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help please


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11 replies to this topic

#1 darkfox31

darkfox31

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Posted 06 April 2012 - 10:24 AM

good morning, from merida, yucatan, México; im posting this because i got around 10 message of my antivirus that i had trojans on my computer, the trojans where TR/Black.Gen2.trojan (8) TR/Drop.MSIL..agen.Trojan(1) and TR/Gendal.5833777; the antivirus i used was avira antivir premium 2012 for win 7, yesterday was the last day i had of suscription, and now im using Trend micro titanium maximum security, because a friend told me it was a good option, i need to say that i have no malfunction on my laptop, not for now, starts fast (around 15 to 30 secs to start) and i have no programs that start whit the sistem, not that i know, iwill appreciate any kind of help, and sorry for my bad english; thank you

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#2 Broni

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Posted 06 April 2012 - 11:26 AM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 darkfox31

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Posted 06 April 2012 - 12:43 PM

thanks for the quick answer i really appreciate it, the first tool you listed, i couldnt download it, and surfing on the net i found one whit the name, but im not really sure about it, so i didnt download it, whit the others three however i had no problem, here is the log for the Farbar Service Scanner:

Farbar Service Scanner Version: 01-03-2012
Ran by Carlos (administrator) on 06-04-2012 at 11:45:32
Running from "C:\Users\Carlos\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Defender:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe
[2011-05-05 20:15] - [2011-03-01 03:07] - 0027648 ____A (Microsoft Corporation) 6F68F63794097E54F36474ED4384B759

C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
----------------------------------------------------------------------------------------------------------

this is the log for the minitoolbox:

MiniToolBox by Farbar Version: 18-01-2012
Ran by Carlos (administrator) on 06-04-2012 at 11:48:44
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Atheros AR9002WB-1NG Wireless Network Adapter = Conexión de red inalámbrica (Connected)
Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20) = Conexión de área local (Media disconnected)


# ----------------------------------
# Configuraci¢n de IPv4
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# Fin de la configuraci¢n de IPv4



Configuraci¢n IP de Windows

Nombre de host. . . . . . . . . : Carlos-PC
Sufijo DNS principal . . . . . :
Tipo de nodo. . . . . . . . . . : h¡brido
Enrutamiento IP habilitado. . . : no
Proxy WINS habilitado . . . . . : no
Lista de b£squeda de sufijos DNS: cpe.mid.cablemas.com.mx

Adaptador de Ethernet Conexi¢n de  rea local:

Estado de los medios. . . . . . . . . . . : medios desconectados
Sufijo DNS espec¡fico para la conexi¢n. . :
Descripci¢n . . . . . . . . . . . . . . . : Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
Direcci¢n f¡sica. . . . . . . . . . . . . : E8-9A-8F-98-E1-D3
DHCP habilitado . . . . . . . . . . . . . : s¡
Configuraci¢n autom tica habilitada . . . : s¡

Adaptador de LAN inal mbrica Conexi¢n de red inal mbrica:

Sufijo DNS espec¡fico para la conexi¢n. . : cpe.mid.cablemas.com.mx
Descripci¢n . . . . . . . . . . . . . . . : Atheros AR9002WB-1NG Wireless Network Adapter
Direcci¢n f¡sica. . . . . . . . . . . . . : D0-DF-9A-D4-DF-75
DHCP habilitado . . . . . . . . . . . . . : s¡
Configuraci¢n autom tica habilitada . . . : s¡
V¡nculo: direcci¢n IPv6 local. . . : fe80::a8ff:d876:2651:fcf5%11(Preferido)
Direcci¢n IPv4. . . . . . . . . . . . . . : 192.168.0.3(Preferido)
M scara de subred . . . . . . . . . . . . : 255.255.255.0
Concesi¢n obtenida. . . . . . . . . . . . : viernes, 06 de abril de 2012 09:40:46 a.m.
La concesi¢n expira . . . . . . . . . . . : viernes, 06 de abril de 2012 12:45:44 p.m.
Puerta de enlace predeterminada . . . . . : 192.168.0.1
Servidor DHCP . . . . . . . . . . . . . . : 192.168.0.1
IAID DHCPv6 . . . . . . . . . . . . . . . : 248569754
DUID de cliente DHCPv6. . . . . . . . . . : 00-01-00-01-15-E4-67-2B-D0-DF-9A-D4-DF-75
Servidores DNS. . . . . . . . . . . . . . : 10.160.0.26
10.160.0.25
NetBIOS sobre TCP/IP. . . . . . . . . . . : habilitado

Adaptador de t£nel isatap.{5238EAB4-1072-44D3-80F5-51516726534B}:

Estado de los medios. . . . . . . . . . . : medios desconectados
Sufijo DNS espec¡fico para la conexi¢n. . :
Descripci¢n . . . . . . . . . . . . . . . : Adaptador ISATAP de Microsoft #2
Direcci¢n f¡sica. . . . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP habilitado . . . . . . . . . . . . . : no
Configuraci¢n autom tica habilitada . . . : s¡

Adaptador de t£nel Conexi¢n de  rea local* 3:

Estado de los medios. . . . . . . . . . . : medios desconectados
Sufijo DNS espec¡fico para la conexi¢n. . :
Descripci¢n . . . . . . . . . . . . . . . : Adaptador 6to4 de Microsoft
Direcci¢n f¡sica. . . . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP habilitado . . . . . . . . . . . . . : no
Configuraci¢n autom tica habilitada . . . : s¡

Adaptador de t£nel Teredo Tunneling Pseudo-Interface:

Sufijo DNS espec¡fico para la conexi¢n. . :
Descripci¢n . . . . . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Direcci¢n f¡sica. . . . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP habilitado . . . . . . . . . . . . . : no
Configuraci¢n autom tica habilitada . . . : s¡
Direcci¢n IPv6 . . . . . . . . . . : 2001:0:4137:9e76:c98:3c44:4235:f201(Preferido)
V¡nculo: direcci¢n IPv6 local. . . : fe80::c98:3c44:4235:f201%14(Preferido)
Puerta de enlace predeterminada . . . . . : ::
NetBIOS sobre TCP/IP. . . . . . . . . . . : deshabilitado

Adaptador de t£nel Conexi¢n de  rea local* 4:

Estado de los medios. . . . . . . . . . . : medios desconectados
Sufijo DNS espec¡fico para la conexi¢n. . : cpe.mid.cablemas.com.mx
Descripci¢n . . . . . . . . . . . . . . . : Adaptador ISATAP de Microsoft #3
Direcci¢n f¡sica. . . . . . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP habilitado . . . . . . . . . . . . . : no
Configuraci¢n autom tica habilitada . . . : s¡
Servidor: UnKnown
Address: 10.160.0.26

Nombre: google.com
Addresses: 74.125.45.138
74.125.45.139
74.125.45.100
74.125.45.101
74.125.45.102
74.125.45.113


Haciendo ping a google.com [74.125.45.113] con 32 bytes de datos:
Respuesta desde 74.125.45.113: bytes=32 tiempo=85ms TTL=52
Respuesta desde 74.125.45.113: bytes=32 tiempo=81ms TTL=52

Estad¡sticas de ping para 74.125.45.113:
Paquetes: enviados = 2, recibidos = 2, perdidos = 0
(0% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
M¡nimo = 81ms, M ximo = 85ms, Media = 83ms
Servidor: UnKnown
Address: 10.160.0.26

Nombre: yahoo.com
Addresses: 72.30.38.140
98.139.183.24
209.191.122.70


Haciendo ping a yahoo.com [209.191.122.70] con 32 bytes de datos:
Respuesta desde 209.191.122.70: bytes=32 tiempo=80ms TTL=50
Respuesta desde 209.191.122.70: bytes=32 tiempo=79ms TTL=50

Estad¡sticas de ping para 209.191.122.70:
Paquetes: enviados = 2, recibidos = 2, perdidos = 0
(0% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
M¡nimo = 79ms, M ximo = 80ms, Media = 79ms
Servidor: UnKnown
Address: 10.160.0.26

Nombre: bleepingcomputer.com
Address: 208.43.87.2


Haciendo ping a bleepingcomputer.com [208.43.87.2] con 32 bytes de datos:
Respuesta desde 208.43.87.2: Host de destino inaccesible.
Respuesta desde 208.43.87.2: Host de destino inaccesible.

Estad¡sticas de ping para 208.43.87.2:
Paquetes: enviados = 2, recibidos = 2, perdidos = 0
(0% perdidos),

Haciendo ping a 127.0.0.1 con 32 bytes de datos:
Respuesta desde 127.0.0.1: bytes=32 tiempo<1m TTL=128
Respuesta desde 127.0.0.1: bytes=32 tiempo<1m TTL=128

Estad¡sticas de ping para 127.0.0.1:
Paquetes: enviados = 2, recibidos = 2, perdidos = 0
(0% perdidos),
Tiempos aproximados de ida y vuelta en milisegundos:
M¡nimo = 0ms, M ximo = 0ms, Media = 0ms
===========================================================================
ILista de interfaces
12...e8 9a 8f 98 e1 d3 ......Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
11...d0 df 9a d4 df 75 ......Atheros AR9002WB-1NG Wireless Network Adapter
1...........................Software Loopback Interface 1
17...00 00 00 00 00 00 00 e0 Adaptador ISATAP de Microsoft #2
13...00 00 00 00 00 00 00 e0 Adaptador 6to4 de Microsoft
14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
18...00 00 00 00 00 00 00 e0 Adaptador ISATAP de Microsoft #3
===========================================================================

IPv4 Tabla de enrutamiento
===========================================================================
Rutas activas:
Destino de red M scara de red Puerta de enlace Interfaz M‚trica
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.3 25
127.0.0.0 255.0.0.0 En v¡nculo 127.0.0.1 306
127.0.0.1 255.255.255.255 En v¡nculo 127.0.0.1 306
127.255.255.255 255.255.255.255 En v¡nculo 127.0.0.1 306
192.168.0.0 255.255.255.0 En v¡nculo 192.168.0.3 281
192.168.0.3 255.255.255.255 En v¡nculo 192.168.0.3 281
192.168.0.255 255.255.255.255 En v¡nculo 192.168.0.3 281
224.0.0.0 240.0.0.0 En v¡nculo 127.0.0.1 306
224.0.0.0 240.0.0.0 En v¡nculo 192.168.0.3 281
255.255.255.255 255.255.255.255 En v¡nculo 127.0.0.1 306
255.255.255.255 255.255.255.255 En v¡nculo 192.168.0.3 281
===========================================================================
Rutas persistentes:
Ninguno

IPv6 Tabla de enrutamiento
===========================================================================
Rutas activas:
Cuando destino de red m‚trica Puerta de enlace
14 58 ::/0 En v¡nculo
1 306 ::1/128 En v¡nculo
14 58 2001::/32 En v¡nculo
14 306 2001:0:4137:9e76:c98:3c44:4235:f201/128
En v¡nculo
11 281 fe80::/64 En v¡nculo
14 306 fe80::/64 En v¡nculo
14 306 fe80::c98:3c44:4235:f201/128
En v¡nculo
11 281 fe80::a8ff:d876:2651:fcf5/128
En v¡nculo
1 306 ff00::/8 En v¡nculo
14 306 ff00::/8 En v¡nculo
11 281 ff00::/8 En v¡nculo
===========================================================================
Rutas persistentes:
Ninguno
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/06/2012 09:42:25 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/06/2012 09:06:43 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/05/2012 09:45:48 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/05/2012 09:38:10 PM) (Source: Application Hang) (User: )
Description: El programa chrome.exe, versión 18.0.1025.142, dejó de interactuar con Windows y se cerró. Para ver si hay más información disponible acerca del problema, compruebe el historial de problemas en el panel de control Centro de actividades.

Identificador de proceso: db0

Hora de inicio: 01cd1384ed2c722c

Hora de finalización: 5

Ruta de acceso de la aplicación: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

Identificador de informe:

Error: (04/05/2012 09:17:39 AM) (Source: Application Error) (User: )
Description: Nombre de la aplicación con errores: chrome.exe, versión: 18.0.1025.142, marca de tiempo: 0x4f711215
Nombre del módulo con errores: ntdll.dll, versión: 6.1.7601.17725, marca de tiempo: 0x4ec49b8f
Código de excepción: 0xc0000374
Desplazamiento de errores: 0x000ce6c3
Id. del proceso con errores: 0x1904
Hora de inicio de la aplicación con errores: 0xchrome.exe0
Ruta de acceso de la aplicación con errores: chrome.exe1
Ruta de acceso del módulo con errores: chrome.exe2
Id. del informe: chrome.exe3

Error: (04/05/2012 07:49:37 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/04/2012 07:53:16 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/04/2012 02:07:08 PM) (Source: Application Hang) (User: )
Description: El programa chrome.exe, versión 18.0.1025.142, dejó de interactuar con Windows y se cerró. Para ver si hay más información disponible acerca del problema, compruebe el historial de problemas en el panel de control Centro de actividades.

Identificador de proceso: 1afc

Hora de inicio: 01cd1290ca347f4b

Hora de finalización: 60000

Ruta de acceso de la aplicación: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

Identificador de informe:

Error: (04/04/2012 00:42:35 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/04/2012 00:38:37 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (04/06/2012 09:39:14 AM) (Source: Service Control Manager) (User: )
Description: El servicio Trend Micro Solution Platform se terminó de manera inesperada. Esto ha sucedido 1 veces.

Error: (04/05/2012 11:57:35 PM) (Source: Service Control Manager) (User: )
Description: El servicio Agente de directiva IPsec se cerró con el siguiente error:
%%1747

Error: (04/04/2012 00:29:32 PM) (Source: Schannel) (User: SYSTEM)
Description: Se generó la siguiente alerta irrecuperable: 10. El estado del error interno es 10.

Error: (04/04/2012 00:29:32 PM) (Source: Schannel) (User: SYSTEM)
Description: Se generó la siguiente alerta irrecuperable: 10. El estado del error interno es 10.

Error: (04/04/2012 00:21:15 PM) (Source: Schannel) (User: SYSTEM)
Description: Se generó la siguiente alerta irrecuperable: 10. El estado del error interno es 10.

Error: (04/04/2012 00:21:15 PM) (Source: Schannel) (User: SYSTEM)
Description: Se generó la siguiente alerta irrecuperable: 10. El estado del error interno es 10.

Error: (04/02/2012 11:08:39 AM) (Source: EventLog) (User: )
Description: El cierre anterior del sistema a las 11:06:03 del ?02/?04/?2012 resultó inesperado.

Error: (04/01/2012 01:08:24 PM) (Source: Disk) (User: )
Description: El controlador detectó un error de controladora en \Device\Harddisk1\DR2.

Error: (04/01/2012 01:08:23 PM) (Source: Disk) (User: )
Description: El controlador detectó un error de controladora en \Device\Harddisk1\DR2.

Error: (04/01/2012 01:08:23 PM) (Source: Disk) (User: )
Description: El controlador detectó un error de controladora en \Device\Harddisk1\DR2.


Microsoft Office Sessions:
=========================
Error: (04/06/2012 09:42:25 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/06/2012 09:06:43 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/05/2012 09:45:48 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/05/2012 09:38:10 PM) (Source: Application Hang)(User: )
Description: chrome.exe18.0.1025.142db001cd1384ed2c722c5C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

Error: (04/05/2012 09:17:39 AM) (Source: Application Error)(User: )
Description: chrome.exe18.0.1025.1424f711215ntdll.dll6.1.7601.177254ec49b8fc0000374000ce6c3190401cd132a84ac0214C:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\windows\SysWOW64\ntdll.dll19013ecb-7f2a-11e1-bf24-e89a8f98e1d3

Error: (04/05/2012 07:49:37 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/04/2012 07:53:16 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/04/2012 02:07:08 PM) (Source: Application Hang)(User: )
Description: chrome.exe18.0.1025.1421afc01cd1290ca347f4b60000C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

Error: (04/04/2012 00:42:35 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/04/2012 00:38:37 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


=========================== Installed Programs ============================

ABBYY FineReader 9.0 Sprint (Version: 9.01.513.58212)
Adobe AIR (Version: 2.5.1.17730)
Adobe Flash Player 11 ActiveX 64-bit (Version: 11.2.202.228)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.2.202.228)
Adobe Reader X (10.1.2) MUI (Version: 10.1.2)
Angry Birds Space (Version: 1.0.0)
Atheros Bluetooth Filter Driver Package (Version: 1.00.007)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 1.0.0.36)
Atheros Driver Installation Program (Version: 9.2)
Bejeweled 3 (Version: 2.2.0.97)
Bluetooth Stack for Windows by Toshiba (Version: v8.00.04(T))
Build-a-lot 2 (Version: 2.2.0.97)
Call of Duty® 4 - Modern Warfare™ 1.6 Patch
Call of Duty® 4 - Modern Warfare™ 1.7 Patch
Canon LBP6000/LBP6018
Chuzzle Deluxe (Version: 2.2.0.95)
Conexant HD Audio (Version: 8.51.1.0)
Control ActiveX de Windows Live Mesh para conexiones remotas (Version: 15.4.5722.2)
ConvertHelper 2.2
D3DX10 (Version: 15.4.2368.0902)
DAEMON Tools Lite (Version: 4.45.3.0297)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Desinstalador de impresoras EPSON TX130 Series
Epson Easy Photo Print 2 (Version: 2.2.4.0)
Epson Easy Photo Print Plug-in for PMB(Picture Motion Browser) (Version: 1.00.0000)
Epson Easy Photo Print Plug-in for Windows Live Photo Gallery
Epson Easy Photo Print Plug-in for Windows Live Photo Gallery Setup (Version: 1.00.0000)
Epson Event Manager (Version: 2.40.0009)
EPSON Scan
Farm Frenzy (Version: 2.2.0.95)
FATE (Version: 2.2.0.97)
Galería fotográfica de Windows Live (Version: 15.4.3502.0922)
Google Chrome (Version: 18.0.1025.151)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.3.2710.138)
Google Update Helper (Version: 1.3.21.111)
GraphPad Prism 5 (Version: 5.01)
Hacer clic y ejecutar de Microsoft Office 2010 (Version: 14.0.4763.1000)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Processor Graphics (Version: 8.15.10.2353)
Intel® Rapid Storage Technology (Version: 10.1.2.1004)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 30 (Version: 6.0.300)
JDownloader (Version: 0.89)
Jewel Quest II (Version: 2.2.0.97)
Juegos WildTangent (Version: 1.0.2.5)
Junk Mail filter update (Version: 15.4.3502.0922)
Label@Once 1.0 (Version: 1.0)
Mass Effect Gold Repack
Medieval II Total War (Version: 1.00.0000)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Client Profile ESN Language Pack (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook Connector (Version: 14.0.6106.5001)
Microsoft Office Outlook MUI (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Basque) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Catalan) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Galician) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Portuguese (Brazil)) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Starter 2010 - Español (Version: 14.0.4763.1000)
Microsoft Office Word MUI (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Silverlight (Version: 4.1.10111.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mozilla Firefox 11.0 (x86 es-MX) (Version: 11.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
Paquete de idioma de Microsoft .NET Framework 4 Client Profile ESN (Version: 4.0.30319)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.95)
PlayReady PC Runtime amd64 (Version: 1.3.0)
PlayReady PC Runtime x86 (Version: 1.3.0)
Polar Bowler (Version: 2.2.0.95)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
Realtek USB 2.0 Reader Driver (Version: 1.0.0.12)
RealUpgrade 1.1 (Version: 1.1.0)
Star Wars Republic Commando
Synaptics Pointing Device Driver (Version: 15.2.11.1)
System Requirements Lab CYRI (Version: 4.5.1.0)
TOSHIBA Application Installer (Version: 9.0.1.1)
TOSHIBA Assist (Version: 4.02.02)
Toshiba Book Place (Version: 2.2.7530)
TOSHIBA Bulletin Board (Version: 1.6.08.64)
TOSHIBA Disc Creator (Version: 2.1.0.6 for x64)
TOSHIBA eco Utility (Version: 1.2.25.64)
TOSHIBA Face Recognition (Version: 3.1.8.64)
TOSHIBA Hardware Setup (Version: 4.08.06.00)
TOSHIBA HDD/SSD Alert (Version: 3.1.64.7)
TOSHIBA Media Controller (Version: 1.0.86.2)
TOSHIBA Media Controller Plug-in (Version: 1.0.6.1)
TOSHIBA PC Health Monitor (Version: 1.7.4.64)
TOSHIBA Quality Application (Version: 1.0.3)
TOSHIBA ReelTime (Version: 1.7.17.64)
TOSHIBA Resolution+ Plug-in for Windows Media Player (Version: 1.1.0)
TOSHIBA Service Station (Version: 2.2.9)
TOSHIBA Sleep Utility (Version: 1.4.2.7)
TOSHIBA Supervisor Password (Version: 4.08.06.00)
TOSHIBA Value Added Package (Version: 1.5.4.64)
TOSHIBA Web Camera Application (Version: 2.0.0.19)
TOSHIBA Wireless LAN Indicator (Version: 1.0.4)
Trend Micro Titanium Maximum Security (Version: 3.1.1109)
Trend Micro™ Titanium™ Maximum Security (Version: 3.00)
Ubisoft Game Launcher (Version: 1.0.0.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Excel 2010 (KB2553439) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553385) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553323) 32-Bit Edition
Update for Microsoft Outlook Social Connector (KB2583935)
Update Installer for WildTangent Games App
WildTangent Games App (Toshiba Games) (Version: 4.0.5.36)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3538.0513)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinRAR 4.01 (32-bit) (Version: 4.01.0)
Zuma's Revenge (Version: 2.2.0.97)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 49%
Total physical RAM: 4043.86 MB
Available physical RAM: 2041.61 MB
Total Pagefile: 8085.91 MB
Available Pagefile: 5954.32 MB
Total Virtual: 4095.88 MB
Available Virtual: 3972.43 MB

========================= Partitions: =====================================

1 Drive c: (TI106181W0A) (Fixed) (Total:594.71 GB) (Free:472.56 GB) NTFS

========================= Users: ========================================

Cuentas de usuario de \\CARLOS-PC

Administrador Carlos Invitado
Se ha completado el comando correctamente.


**** End of log ****
--------------------------------------------------------------------

this is the log for the Malwarebyte´s AntiMalware:

Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Versión de la Base de Datos: v2012.04.06.06

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Carlos :: CARLOS-PC [administrador]

06/04/2012 12:01:05 p.m.
mbam-log-2012-04-06 (12-01-05).txt

Tipos de Análisis: Análisis Rápido
Opciones de análisis activado: Memoria | Inicio | Registro | Sistema de archivos | Heurística/Extra | Heurística/Shuriken | PUP | PUM
Opciones de análisis desactivados: P2P
Objetos examinados: 198817
Tiempo transcurrido: 17 minuto(s), 16 segundo(s)

Procesos en Memoria Detectados: 0
(No se han detectado elementos maliciosos)

Módulos de Memoria Detectados: 0
(No se han detectado elementos maliciosos)

Claves del Registro Detectados: 0
(No se han detectado elementos maliciosos)

Valores del Registro Detectados: 0
(No se han detectado elementos maliciosos)

Elementos de Datos del Registro Detectados: 0
(No se han detectado elementos maliciosos)

Carpetas Detectadas: 0
(No se han detectado elementos maliciosos)

Archivos Detectados: 0
(No se han detectado elementos maliciosos)

fin)
--------------------------------------------------------
and whit the last tool while running it a error message shows up and stops the scan, the error says: Avast Antirrokit stopped working;i would post a picture, but dont know how to put it in the response, sorry, and again, thanks for the help, and the welcome

#4 Broni

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Posted 06 April 2012 - 12:58 PM

Try to run aswMBR from safe mode.

Try to download Security Check from here: http://www.smartestcomputing.us.com/files/file/2-securitycheck/

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 darkfox31

darkfox31
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Posted 06 April 2012 - 01:29 PM

thanks again for the quick answer, finally donwloaded the scan check, this is the log:
Results of screen317's Security Check version 0.99.5
Windows 7 (UAC is enabled)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 30
Out of date Java installed!
Adobe Reader X (10.1.2) MUI
Mozilla Firefox (x86 es-MX..) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Trend Micro AMSP coreServiceShell.exe
Trend Micro UniClient UiFrmWrk uiWatchDog.exe
Trend Micro AMSP coreFrameworkHost.exe
Trend Micro UniClient UiFrmWrk uiSeAgnt.exe
````````````````````````````````
DNS Vulnerability Check:

GREAT! (Not vulnerable to DNS cache poisoning)

``````````End of Log````````````
----------------------------------------------------------------------------------
and i tried to run aswMBR in safe mode, the problem still pop up, but i mad three log saves before it, the third one just before it stopped, btw i tried tu run it 2 times, here are the logs:
aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-04-06 13:18:39
-----------------------------
13:18:39.836 OS Version: Windows x64 6.1.7601 Service Pack 1
13:18:39.836 Number of processors: 4 586 0x2A07
13:18:39.836 ComputerName: CARLOS-PC UserName: Carlos
13:18:41.801 Initialize success
13:18:45.077 AVAST engine defs: 12040600
13:18:45.857 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
13:18:45.857 Disk 0 Vendor: TOSHIBA_ GH10 Size: 610480MB BusType: 3
13:18:45.888 Disk 0 MBR read successfully
13:18:45.888 Disk 0 MBR scan
13:18:45.904 Disk 0 Windows VISTA default MBR code
13:18:45.920 Disk 0 Partition 1 80 (A) 27 Hidden NTFS WinRE NTFS 1500 MB offset 2048
13:18:45.920 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 608978 MB offset 3074048
13:18:45.935 Disk 0 scanning C:\windows\system32\drivers
13:18:53.049 Service scanning
13:19:32.283 Modules scanning
13:19:32.283 Disk 0 trace - called modules:
13:19:32.330 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
13:19:32.345 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80058c0060]
13:19:32.345 3 CLASSPNP.SYS[fffff880017c643f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8004dbd050]
13:19:33.546 AVAST engine scan C:\windows
13:19:35.746 AVAST engine scan C:\windows\system32
13:19:49.973 Disk 0 MBR has been saved successfully to "C:\Users\Carlos\Desktop\MBR.dat"
13:19:49.989 The log file has been saved successfully to "C:\Users\Carlos\Desktop\aswMBR 1.txt"


-------------------------------------------------------------------------------------------------------------------------------
log 2_:
aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-04-06 13:18:39
-----------------------------
13:18:39.836 OS Version: Windows x64 6.1.7601 Service Pack 1
13:18:39.836 Number of processors: 4 586 0x2A07
13:18:39.836 ComputerName: CARLOS-PC UserName: Carlos
13:18:41.801 Initialize success
13:18:45.077 AVAST engine defs: 12040600
13:18:45.857 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
13:18:45.857 Disk 0 Vendor: TOSHIBA_ GH10 Size: 610480MB BusType: 3
13:18:45.888 Disk 0 MBR read successfully
13:18:45.888 Disk 0 MBR scan
13:18:45.904 Disk 0 Windows VISTA default MBR code
13:18:45.920 Disk 0 Partition 1 80 (A) 27 Hidden NTFS WinRE NTFS 1500 MB offset 2048
13:18:45.920 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 608978 MB offset 3074048
13:18:45.935 Disk 0 scanning C:\windows\system32\drivers
13:18:53.049 Service scanning
13:19:32.283 Modules scanning
13:19:32.283 Disk 0 trace - called modules:
13:19:32.330 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
13:19:32.345 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80058c0060]
13:19:32.345 3 CLASSPNP.SYS[fffff880017c643f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8004dbd050]
13:19:33.546 AVAST engine scan C:\windows
13:19:35.746 AVAST engine scan C:\windows\system32
13:19:49.973 Disk 0 MBR has been saved successfully to "C:\Users\Carlos\Desktop\MBR.dat"
13:19:49.989 The log file has been saved successfully to "C:\Users\Carlos\Desktop\aswMBR 1.txt"
13:21:20.297 Disk 0 MBR has been saved successfully to "C:\Users\Carlos\Desktop\MBR.dat"
13:21:20.313 The log file has been saved successfully to "C:\Users\Carlos\Desktop\aswMBR 2.txt"


-------------------------------------------------------------------------------------------------------------------------
Log 3:
aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-04-06 13:18:39
-----------------------------
13:18:39.836 OS Version: Windows x64 6.1.7601 Service Pack 1
13:18:39.836 Number of processors: 4 586 0x2A07
13:18:39.836 ComputerName: CARLOS-PC UserName: Carlos
13:18:41.801 Initialize success
13:18:45.077 AVAST engine defs: 12040600
13:18:45.857 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
13:18:45.857 Disk 0 Vendor: TOSHIBA_ GH10 Size: 610480MB BusType: 3
13:18:45.888 Disk 0 MBR read successfully
13:18:45.888 Disk 0 MBR scan
13:18:45.904 Disk 0 Windows VISTA default MBR code
13:18:45.920 Disk 0 Partition 1 80 (A) 27 Hidden NTFS WinRE NTFS 1500 MB offset 2048
13:18:45.920 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 608978 MB offset 3074048
13:18:45.935 Disk 0 scanning C:\windows\system32\drivers
13:18:53.049 Service scanning
13:19:32.283 Modules scanning
13:19:32.283 Disk 0 trace - called modules:
13:19:32.330 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
13:19:32.345 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80058c0060]
13:19:32.345 3 CLASSPNP.SYS[fffff880017c643f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8004dbd050]
13:19:33.546 AVAST engine scan C:\windows
13:19:35.746 AVAST engine scan C:\windows\system32
13:19:49.973 Disk 0 MBR has been saved successfully to "C:\Users\Carlos\Desktop\MBR.dat"
13:19:49.989 The log file has been saved successfully to "C:\Users\Carlos\Desktop\aswMBR 1.txt"
13:21:20.297 Disk 0 MBR has been saved successfully to "C:\Users\Carlos\Desktop\MBR.dat"
13:21:20.313 The log file has been saved successfully to "C:\Users\Carlos\Desktop\aswMBR 2.txt"
13:22:01.840 Disk 0 MBR has been saved successfully to "C:\Users\Carlos\Desktop\MBR.dat"
13:22:01.903 The log file has been saved successfully to "C:\Users\Carlos\Desktop\aswMBR 3.txt"


sorry for not being able to run it correctly, it stopped when checking something about windows visual, and again, thank you for the very quick response

#6 Broni

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Posted 06 April 2012 - 01:44 PM

All looks clean so far....

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#7 darkfox31

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Posted 06 April 2012 - 07:10 PM

hey sorry, it took eset 4 and a half hours to finish and this was the only thread it found:
C:\Users\Carlos\Downloads\JDownloader.exe multiple threats deleted - quarantined
the temp file cleaner did the work and erased around 4 thousand megabites in total, our 4 gigas, quite a lot, thanks for your quick response, and sorry for being so late whit mine

#8 Broni

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Posted 06 April 2012 - 07:12 PM

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

=================================================================================

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

6. Run Temporary File Cleaner (TFC) weekly.

7. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

8. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

9. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

10. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

11. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.

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#9 darkfox31

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Posted 06 April 2012 - 07:55 PM

understood, thanks for everything, i already did all the things you said at last, and got a 100% score whit the psi program, just one program needed to be updated, thankyou very much, i really really apreciate this, just one more quesstion, about the antivirus i use, now i have a trend micro titanium free trial version, could you sugest me one that works? or this one is good?, sorry if i cant ask that, and again really thank you

#10 Broni

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Posted 06 April 2012 - 08:21 PM

You're very welcome Posted Image

TrendMicro is a very good program but you'll have to eventually buy it.

If you prefer something free....
Install ONE of these:
- Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
- free Microsoft Security Essentials: http://windows.microsoft.com/en-GB/windows/products/security-essentials
- free Comodo Antivirus: http://www.comodo.com/home/internet-security/antivirus.php

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#11 darkfox31

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Posted 06 April 2012 - 08:30 PM

thank you, guess i will wait for tend micro to finish its trial time, and then instal avast on the computer, once a gain, thank you very much,for giving part of your time for helping me in my trouble

#12 Broni

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Posted 06 April 2012 - 08:34 PM

You're very welcome Posted Image

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