings\LocalService\ntuser.dat

Error: (04/12/2012 09:51:38 PM) (Source: Userenv) (User: LOCAL SERVICE)LOCAL SERVICE
Description: Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.

Error: (04/12/2012 09:51:37 PM) (Source: Userenv) (User: LOCAL SERVICE)LOCAL SERVICE
Description: Windows has backed up this user's profile. Windows will automatically try to use the backed up profile the next time this user logs on.

Error: (04/12/2012 09:51:37 PM) (Source: Userenv) (User: LOCAL SERVICE)LOCAL SERVICE
Description: Windows cannot load the locally stored profile. Possible causes of this error include insufficient security rights or a corrupt local profile. If this problem persists, contact your network administrator.


DETAIL - Error performing inpage operation.

Error: (04/12/2012 09:51:37 PM) (Source: Userenv) (User: SYSTEM)SYSTEM
Description: Windows was unable to load the registry. This is often caused by insufficient memory or insufficient security rights.


DETAIL - Error performing inpage operation. for C:\Documents and Settings\LocalService\ntuser.dat

Error: (04/12/2012 09:49:31 PM) (Source: Userenv) (User: LOCAL SERVICE)LOCAL SERVICE
Description: Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.

Error: (04/12/2012 09:49:31 PM) (Source: Userenv) (User: LOCAL SERVICE)LOCAL SERVICE
Description: Windows has backed up this user's profile. Windows will automatically try to use the backed up profile the next time this user logs on.


System errors:
=============
Error: (04/12/2012 10:20:31 PM) (Source: DCOM) (User: Racheal)
Description: DCOM got error "%%1084" attempting to start the service StiSvc with arguments ""
in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error: (04/12/2012 10:20:26 PM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (04/12/2012 10:19:39 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
ClntMgmt.sys
cp_drv
Fips
Processor
StarOpen

Error: (04/12/2012 10:18:16 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (04/12/2012 10:18:16 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (04/12/2012 10:02:00 PM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1058" attempting to start the service gupdate with arguments "/comsvc"
in order to run the server:
{4EB61BAC-A3B6-4760-9581-655041EF4D69}

Error: (04/12/2012 09:51:44 PM) (Source: Service Control Manager) (User: )
Description: The HP CUE DeviceDiscovery Service service terminated with the following error:
%%193

Error: (04/12/2012 09:51:37 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (04/12/2012 09:51:37 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (04/12/2012 09:49:48 PM) (Source: Service Control Manager) (User: )
Description: The HP CUE DeviceDiscovery Service service terminated with the following error:
%%193


Microsoft Office Sessions:
=========================
Error: (04/12/2012 10:18:17 PM) (Source: Userenv)(User: LOCAL SERVICE)LOCAL SERVICE
Description:

Error: (04/12/2012 10:18:17 PM) (Source: Userenv)(User: LOCAL SERVICE)LOCAL SERVICE
Description:

Error: (04/12/2012 10:18:17 PM) (Source: Userenv)(User: LOCAL SERVICE)LOCAL SERVICE
Description: Error performing inpage operation.

Error: (04/12/2012 10:18:16 PM) (Source: Userenv)(User: SYSTEM)SYSTEM
Description: Error performing inpage operation. C:\Documents and Settings\LocalService\ntuser.dat

Error: (04/12/2012 09:51:38 PM) (Source: Userenv)(User: LOCAL SERVICE)LOCAL SERVICE
Description:

Error: (04/12/2012 09:51:37 PM) (Source: Userenv)(User: LOCAL SERVICE)LOCAL SERVICE
Description:

Error: (04/12/2012 09:51:37 PM) (Source: Userenv)(User: LOCAL SERVICE)LOCAL SERVICE
Description: Error performing inpage operation.

Error: (04/12/2012 09:51:37 PM) (Source: Userenv)(User: SYSTEM)SYSTEM
Description: Error performing inpage operation. C:\Documents and Settings\LocalService\ntuser.dat

Error: (04/12/2012 09:49:31 PM) (Source: Userenv)(User: LOCAL SERVICE)LOCAL SERVICE
Description:

Error: (04/12/2012 09:49:31 PM) (Source: Userenv)(User: LOCAL SERVICE)LOCAL SERVICE
Description:


**** End of log ****

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#2 Guest_Xircal_*

Guest_Xircal_*

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Posted 18 April 2012 - 04:58 AM

If the system is reporting a bad block, then you need to run Chkdsk in order to recover, or mark bad sectors.

You can do that by hitting Windows logo key+E to launch Windows Explorer, then right click C:, go to "Properties" and then click the "Tools" tab. In the "Error-checking" menu at the top, click the "Check Now" button. In the next menu which appears checkmark both boxes (called "Automatically fix file system errors" and "Scan for and attempt recovery of bad sectors") and then click "Start". You'll get a message that the utility cannot run because the disk cannot be locked and whether you want to schedule a diags check on the next reboot. Click "Yes" and then reboot.

If Chkdsk can't recover bad sectors, it will mark them as such so that they won't be used anymore.

Be aware that checking for bad sectors can take several hours depending on the size of the HD, so only do it when you aren't proposing to use the PC.

#3 Sneakycyber

Sneakycyber

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Posted 20 April 2012 - 09:09 PM

Follow this guide from Microsoft to reset the TCP/IP protocol settings in Windows. Navigate down the page to the Fix it button and click the link and follow the instructions. Let us know if this works.

Edited by Sneakycyber, 20 April 2012 - 09:09 PM.

Chad Mockensturm 
Network Engineer
Certified CompTia Network +, A +




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