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#1 winkshog

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Posted 11 April 2012 - 12:27 PM

I have a windows XPsp3 that will not load any web search sites. does not matter what browser the search sites time out. I am able to go to any other site. I am posting this from the PC with the problem.

any help would be great.
sean

log from HiJackThis

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:13:06 PM, on 4/11/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\NWTRAY.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://staff.dhd10.org/stafflinks/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.java.com/en/download/windows_automatic.jsp
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [%PROVIDERID%] "bin\sprtcmd.exe" /P %PROVIDERID%
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Dropbox.lnk = C:\Documents and Settings\Administrator\Application Data\Dropbox\bin\Dropbox.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {82E5DF24-51E8-47CD-864A-F4BD5005AA73} (iCloud Web App Plugin) - https://www.icloud.com/system/iCloud.cab
O16 - DPF: {CAFECAFE-0013-0001-0026-ABCDEFABCDEF} (JInitiator 1.3.1.26) -
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Auto-upgrade Agent (Smcinst) - Unknown owner - C:\Program Files\Symantec AntiVirus\SmcLU\Setup\smcinst.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O24 - Desktop Component 0: (no name) - http://staff.dhd10.org/forms/summerdhd.jpg
O24 - Desktop Component 1: (no name) - http://www.dhd10.org/gw/com/novell/webaccess/images/webacc.js
O24 - Desktop Component 2: (no name) - http://www.cdc.gov/vaccines/images/bgMain2.gif

--
End of file - 8161 bytes

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#2 Noviciate

Noviciate

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Posted 11 April 2012 - 02:23 PM

Good evening. :)

As HijackThis has not been seriously updated by Trend Micro in some time, it is now no longer considered to be an effective tool for malware removal. You will need to go here, follow steps 6, 7 and 8 and post accordingly into this thread.

So long, and thanks for all the fish.

 

 


#3 Noviciate

Noviciate

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Posted 14 April 2012 - 05:22 PM

Helpers are limited in the number of logs they can take by the time they have available and having threads sit idle means that somebody else who could be being helped has to wait.
Given that there has been no response for at least five days, and I have no way of knowing when there will be one, this thread is now closed.

So long, and thanks for all the fish.

 

 





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