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DVD gone after factory restore of Vista


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#1 cheesha

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Posted 11 April 2012 - 08:42 AM

HP Pavilion DV 6000. After a factory restore of Vista, the DVD player no longer shows up in "MY COMPUTER"

I have replaced the drive. I have used CD Gone. I have gone to registry and looked to see if upper filters or lower filters were there <they weren't> so I couldn't delete that.

My research indicates that it has been a problem in Vista operating systems. I am out of options.

Any assistance would be greatly appreciated!

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#2 jhayz

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Posted 11 April 2012 - 09:05 AM

How about in disk management, device manager and or BIOS settings?

Edited by jhayz, 11 April 2012 - 09:05 AM.

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#3 cheesha

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Posted 11 April 2012 - 09:36 AM

does not show up in device manager
says it is enabled in bios
don't see it listed in disk management

#4 cheesha

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Posted 11 April 2012 - 09:56 AM

In addition, I have also gone to Microsoft site and download the "fix it" tool. It says it can't find the drive.

Since it worked before the reinstall and since I've even tried a new DVD drive, I am now stumped.

#5 jhayz

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Posted 14 April 2012 - 02:46 AM

When searching online for the particular model and problem, it resulted in a number of hits which pointed out either an upgrade from XP to Vista or Vista to Win 7. The link here from HP support forum as posted by triplen which may be similar to yours might work for you.

Edited by jhayz, 14 April 2012 - 02:47 AM.

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#6 dnthns87

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Posted 14 April 2012 - 07:00 AM

I have a solution for you

1. Make backups of your files to an external drive.
2. Restart your machine and hit the F8 Key repeatedly until you see the advanced boot option screen.
3. Chose repair your computer --> Then Choose your country and click ok.
4. On the "System Recovery Options screen" click "Restore Application" which is the last option
5. Follow the on-screen instructions -- >> When prompted, click on "Full Factory RecoverY" -->>> Click Next
X. Click yes.

Tell me if this works




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