Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Constantly restarts before login screen


  • Please log in to reply
3 replies to this topic

#1 Danielle H

Danielle H

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:05:40 PM

Posted 08 April 2012 - 07:20 PM

My computer first started with unexpectantly turning off if it was on hibernation for a long time or wouldn't get out of hibernation. And when it would turn back on it, it would put me into the safe mode menu and then there would be a window that popped up that stated: unexpected turnoff possible bluescreen. I didn't really think much of it because my battery couldn't be snapped in all the way at that time because my son dropped my laptop. Then this problem turned into restarting by itself. Then to restarted and would load up to the screen before the login and then restart and do this continuously. I can get into the start menus but not put it in safe mode. I did a MBAM scan. is my computer fixable? Thank you in advance.

BC AdBot (Login to Remove)

 


#2 cryptodan

cryptodan

    Bleepin Madman


  • Members
  • 21,868 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Catonsville, Md
  • Local time:11:40 PM

Posted 22 April 2012 - 05:06 AM

Can you post the mbam scans?

#3 Danielle H

Danielle H
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:05:40 PM

Posted 22 April 2012 - 11:55 PM

My computer won't let me get that far. I can't even log on to safe mood.

#4 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,447 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:01:40 AM

Posted 28 April 2012 - 06:42 AM

Hello and sorry for the delay.

We Need to Diagnose Your BlueScreen
  • When you boot your machine, press F8 to list the startup options, exactly as you would if you were trying to enter Safe Mode
  • Select "Disable Automatic Restart on System Failure", as shown here:
    Posted Image
  • When your system BSODs, write down the STOP error code, as well as any written out error message back here. The STOP error will always appear, but the message may not. You are looking for this:
    Posted Image
Please post me the error(s).

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft

 

animinionsmalltext.gif





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users