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AVG shows rootkits but doesn't delete them


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4 replies to this topic

#1 el_mofo

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Posted 12 April 2012 - 12:58 PM

AVG rootkit scan shows 22 rootkits, it asks to restart to complete removal but when I rescan after restart it shows the same amount or rootkits, 22. They are described as: "corrupted section win32k.sys".

Im also having problems with my computer being very unstable and freezing when I try anything like gaming or virus scans.

I have spent all day trying to sort this out but it has just been driving me up the wall. Any help would be very much appreciated, thank you kindly :)

Edited by el_mofo, 12 April 2012 - 01:00 PM.


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#2 narenxp

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Posted 12 April 2012 - 11:43 PM

You're already receiving help,is this the same PC?

Download

TDSSkiller

Launch it.Click on change parameters-Select TDLFS file system

Click on "Scan".Please post the LOG report(log file should be in your C drive)


Please download GMER from here(doesnot work on 64 bit OS)

http://www2.gmer.net/download.php

Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.

GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)

If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
Now click the Scan button. If you see a rootkit warning window, click OK.
When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
Click the Copy button and paste the results into your next reply.


Download

aswMBR

Launch it, allow it to download latest Avast! virus definitions
Click the "Scan" button to start scan.After scan finishes,click on Save log

Post the log results here

#3 el_mofo

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Posted 13 April 2012 - 06:20 AM

Yeah, its the same PC. I was getting impatient and annoyed at my computer, I have work to do but my comp was playing around. I decided to do a fresh reinstall, which has sorted it, but unfortunately I had to loose all my stuff, except my work which was backed up.

#4 narenxp

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Posted 13 April 2012 - 08:19 AM

thanks for letting me know :)

#5 Orange Blossom

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Posted 13 April 2012 - 12:05 PM

Hello,

I have closed all the other topics you created on this issue:

http://www.bleepingcomputer.com/forums/topic445027.html

http://www.bleepingcomputer.com/forums/topic448864.html

http://www.bleepingcomputer.com/forums/topic449003.html

http://www.bleepingcomputer.com/forums/topic449814.html

In future, please keep all posts regarding an issue to one topic to avoid confusion for all concerned. You received the same instructions in at least 3 topics, one of which you never got back to.

Since you have reformatted, I'm going to close this topic as well.

If you experience further problems with your computer, please create a new topic.

If you have any questions, please send me or another moderator a private message.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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