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xp home 32 bit won't boot = BSOD


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34 replies to this topic

#1 snglnluvnit

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Posted 12 April 2012 - 10:30 AM

I am currently working on a Dell 5100 with XP Home 32 bit installed. It recently began blue-screening upon boot, even in safe mode. I have removed Video card, and replaced sata cable to eliminate those. I have also performed a chkdsk from UBCD and there were no errors. There is no indication what is causing this from the BSOD stop codes, other than "Page Fault ??????? " .. I have hooked hdd up to a machine running Ubuntu and have no issues accessing everything, however when hooked up to a Windows machine it does not show up in storage manager, or "My Computer". I am inclined to think the mbr has been altered/damaged??? I am wondering if doing a repair on the MBR is a good option, and what should I use to do this... XP cd, Ultimate Boot CD and one of the tools it comes with or an Ubuntu Live CD.. any suggestions/advice is VERY WELCOME!!

Thanks,
Scott

Edited by snglnluvnit, 12 April 2012 - 10:34 AM.


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#2 hamluis

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Posted 12 April 2012 - 12:19 PM

FWIW: I would start with a basic/diagnosti check of hardware...hard drive and RAM.

Let's try this.

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html .

Double-click BlueScreenView.exe file.

When autoscan is done (screen comes up), click Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt, copy all content and paste it into your next reply.

Louis

#3 snglnluvnit

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Posted 12 April 2012 - 03:37 PM

My apologies, I forgot to mention that I ran BlueScreenView from within UBCD4Windows. The last minidump was dated 2009 sometime. I did also run the diagnostics from the Dell Utility, and everything passed, and of course forgot to mention. I will run Memtest86 and see what that says, and post back. I had to replace the DVD\CD rom, and forgot to retry MemTest86, and of course I forgot to mention this..

Edited by snglnluvnit, 12 April 2012 - 03:42 PM.


#4 hamluis

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Posted 12 April 2012 - 03:52 PM

See Known Problems of http://en.wikipedia.org/wiki/Memtest .

I suggest using 86+ for testing of RAM.

Memtest86+ - Advanced Memory Diagnostic Tool - http://www.memtest.org/#downiso

Memtest86+ Guide-How To's - Overclockers Forums - http://www.overclockers.com/forums/showthread.php?t=409152

I guess that I don't understand how you are getting BSODs...yet your last dump is from 2009.

Is your BIOS clock time/date data correctly set?

Louis

Edited by hamluis, 12 April 2012 - 03:53 PM.


#5 snglnluvnit

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Posted 12 April 2012 - 04:22 PM

It BSOD during boot, never getting into windows. Interesting about Memtest86, I will let the other run for now, and download/burn the Memtest86+ and try that. Yes the system clock within BIOS was correct this morning, but after Memtest finishes I'll recheck.

#6 snglnluvnit

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Posted 12 April 2012 - 04:25 PM

memtest 86 passed, and clock was spot on.???

#7 noknojon

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Posted 12 April 2012 - 04:42 PM

Hi -
How long did you run Memtest 86 for ??

#8 snglnluvnit

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Posted 12 April 2012 - 04:44 PM

maybe an hour?? it said Passed, and press ecs or enter to exit?? did I mess that up??

#9 noknojon

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Posted 12 April 2012 - 04:58 PM

The usual run for Memtest 86 would be about 4 hours (hamluis will correct me if this is wrong)
Is there only one stick of RAM installed ?? Also you usually do a test for each stick installed -

#10 AustrAlien

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Posted 12 April 2012 - 05:11 PM

A minimum test for some confidence in the result, should be 7 full passes (each "pass" is a series of different types of tests), with NO errors.

Allow memtest86+ to run for 24 hours for maximum confidence in the test result.

Edited by AustrAlien, 12 April 2012 - 05:11 PM.

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#11 snglnluvnit

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Posted 12 April 2012 - 06:48 PM

How about this: I took the known good ram from my working system, same DDR2 6400, and installed into Dell 5100 == same result BSOD
My concern more so than the ram is that I can see/access everything from a Linux machine (Ubuntu), but nothing shows up in a Windows machine. No drive under "My Computer", and nothing under the snap console "Storage Management". No disc anywhere in Windows. The ram from the offending machine has nothing to do with that.

Edited by snglnluvnit, 12 April 2012 - 06:59 PM.


#12 noknojon

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Posted 12 April 2012 - 07:52 PM

Thank you to AustrAlien for the full details on running Memtest 86 -

I knew 1 pass was not enough to fully test it -

#13 AustrAlien

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Posted 13 April 2012 - 05:53 AM

I can see/access everything from a Linux machine (Ubuntu), but nothing shows up in a Windows machine. No drive under "My Computer", and nothing under the snap console "Storage Management". No disc anywhere in Windows.

That is interesting.

Let's have a look at the MBR.

Please try the following: You will need a USB drive/flashdrive and a new blank writable CD.
  • You could do this with the Ubuntu CD, but if you are not sure how to go about it, then it may be just as easy for you to create an xPUD CD and follow the instructions.

:step1: Please do the following on a working computer:
  • Download GETxPUD.exe to the Desktop.
  • Run GETxPUD.exe
    A new folder will appear on the desktop.
  • Open the GETxPUD folder and click on get&burn.bat
  • The program will download xpud_0.9.2.iso, and when finished will open BurnCDCC ready to burn the image.
    Please be patient: This could take awhile - download file size 63MB.
  • Click on Start and follow the prompts to burn the image to a CD.
You will use this CD to boot the ailing computer from.


:step2: Boot the ailing computer with the xPUD CD.
  • (You may have to configure the Boot Menu or BIOS Setup Menu to boot first from the optical/CD/DVD drive.)
    A Welcome to xPUD screen will appear.
  • Click on File.
  • Expand the mnt icon on the left (click on the little arrow beside the icon).
    • sda1, sda2 etc. ...usually correspond to your HDD partitions
    • sdb1, sdc1 is likely to correspond to a USB flashdrive, external USB hard drive etc.
  • Click on the folder that represents your USB drive (sdb1 ?).
  • Click Tool on the top menu, and choose Open Terminal.
  • Type the following at the hash prompt:

    dd if=/dev/sda of=mbr.bin bs=512 count=1

    • Note: Leave a space between the following:
      • dd ... the executable application used to create the backup
      • if=/dev/sda ... the device the backup is created from (the hard drive when only one HDD exists)
      • of=mbr.bin ... the backup file to create - note the lack of a path - it will be created in the directory currently open in the Terminal
      • bs=512 ... the number of bytes in the backup
      • count=1 ... says to backup just 1 sector
        It is extremely important that the if and of statements are correctly entered.
  • Press the <ENTER> key.
    After it has finished a file will be located on your USB drive named mbr.bin.
  • Remove the USB drive from the ailing computer.

:step3: On the working computer:
  • Insert the USB drive, and navigate to the file mbr.bin
  • Zip-up the mbr.bin file:
    • Right-click on the file and choose Send to .. > Compressed (zipped) Folder.
      A zipped folder will appear in the same location as the mbr.bin file.
  • Please attach the zipped file to your next reply.
    This will allow the MasterBootRecord of your drive to be checked to see whether or not it is infected.

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#14 snglnluvnit

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Posted 13 April 2012 - 08:05 AM

I hope I did this correctly. I did it with Ubuntu 8.04 live cd.

#15 AustrAlien

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Posted 13 April 2012 - 08:23 AM

That is no good to me: I get a "mbr.bin.tar" file of 10,240 bytes ... and it definitely does not look like a normal XP MBR!

I really need it done correctly.
AustrAlien
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