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SMART HDD


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#1 whizkid86

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Posted 09 April 2012 - 08:22 PM

I need help removing SMART HDD from my computer. I tried following the steps but there is an error message that keeps coming up for the Malwarebytes' Anti-Malware Download link saying access denied. I would appreciate any help in removing this asap. Thank you.

Edit: Moved topic from Virus, Trojan, Spyware, and Malware Removal Logs to the more appropriate forum. ~ Animal

Edited by whizkid86, 10 April 2012 - 05:04 AM.


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#2 narenxp

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Posted 11 April 2012 - 04:50 AM

Boot the PC into safemode with networking

Copy the tools from a clean PC to infected one

Download

http://www.bleepingcomputer.com/download/anti-virus/unhide

Run it and it should restored your hidden files

Download

TDSSkiller

Launch it.Click on change parameters-Select TDLFS file system

Click on "Scan".Please post the LOG report(log file should be in your C drive)


Please download GMER from here(doesnot work on 64 bit OS)

http://www2.gmer.net/download.php

Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.

GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)

If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
Now click the Scan button. If you see a rootkit warning window, click OK.
When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
Click the Copy button and paste the results into your next reply.


Download

aswMBR

Launch it, allow it to download latest Avast! virus definitions
Click the "Scan" button to start scan.After scan finishes,click on Save log

Post the log results here




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