Posted 11 April 2012 - 05:57 AM
Hi again everyone,
I'm delighted to say that I found the video drivers on the Sony website, so I've managed to reinstall them and the laptop is working perfectly again.
I hadn't realised that the pre-installed drivers were right at the bottom of the screen under "Preinstalled Vista drivers". At the top I saw what I believed were the drivers available, and I simply didn't scroll right down to the bottom.
I will be giving some feedback to Sony on this section of the website because I feel that the layout is poorly thought out - placing a "latest downloads" section at the top, showing options for XP, Vista and 7, would make most visitors (including me on this occasion!), immediately click on Vista which is the pre-installed OS - without realising that I actually need to click on "Preinstalled Drivers and Utilities".
I don't understand why the "latest downloads" menu is even there as Vista is the pre-installed OS. If I designed the site, I'd remove it altogher !
Anyway I'm delighted that I managed to resolve my own query on this occasion. It's always reassuring to know that excellent forums like this are available when I get stuck or have a query.